Thoroughbred Collision Center-Kent

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

469 Reviews

98% Would Recommend
Latest Review almost 2 years ago

Review for Thoroughbred Collision Center-Kent
Eric C. on 07/15/2014
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Eric said it took 6 weeks to get his vehicle back. That was outrageous timing especially when that was not communicated to him at all. Overall, it was not a good experience at all. There was no communication on their end. However, the receptionist was always very friendly and the quality of work was outstanding. There was originally no promised time for his vehicle. He was not kept informed during the repair process due to reasons already mentioned.
Category: Collision
Service Date: 06/20/2014
Review Created: 07/15/2014
This review was collected via phone interview by Customer Research Inc.