Thoroughbred Collision Center-Mill Creek


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review about 2 years ago

Review for Thoroughbred Collision Center-Mill Creek
Sherri A. on 08/03/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherri said they did a good job, but they need to pay more attention to detail. When they detailed it they left wax on it in certain areas. They did not wipe off the wax. When she picked up her vehicle, the check engine light was on and so was the temperature gauge light. The representative was wonderful and said if they do anything wrong, they will fix it. It was suggested that she take her vehicle back to her mechanic and when they fix it, they will pay for it. However, it is an inconvenience to go to a different place to have it fixed. She is very busy and it is an additional thing to do. Sherri would recommend that they pay more attention to detail.
Category: Collision
Service Date: 07/15/2013
Review Created: 08/03/2013
This review was collected via phone interview by Customer Research Inc.