Toyota of Gladstone


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

5539 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
Latest Review about 3 hours ago
JO ANN R. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always prompt courteous service, even for routine things"
Russell does a great job getting me in and out on service calls.
Vehicle: Toyota Prius
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018 11:02 AM
JULIA A P. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Toyota RAV Oil Change"
Everyone was very courteous. The waiting area was very comfortable. Informational printout with current data about car's condition.
Thank you.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018 09:57 AM
KATHY L R. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks "
Very happy
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018 09:02 AM
ANDREA P. on 04/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy experience "
Salesperson was pleasant to work with. She gave us a fair deal.
Vehicle: Toyota Tacoma
Category: Sales
Sales Date: 04/15/2018
Review Created: 04/21/2018 07:40 AM
HEATHER M. on 04/20/2018
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"We have purchased/leased 5 cars from this dealership. "
We had a wonderful car leasing experience with Brandy Biggs. She was very professional, caring and really understood our car needs. She made the process comfortable for us. We would recommend this dealership to others looking to purchase/lease.
Vehicle: Toyota Corolla iM
Category: Sales
Sales Date: 04/16/2018
Review Created: 04/20/2018 10:51 PM
BRIANNE H. on 04/20/2018
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"Great Service! "
I always appreciate the service I get when I take my Sienna in for maintenance. Employees are honest, reliable, and friendly.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 07:59 PM
DOUGLAS M B. on 04/20/2018
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"Excellent Service!"
Austin Tsuruta was outstanding! He was able to schedule my 5k service the same day and everything went as quoted UNLIKE the Wilsonville BS dealer!
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 07:08 PM
CHELSEA A P. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Very quick in and out. Nice comfortable waiting area.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 06:41 PM
JOHN B. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Customer service"
Great customer service and sales man we’re not pushy in anyway
Vehicle: Nissan Titan
Category: Sales
Sales Date: 04/13/2018
Review Created: 04/20/2018 05:53 PM
BARBARA H. on 04/20/2018
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"Car serviced"
The staff were fast and courteous. I was able to get done just what I wanted.
Vehicle: Toyota Avalon Hybrid
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 04:59 PM
ANDREW B. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
I went in to Toyota of Gladstone and I got just what I wanted. Sou was very friendly and helped me right away. I was also helped by Raeanne and Wade, which both of them were awesome. Keep up the great work.
Vehicle: Toyota Tacoma
Category: Sales
Sales Date: 04/17/2018
Review Created: 04/20/2018 04:55 PM
BARBARA J C. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service"
Great service department!!!! Garrett and Russ are exceptional and the mechanic who I always as for JOSE are the BEST....
I have been doing service with Gladstone Toyota for almost 17 years and the service on my truck is always great.
Thank you
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 03:52 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for your wonderful feedback, Barbara. We'll make sure to pass the well-deserved praise along to Garrett and Russ. Take care! 

David Elder
General Manager
JENNIFER L H. on 04/20/2018
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"Fast"
Fast Service .. was able to do oil change
Even though I messed up date!
Vehicle: Toyota Sequoia
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 03:45 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for your great review, Jennifer. We truly value your business, and we're glad to hear everything worked out. Have a great weekend! 

David Elder
General Manager
JACOB F. on 04/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Solid Experience "
The service was solid, the staff pilot& competent.
Vehicle: Toyota IA
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 03:40 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for your kind review, Jacob. We're glad to hear your visit went well. If there's ever anything we can do even better, please don't hesitate to let us know. Thanks! 

David Elder
General Manager
BEVERLY H. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly knowledgeable staff - great car"
Nick was our salesperson - he's wonderful...A +
Vehicle: Toyota Avalon
Category: Sales
Sales Date: 04/16/2018
Review Created: 04/20/2018 03:39 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for allowing Toyota of Gladstone to earn your business, Beverly. We're happy to hear you had such a great experience with Nick, and we appreciate you letting us know. Congrats on your new Toyota Avalon! 


David Elder
General Manager
RICHARD W S. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best place to buy a car"
We loved our experience the car and the great payment on the lease that we got
Vehicle: Ram 1500
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 03:20 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for the 5 star rating, Richard. We appreciate your business! 

David Elder
General Manager
JOHN P MULL I. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
It was a great experience. Very quick. Very courteous.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 03:04 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for your wonderful review, John. We appreciate your business, and this is so nice to hear. We'll see you soon! 

David Elder
General Manager
LAUREN M M. on 04/20/2018
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"Great service"
Thanks!
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018 02:48 PM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

We're glad to hear your visit went well, Lauren. Thank you for your 5 star review! 

David Elder
General Manager
KAREN F. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
They were great
Vehicle: Toyota Prius
Category: Service
Service Date: 04/17/2018
Review Created: 04/20/2018 05:25 AM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for your kind words, Karen. We appreciate you! 

David Elder
General Manager
GLEN MILTON H. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exception"
Friendly and on time with the work done on my car
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/18/2018
Review Created: 04/20/2018 12:34 AM
David E., General Manager at Toyota of Gladstone responded on 04/20/2018

Thank you for the 5 star rating, Glen. We're glad to hear your visit went well, and we look forward to working with you again. 

David Elder
General Manager
Displaying Review 1 - 20 of 5539 in total