The Auto Doc is a full service repair and maintenance facility family owned and operated for over 17 years. All of our work is guaranteed for 24 months or 24,000 miles so you can drive with confidence. We treat you with respect and are always looking out for your safety and your vehicles reliability. The Auto Doc is a full service repair and maintenance facility family owned and operated for over 17 years. All of our work is guaranteed for 24 months or 24,000 miles so you can drive with confidence. We treat you with respect and are always looking out for your safety and your vehicles reliability.
Verified Customer
I called Auto Doc at 8:30 in the morning and explained my problem. He said that if I got it in by 12:30 it would be done by close. I was doubtful, but took off work and dropped it off. Rather than having to sit in a sad mechanic 's office, I had the option to hang out in the coffee shop which is run by the wife of the owner of Auto Doc. It was adorable and made me feel like my money was going to a good family who was a part of the community. However, the owner was able to drop me off at home, which was even nicer.
They called a couple times to explain the issues my car had and the costing. Since I was moving I had a pretty tight budget (moving is expensive...) and they helped me prioritize the repairs I could make at that time and took the time to write out a list of the other things I would need to fix after my move. As someone who hates cars, the time they took to dumb it down (they explained what it would sound like when the next things broke so I would know what was wrong) was appreciated and didn't come off condescending. They completed repairs by 3:30 in the afternoon and I was on my merry way.
Overall, of course I wish it cost less, but honestly I feel this was money well spent. I usually go to the cheapest option and they never told me that my car was getting close to needing repairs (for example, no one ever told me my tires were bad or the brake pads were almost gone, even after paying them to look the car over). I will be sucking it up and laying out money for a place like this in the future. If I had gone to them in the first place I probably could have avoided costly repairs with some simple maintenance. The service was great, the speed is great and both of those things were worth the money. I don't feel taken advantage of at all. I highly recommend this shop!