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Titus-Will Hyundai Review from CYNTHIA H. on 08/18/2014

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CYNTHIA H.
Portland, OR
2010 Hyundai Elantra Touring
Titus-Will Hyundai
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2014
verified customer Verified Customer
Category: Service
Good car service and good customer service
Not only did I receive one follow-up email but I received 2 emails and a letter with the forgotten items. I truly appreciate the people who go out of their way to to do a good job. Thank you!
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Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/18/2014
Service Type: Maintenance
Category: Service
Good service but forgot stuff
I am happy with the work done on my car but wish they hadn't forgotten to give me the warranty information on the new battery they installed and the coupon for my free car wash...
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Jenn B. from Titus-Will Hyundai responded on 08/18/2014 10:04 AM

Cynthia, I am sorry to hear that your visit to our Speedy Lube facility was less than perfect. i have discussed your visit with the staff there and I am sending out your information that was missed. Thank you for coming to our dealership and we look forward to your next visit

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