Toyota of Gladstone


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

4386 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
Latest Review 2 days ago
VICKIE L L. on 06/22/2017
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"Very efficient check-in process"
On time service in and out
Vehicle: HONDA CIVIC SDN
Category: Service
Service Date: 06/20/2017
Review Created: 06/22/2017 09:49 AM
David E., General Manager at Toyota of Gladstone responded on 06/22/2017

Thank you for the 5 star review, Vickie. We appreciate you!

David Elder
General Manager
FRANCESCA I A. on 06/22/2017
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"Jason takes great care of me!!!"
We've been so fortunate to have, first Jenny Rhodes, and now Jason McCoy, for supervisors for our service. It is of great relief to work with someone as trustworthy and of great integrity. Please take good care of these terrific employees, and all the others who do such a great job handling both your customers' vehicles AND your customers (some of whom are quite problematic....)
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/16/2017
Review Created: 06/22/2017 08:07 AM
David E., General Manager at Toyota of Gladstone responded on 06/22/2017

Thank you for your wonderful review, Francesca. We appreciate your business, and we'll make sure to pass the praise on to Jenny and Jason. We'll see you soon!

David Elder
General Manager
ACADAMY FOR KIDS I. on 06/21/2017
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"great service"
great job
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017 11:31 PM
David E., General Manager at Toyota of Gladstone responded on 06/22/2017

Thank you for the 5 star review. We appreciate your business!

David Elder
General Manager
NAM N. on 06/21/2017
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"Friendly"
Low priced and honored
Vehicle: TOYOTA TACOMA 4X4
Category: Sales
Sales Date: 06/19/2017
Review Created: 06/21/2017 09:13 PM
David E., General Manager at Toyota of Gladstone responded on 06/22/2017

Thank you for allowing us to earn your business, Nam, and thank you for the 5 star rating. Congratulations on your new Toyota Tacoma!

David Elder
General Manager
RYAN H. on 06/21/2017
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"Excellent service. "
Dan was amazing! I could have bought my truck anywhere... Dan is the reason I bout from Toyota of Gladstone
Vehicle: TOYOTA TACOMA 4X4
Category: Sales
Sales Date: 06/17/2017
Review Created: 06/21/2017 08:03 PM
David E., General Manager at Toyota of Gladstone responded on 06/22/2017

Thank you for allowing us to earn your business, Ryan. We appreciate your great feedback, and we're glad to hear everything went well. Congrats on your new Toyota Tacoma!

David Elder
General Manager
HELEN M. on 06/21/2017
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"They do great work"
We were waited on promptly & the job was completed quickly. Wonderful service
Vehicle: TOYOTA IA
Category: Service
Service Date: 06/20/2017
Review Created: 06/21/2017 04:08 PM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

We appreciate your business, Helen. Thank you for the 5 star review! 

David Elder
General Manager
DANIEL P. on 06/21/2017
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"The people!"
Top rating, great people and incentives.
Vehicle: FORD TRUCK F-150
Category: Sales
Sales Date: 06/18/2017
Review Created: 06/21/2017 03:32 PM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

Thank you for leaving us such a great review, Daniel. We appreciate having an opportunity to earn your business, and we're glad to hear everything went so well. Congrats on your new truck!

David Elder
General Manager
JIM S. on 06/21/2017
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"Very close to work and extremely easy to get things done"
Fast, efficient and priced competitively.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 06/20/2017
Review Created: 06/21/2017 03:13 PM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

We appreciate your business, Jim. Thank you for taking the time to leave us such a great review!

David Elder
General Manager
JOHN P MULL I. on 06/21/2017
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"Austin"
Super service as always.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 06/20/2017
Review Created: 06/21/2017 02:25 PM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

Thank you for the 5 star rating, John. We'll see you soon!

David Elder
General Manager
JAMES B. on 06/21/2017
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"The people, customer service"
Couldn't be more pleased with my purchase of the hybrid Rav4. Seth and Raeannec are the best
Vehicle: TOYOTA RAV4 HYBRID
Category: Sales
Sales Date: 06/10/2017
Review Created: 06/21/2017 01:12 PM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

Thank you for allowing us to earn your business and for leaving us such a wonderful review, James. We hope you continue to enjoy your new Toyota RAV4!

