ReScore Reviews™ (2)
94% Would Recommend
Latest Review 4 days ago
DON C. on 08/17/2017
AMY P. on 08/12/2017
GREGG W. on 08/11/2017
ROBERT C. on 08/11/2017
"They Kept Digging"
The problem I had with my new '17 A4 was something none of the technicians had ever seen before, but they persevered and finally got to the bottom of it. The problem was nothing serious, just a feature that didn't work quite right; just an inconvenience
Vehicle: Audi A4
Category: CUSTOMER STATES THAT WHEN PUTTING THE CAR IN REVERSE THE PASSNGERS SIDE REAR VIEW MIRROR WILL NOT GO DOWN TO SEE THE LINES WHEN THIS HAPPENS YOU CANT ADJUST THE MIRROR IN ANY WAY PLEASE CHECK AND ADVISE ADVISOR VERIFIED IN DRIVE.
Service Date: 08/04/2017
Review Created: 08/11/2017 02:45 PM
DAE O. on 08/01/2017
RAJAT J. on 08/01/2017
LIZBETH H. on 07/28/2017
RICK B. on 07/25/2017
DEENA J. on 07/25/2017
TIM F. on 07/24/2017
MIKE B. on 07/24/2017
JAMES K. on 07/23/2017
Vehicle: AUDI A4
Category: CLIENT STATES THAT THERE IS A SMELL COMING FROM THE VENTS INSIDE OF THE VEHICLE. CLIENT STATES THAT THE ODOR GETS WORSE WITH TIME AND HAS TRIED SPRAYING IT WITH A/C ODOR AND BACTERIA SPRAY, ALONG WITH CHANGING THE CABIN AIR FILTER. (IN WHICH HAD MINIMAL EFFECTIVENESS) PLEASE INSPECT AND ADVISE.
Service Date: 07/14/2017
Review Created: 07/23/2017 04:21 PM
ANNA R. on 07/21/2017
EARL T. on 07/21/2017
"Robert in service department "
Service was great and completed on time even with a hidden condition extra exhaust parts needed after disassembling.
Vehicle: AUDI RS6QUA
Category: CLIENT REQUESTS RIGHT FRONT OUTER CV BOOT BE REPLACED (FOUND TORN AT LAST VISIT- SEE HISTORY) PLEASE COMPLETE AND ADVISE
Service Date: 07/12/2017
Review Created: 07/21/2017 03:25 PM
ROBERT G. on 07/16/2017
JOEL B. on 07/05/2017
SHAYNE S. on 07/04/2017
"Usually great work but unimpressed this time"
Normally I'm asked if there is anything we want to have looked. This time I asked about some items I'd like to have checked out. I was told they had. I time to anything but the service. I feel it was rushed and not sure if the inspection was actually completed correctly or just rushed through. It makes me lose trust in the work performed. I used to tell people this was a good location and now I'm not sure. I've been coming here for quite some time with 2 cars under the Audi care protection
Vehicle: AUDI A6
Category: PLEASE PERFORM THE 25,000 MILE SERVICE
Service Date: 06/27/2017
Review Created: 07/04/2017 09:08 PM
IEVA K. on 07/01/2017
TOM W. on 06/30/2017
"The service staff always appears committed to quality. "
As always, CJ and her team were organized, prompt and succinct in the estimate, timeline and delivery of procedures on both of my Audi vehicles.
Vehicle: AUDI ALLRDQ
Category: CLIENT REQUESTS TO PERFORM THE 115,000 MILE SERVICE W/2 YR BRAKE FLUID FLUSH (BY TIME)
Service Date: 06/22/2017
Review Created: 06/30/2017 08:58 AM
WALTER A. on 06/29/2017
"$160 hourly wage rate and extra fees` for shop supply."
Over booking is unacceptable. Despite having mu auto at the shop prior to 8 am on 16 June no work was done on the car that day. Had to bring it back on 21 June. The $160/hour seems excessive and the $35 charge for " Misc. Shop Supply Charges" is an outrage.
Vehicle: AUDI A632AQ
Service Date: 06/22/2017
Review Created: 06/29/2017 03:14 PM
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