Wilson County Hyundai


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

725 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.7692285/5Overall Rating 4.7692285/5Overall Rating 4.7692285/5Overall Rating 4.7692285/5rating 4.7692285
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
98% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Glen W. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice service people"
yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 05:23 PM
Carol T. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable people...no question is too "stupid" for them to answer respectfully"
Great dealer. I will return for service. I will buy my next car here.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 10:56 AM
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance review"
Fast, helpful, good value, pleasant atmosphere
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 01:55 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/20/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Marie M. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued Excellence "
Stellar service as always
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 10:29 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/20/2017

Hi Marie
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Allister L. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice and Fast!"
I was able to get in and out in under an hour! The staff greeted me right away and I enjoyed my coffee inside. :)
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 04:26 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/19/2017

Hi Allister
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Barbara D. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation "
Everyone at this dealership is always so friendly, professional, and accommodating. I went in for an oil change and tire rotation, and I didn't have an appointment. The service tech advised me that it might take a half hour before my car could be worked on, as there were three appointments at that time. I was happy to wait, and about an hour later my car was ready. Always great service there!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 01:29 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hi Barbara
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Joy R. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Great service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 01:40 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hi Joy
Thanks for taking the time to respond back to us informing us of your recent visit.  We work hard to ensure every customer receives just the same positive experience you experienced on your visit.  Training and customer satisfaction are two of the areas we focus daily with our team.  We hope to see again soon for your next maintenance service and earn that 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
Patricia K. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent attention to details & great customer service practices"
Excellent service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 03:05 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hi Patricia
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Charlene D. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and professional"
Efficient and professional
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 02:28 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hello Charlene
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Wayne R. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 01:01 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hi Wayne
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
James L. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
Excellent
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/17/2017 06:56 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Hi James
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great experience
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/16/2017 09:18 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/18/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Kaye B. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home and we can make appointment"
Our second oil change and service. Service was good and completed in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/15/2017 12:53 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/15/2017

Hi Kaye
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Phyllis W. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Phyllis"
excellent
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/14/2017 11:22 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/15/2017

Hello Phyllis 
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Fred D. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Great place
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:59 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/15/2017

Hi Fred
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
NANCY B. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine Recall"
Very professional
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/13/2017 12:18 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/15/2017

Hi Nancy
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
JAMES F. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, excellent service, friendly staff"
yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 11:49 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/15/2017

Hi James

Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
David S. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The right work at the right price. "
Megan was my service advisor. She took care of everything I needed, explained it to me before hand and answered some detailed questions after the repair.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 05:10 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/11/2017

Hi David
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Ronald M. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Department"
Always the best place for service on my Hyundai
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/01/2017
Service Type: Maintenance
Review Created: 07/09/2017 07:16 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/10/2017

Hello Mr Moe
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Good"
good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/07/2017 06:22 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 07/08/2017

Dear Valued Customer 
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
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