Wilson County Hyundai


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

552 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.7499983/5Overall Rating 4.7499983/5Overall Rating 4.7499983/5Overall Rating 4.7499983/5rating 4.7499983
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
97% Would Recommend
100% Business Response
Latest Review about 21 hours ago
SUSAN P. on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to go."
Thanks!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2017
Service Type: Maintenance
Review Created: 02/27/2017 05:13 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/27/2017

Hi Susan
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. I hope you are enjoying your Elantra, they are great cars and fun to drive. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Professional staff always providing perfect and fast services
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/15/2017
Service Type: Repair
Review Created: 02/24/2017 05:01 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/24/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what we want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

 

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
The staff is friendly and knowledgeable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/21/2017
Service Type: Repair
Review Created: 02/23/2017 09:51 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/24/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what we want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

 

Randy Jackson
Parts and Service Director
615-444-5564
Gary S. on 02/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Azera"
Great service....would like to see car wash, clean interior like some other Hyundai places do
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 02/17/2017
Service Type: Maintenance
Review Created: 02/22/2017 07:15 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/23/2017

Hi Gary
Thank you for giving us your feedback! Our goal is always to provide excellent service and get you back on the road as quickly as possible.  I agree with you on having a car wash at the dealership would be beneficial, I will forward this information to our owners, I want to be the very best in your automotive repair, along with the very best in customer service. Thank you again for the opportunity and look forward to your next visit and earning that 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
Donald B. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommend"
Fast and complete service. Excellent waiting area.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/18/2017
Service Type: Repair
Review Created: 02/22/2017 06:30 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/23/2017

Hi Donald
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
STEPHEN S. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great service. Great people!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/18/2017
Service Type: Repair
Review Created: 02/22/2017 06:13 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/23/2017

Hi Stephen
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service & Car Maintenance at Wilson County Hyundai"
Excellent!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/16/2017 05:47 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/16/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

 

Randy Jackson
Parts and Service Director
615-444-5564
BRUCE C. on 02/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient"
good service, friendly and easy to deal with.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/16/2017 03:47 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/16/2017

Hi Bruce
We take pride in gaining the trust and loyalty of our customers here at Wilson County  Hyundai, and are always thrilled to hear about excellent customer experiences.  Thanks for being our customer, and we are looking forward to seeing you on your next visit.
 

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the dealership seems efficient and friendly. Also, convenient to my home."
Yes
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2017
Service Type: Repair
Review Created: 02/15/2017 06:04 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/16/2017

Dear Valued Customer
We take pride in gaining the trust and loyalty of our customers here at Wilson County  Hyundai, and are always thrilled to hear about excellent customer experiences.  Thanks for being our customer, and we are looking forward to seeing you on your next visit.
 

Randy Jackson
Parts and Service Director
615-444-5564
Rickey B. on 02/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
As always, the service staff and crew did a great job servicing my Elantra.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/06/2017
Service Type: Maintenance
Review Created: 02/13/2017 07:38 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/14/2017

Hi Rickey
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

 

Randy Jackson
Parts and Service Director
615-444-5564
Stacey D. on 02/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Didn't stop until they found the problem. Car runs like new now.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/08/2017
Service Type: Repair
Review Created: 02/11/2017 06:38 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/13/2017

Hi Stacey
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

Randy Jackson
Parts and Service Director
615-444-5564

Ashley G. on 02/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Always super friendly and fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/08/2017
Service Type: Maintenance
Review Created: 02/10/2017 06:22 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/13/2017

Hi Ashley
Thank you so much for taking time to complete this survey. We are honored for the opportunity to be your service department. We take pride in gaining the trust and loyalty of our customers here at Wilson County Hyundai, and are always thrilled to hear about excellent customer experiences. Thank you for being our customer, and we are looking forward to seeing you on your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast!"
Fast, friendly service, comfortable waiting area, a real top notch outfit!
Thanks!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/02/2017
Service Type: Repair
Review Created: 02/10/2017 03:49 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/10/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job Every Time"
From start to finish having work done at Wilson County Hyundai is a pleasant experience.
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 02/07/2017
Service Type: Maintenance
Review Created: 02/09/2017 07:21 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/10/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Theodore J. on 02/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous, expalining clearly service that was done"
highly recommend your dealership
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 02/06/2017
Service Type: Maintenance
Review Created: 02/09/2017 10:10 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/09/2017

Hello Theodore
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit and earn that 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
PETER H. on 02/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service "
Yes
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 02/06/2017
Service Type: Maintenance
Review Created: 02/09/2017 08:53 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/09/2017

Hi Peter
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Priscilla C. on 02/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilson County Hyundai rocks!"
A strange light came on my dash. When I called Wilson County Hyundai they suggested I bring it right in. The service representatives were understanding and made sure I understood what the problem was and what could be done to resolve it. The mechanics were terrific as well. The only thing that would have made this A+ is if my car had been washed when the work was completed. That is a terrific service that I've had with other dealerships.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/27/2017
Service Type: Repair
Review Created: 02/06/2017 08:57 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/07/2017

Hi Priscilla
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
RANDY C. on 02/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to detail"
Great service with attention to details....
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/31/2017
Service Type: Maintenance
Review Created: 02/06/2017 04:01 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/07/2017

Hi Randy
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 02/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Excellent service
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/30/2017
Service Type: Maintenance
Review Created: 02/06/2017 08:34 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/07/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Cam G. on 02/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service again"
Great Service as always. Wonderful team here to work with.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/30/2017
Service Type: Maintenance
Review Created: 02/02/2017 05:51 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 02/02/2017

Hi Cam
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit.

Randy Jackson
Parts and Service Director
615-444-5564
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