The Brake Shop And Auto Repair


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

995 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review 4 days ago
Ralph and Angel K. on 03/08/2017
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"The people make this place! "
Good Job as Always!
Vehicle: RAM Pickup
Service Date: 03/07/2017
Review Created: 03/08/2017 01:02 PM
Carlos on 03/08/2017
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Carlos said the service provided by this business was quick. They let him know what was going on, gave him options, and he received a discount on his oil change.
Vehicle: Honda Civic
Category: Service
Service Date: 03/07/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Ellen C. on 03/08/2017
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Ellen said Jason is fantastic and honest. They have reasonable prices and she appreciates it.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/07/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Ann L. on 03/07/2017
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"inspection and emsissions visit"
As always, my car was serviced in a timely manner, and I received appropriate communications all along the way. Thank you!
Vehicle: Honda Accord
Service Date: 03/06/2017
Review Created: 03/07/2017 03:08 AM
Jason H. on 03/04/2017
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"Top notch blokes"
Service is always fast, and much more affordable than any dealership. Not to mention, they do quality work and don't add things on at the end. They just fix what needs to be fixed. Keep it up guys!
Vehicle: Toyota Prius
Service Date: 03/03/2017
Review Created: 03/04/2017 03:28 AM
Shirley S. on 03/04/2017
Recommended badge inactive Recommended
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Shirley said the service was a little expensive.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 02/28/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Brad F., Owner at The Brake Shop And Auto Repair responded on 03/07/2017

I spoke with Shirley in regards to her review.  We are a little confused on why she gave the review that she did.  I explained to her that she recieved the coupon pricing on both her PA State Inspection and her Vehicle Maintenance Special which included an oil/filter change, topping off of her fluids and a complete maintenace inspection of her vehicle.  She understood that she paid exactly what the coupon pricing was that she brought in.  Her invoice totaled $90.68 including taxes for all the services she asked for and understood the invoice.  When I spoke with her, she said that she felt that it was a little expensive.  We are sorry she feels this way and I wish she would have mentioned that when she was in for the service.  We appreciate Shirley's business and welcome her back at any time for us to service her vehicle.


Jason Stem
Manager
(610) 253-2566

Marilyn S. on 02/24/2017
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"Consistently great"
Consistently great Service… The staff are knowledgeable, respect full and thorough. I really can't say enough good things about them.
Vehicle: Toyota Corolla
Service Date: 02/22/2017
Review Created: 02/24/2017 10:49 AM
Ken and Janet K. on 02/23/2017
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"Hyundai Tucson Service"
Quality, prompt service. Pleasant atmosphere and professional staff.
Vehicle: Hyundai Tucson
Service Date: 02/21/2017
Review Created: 02/23/2017 11:24 AM
Jeremy C. on 02/23/2017
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Jeremy said he has taken his vehicle to them for awhile. He is happy with their service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth M. on 02/18/2017
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"You know all makes of cars not just one brand"
I can,t see how anything can be done to improve a great service
Vehicle: Toyota Camry
Service Date: 02/17/2017
Review Created: 02/18/2017 03:43 AM
Roland and Barbara R. on 02/17/2017
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"PA inspection service and oil change"
I did not get a AAA discount.
Vehicle: Honda CR-V
Service Date: 02/15/2017
Review Created: 02/17/2017 08:24 AM
Mike S., General Manager at The Brake Shop And Auto Repair responded on 02/23/2017

  We spoke with Mr Rose in regards to not receiving the AAA discount on his last invoice. We explained to him that he had received our coupon pricing for his state inspection & emissions test. He said he understood and appreciates the explanation. We look forward to helping the Rose family with any of there automotive needs in the future.

Mike Stefano
General Manager
(610) 253-2566
Tiffany D. on 02/17/2017
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Tiffany said they did their job and they didn't try to upsell her. They're accommodating and nice. They schedule according to her availability.
Vehicle: Nissan Armada
Category: Service
Service Date: 02/16/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Liz V. on 02/16/2017
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Liz said they were great.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/15/2017
Review Created: 02/16/2017
This review was collected via phone interview by Customer Research Inc.
Matt E. on 02/15/2017
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Matt said this business was fast and they had good service.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/13/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Edd P. on 02/14/2017
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Edd said he would recommend this business for service.
Vehicle: Mazda Tribute
Category: Service
Service Date: 01/24/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Patricia K. on 02/11/2017
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"inspection cost"
on time, fast
Vehicle: Honda CR-V
Service Date: 02/10/2017
Review Created: 02/11/2017 01:46 AM
Richard R. on 02/07/2017
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Richard said they did a good job.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/06/2017
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Amanda R. on 02/04/2017
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Spoke with Louise. She said the employees at the business were nice, and professional. They did a good job on her vehicle, she has no complaints and is very happy.
Vehicle: Kia Spectra
Category: Service
Service Date: 01/17/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Linda and Ed F. on 01/24/2017
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"Inspection"
As usual they get the job done. I knew my brake pedal was getting a little low to the floor, but forgot to mention it. After the inspection, Jason said the rear brakes needed cleaning and adjusting. Always on top of their game.
Vehicle: Toyota Tacoma
Service Date: 01/23/2017
Review Created: 01/24/2017 07:03 AM
Jorge and Joanna S. on 01/18/2017
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"The Brake shop is my kind of place."
Friendly, professional, they really care about your vehicle and fair prices as well.
Vehicle: Toyota Sienna
Service Date: 01/17/2017
Review Created: 01/18/2017 12:31 PM
Displaying Review 21 - 40 of 995 in total