Based on the recommendation of a friend, I took our car in for new tires and, what I believed was needed, to replace a damaged rear shock absorber. They ordered the shock and called me when it came in.
Once I arrived at their location, I was frustrated to wait almost an hour before my car was looked at (the reason for 4 stars, instead of 5).
The tires were installed, but I was informed that there was nothing wrong with the shock, but that it was just a matter of a couple of loose bolts that they tightened at no charge. This was a test of trust, as they could have gone ahead and installed the shock, charged me. And to top it off, the tires were a few dollars less than estimated.
I will be happy to recommend them to others.
Recommended
Brian C. from Tate Boys Tire & Service Bartlesville Washington responded on 02/14/2014 07:58 AM
Thanks for your great review Matthew! We love serving our customers, and are so pleased that we were able to help you. We look forward to serving you the next time!
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Once I arrived at their location, I was frustrated to wait almost an hour before my car was looked at (the reason for 4 stars, instead of 5).
The tires were installed, but I was informed that there was nothing wrong with the shock, but that it was just a matter of a couple of loose bolts that they tightened at no charge. This was a test of trust, as they could have gone ahead and installed the shock, charged me. And to top it off, the tires were a few dollars less than estimated.
I will be happy to recommend them to others.