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The Auto Doc

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(328 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

The Auto Doc is a full service repair and maintenance facility family owned and operated for over 17 years. All of our work is guaranteed for 24 months or 24,000 miles so you can drive with confidence. We treat you with respect and are always looking out for your safety and your vehicles reliability. The Auto Doc is a full service repair and maintenance facility family owned and operated for over 17 years. All of our work is guaranteed for 24 months or 24,000 miles so you can drive with confidence. We treat you with respect and are always looking out for your safety and your vehicles reliability.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(713) 522-2277

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1208 Montrose Blvd Houston, TX 77019-4218
The Auto Doc's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(328 Reviews)

KS
gravatar
KYLE S.
Houston, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2013
verified customerVerified Customer
good but...
I am an hvac technician and when I do repairs my company waives diagnostic fees. A repair that could have been done for 100 bucks cheaper would've ensured my return service. However they had my truck back to me quickly.
Not Recommended
Dave S. from The Auto Doc responded on 11/18/2013 03:05 PM

Kyle, I`m sorry that you were not happy with out testing fee but I know that your ac company makes up for the fee somewhere on the invoice. I pay any service company that does repairs for me a service charge so when you agreed to the fee you never asked about waiving the fee. We would have told you up front what our policy is. I hope you will consider coming back because we did a good job on your vehicle and maybe we can work something out in the future. We are here to help and not in it for the quick buck but here for long term customer relationships. Thanks for your business and please call me to discuss any future needs. Dave-owner 713-522-2277

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