David Elder
General Manager
FIDEL S. on 06/21/2017
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"Fast, Excellent service with a great lobby area."
I expected a few hours wait but they were finished within an hour. I was very comfortable in the waiting area enjoying coffee and the company of other friendly customers having their cars serviced. I was so relaxed conversing and looking at other floor models that I didn't even hear my named called. The service team had to come find me to let me know my vehicle was done. I actually enjoyed my time there and am looking forward to my next vehicle service appointment.
Vehicle: TOYOTA COROLLA IM
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017 09:45 AM
David E., General Manager at Toyota of Gladstone responded on 06/21/2017

Thank you for leaving us such a great review, Fidel. We truly value your business, and we're so glad to hear you enjoyed your time at the store. We'll see you soon!

David Elder
General Manager
DERECK J M. on 06/20/2017
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"quick easy"
In an out quick an easy
Vehicle: TOYOTA 86
Category: Service
Service Date: 06/14/2017
Review Created: 06/20/2017 10:45 AM
David E., General Manager at Toyota of Gladstone responded on 06/20/2017

We appreciate your business, Dereck. Thank you for the great review! 

David Elder
General Manager
DANIEL TODD G. on 06/20/2017
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"Clean and comfortable"
Facility is bright and cheerful when you drive inside for service. Waiting room well equipped with anything you might want.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017 09:52 AM
David E., General Manager at Toyota of Gladstone responded on 06/20/2017

Thank you for the 5 star review, Daniel. We appreciate your business, and this is so nice to hear. We look forward to seeing you again soon! 

David Elder
General Manager
CAROL S. on 06/19/2017
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"Routine service (oil change, etc.)."
Quick service; comfortable & attractive waiting area; friendly personnel.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017 05:45 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for your great review, Carol. We appreciate your business!


David Elder
General Manager
YEIMI H. on 06/19/2017
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"4 Runner"
Great costumer service
Vehicle: TOYOTA 4RUNNER
Category: Sales
Sales Date: 06/15/2017
Review Created: 06/19/2017 04:49 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for your kind words, Yeimi. We appreciate having the opportunity to earn your business, and we're glad to hear you had a positive experience. Enjoy your new Toyota 4Runner!



David Elder
General Manager
NOUSHIN H. on 06/19/2017
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"great"
I love my new car. I love Toyota and happy to do business with Toyota of Gladstone.
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 06/13/2017
Review Created: 06/19/2017 03:38 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for allowing us to earn your business and for leaving us such a kind review, Noushin. We're glad to hear you love your new vehicle! Congratulations! 



David Elder
General Manager
JEANELLE E W. on 06/19/2017
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"Great job!"
Very efficient, friendly and completes service work on time!
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017 03:07 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for the 5 star rating, Jeanelle. We appreciate your business!

David Elder
General Manager
JOHN W C. on 06/19/2017
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"Toyota of Gladstone Service for my 2014 Venza."
Checked in promptly and vehicle was ready in a very short service time.
Vehicle: TOYOTA VENZA
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017 02:54 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

We appreciate your business, John. Thank you for your wonderful review! 

David Elder
General Manager
GREGG F M. on 06/19/2017
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"Efficient service and under estimate..."
I had a freak thing happen as I traveled home from the Coast on Thursday. A huge gust of wind picked up the wiper blade on the driver side and lodged it against the outside of the windshield thereby disabling it. I took it in on a "walk-in" basis on Friday, was greeted courteously, provided an estimate and sent on my way. Within a couple of hours I had a call from the service representative indicating that the wiper was fixed. I arrived to pick the car up expecting a bill for $125 (the estimate) and was pleasantly surprised to receive a bill for $62.50. Great service, reasonable price!
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017 02:23 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for taking the time to leave us such a kind review, Gregg. While we're sorry to hear about your unfortunate incident, we're glad our team was able to help. We look forward to working with you again in the future!


David Elder
General Manager
RUSSELL J D. on 06/19/2017
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"Service"
Jason McCoy and his team fast, courteous, and take the time to go the extra step to answer questions.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017 02:17 PM
David E., General Manager at Toyota of Gladstone responded on 06/19/2017

Thank you for the 5 star review, Russell. We appreciate you!

David Elder
General Manager
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