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Taylor Auto Care

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(132 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
2.0
ReScore Average

Business Details

About

When you need your vehicle repaired, make sure it's done right. Visit Taylor Auto Care, where we fix it right the first time. For over 43 years, we have been helping residents of the Tri-State Area with all of their auto and brake repairs and we're happy to help you too. So whether you need engine repair or diagnostics, we're here to When you need your vehicle repaired, make sure it's done right. Visit Taylor Auto Care, where we fix it right the first time. For over 43 years, we have been helping residents of the Tri-State Area with all of their auto and brake repairs and we're happy to help you too. So whether you need engine repair or diagnostics, we're here to help. Can't bring your car in? We offer free towing with major repairs. Schedule your appointment with Taylor Auto Care today. ...more

Categories
Auto Repair, Transmission Repair, Tire Sales and Repair
Contact
(901) 396-3690

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
5331 Summer Ave Memphis, TN 38122
Taylor Auto Care's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(132 Reviews)

IE
gravatar
Ify E.
Memphis, TN
Saturn L200
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2015
verified customerVerified Customer
nice people & beautiful service center
I liked how welcoming the folks at Taylor were, but my change oil soon light came back on as soon as I left their lot. I'd go back for future service though.. just wish I watched the oil change process & my tires were not rotated.
Recommended
Derek C. from Taylor Auto Care responded on 02/17/2015 08:29 AM

Ify thank you for your review.  I'm sorry that you feel that the service wasn't properly taken care of but as noted on your receipt and our staff informed you of the issues with your vehicle.  The requested service was performed by our staff.

Although we reset the maintenace lights on all services that require us to do so some vehicles don't take the reset.  If the light came on as soon as you left you should have brought it back so that we could try to reset it again. 

As for the reason the tires were not rotate was because you were made aware of and it was even noted on your receipt that you needed 4 new tires immediately.  We do not rotate tires just to roate them, we do a through check of the vehicle and tires, if the best of tires are already in the best position to keep you safe in your vehicle then a rotation is not done.

Hope that you will trust us with your service needs in the future.

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