ReScore Reviews™ (3)
I spoke with Shirley in regards to her review. We are a little confused on why she gave the review that she did. I explained to her that she recieved the coupon pricing on both her PA State Inspection and her Vehicle Maintenance Special which included an oil/filter change, topping off of her fluids and a complete maintenace inspection of her vehicle. She understood that she paid exactly what the coupon pricing was that she brought in. Her invoice totaled $90.68 including taxes for all the services she asked for and understood the invoice. When I spoke with her, she said that she felt that it was a little expensive. We are sorry she feels this way and I wish she would have mentioned that when she was in for the service. We appreciate Shirley's business and welcome her back at any time for us to service her vehicle.
We spoke with Mr Rose in regards to not receiving the AAA discount on his last invoice. We explained to him that he had received our coupon pricing for his state inspection & emissions test. He said he understood and appreciates the explanation. We look forward to helping the Rose family with any of there automotive needs in the future.Mike Stefano