West Broad Volkswagen Audi Review from Elizabeth S. on 05/24/2013


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Elizabeth S.
Richmond, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2013
verified customerVerified Customer
Category: Service
Great communication, fast work.
After having my VW van languish at another shop, it was refreshing to have issues resolved so quickly at WB VW. Service was great in updating me and moving the work along and getting the issues resolved. One disappointment was after picking up the van, I found a pile of plastic parts on the floor of the passenger side. One was the fuse box cover, the other was a cover from under the hood and the last part was a mystery. Would have liked for everything to have been put back together when it was finished. Other than that, great job.
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