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SureCritic / Makes / Hyundai / Tucson / 2024

2024 Hyundai Tucson

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(518 Reviews)
47%
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Category Summary
(Avg. out of 10)
    Value
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  • Build Quality
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  • Performance
  • Exterior
  • Comfort
  • Interior
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Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(518 Reviews)
Write a Review

Reviews

VM
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VINCENT M.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/20/2023
Verified Review

Dealer/Finance failed. Car given to me not cleaned. Call back after purchase and they make you feel like nothing after the got the sale.

Love the car. Not worth the money it was priced at but had to get it cause wife need this type of car. You get a lot of features, roomy and well equipped with safety features. Seat are very comfortable
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Hyundai Motor America NCC responded on 12/20/2023 04:58 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
BB
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BEAURINA B.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2023
Verified Review

Only my opinion

The appearance is pleasing, the standard equipment is okay but the car could use some tweeking on how well it handles in certain weather conditions and transmission acceleration quirks. The sound system is adequate.
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LD
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LAURA D.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2023
Verified Review

My experience

I am Thankful I have this car. However, this car is not built as solids as a Ford or Buick. This is a good car to get you where you need to go. It is fun to drive. If you are looking for power this is not your car. It is slow off of the start but it can go quick once you are going.
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Hyundai Motor America NCC responded on 01/02/2024 02:39 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
TP
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THOMAS P.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/16/2024
Verified Review

Don't like being "forced" to finance any amount to receive a $1500.00 discount

Cash buyers should not have to go thru this. As far as I'm concerned cash is still king. I'm unhppy with having to finance to get a $1500.00 discount. I paid cash and offered an additional $500.00 but the dealer would not budge. Not a fan of the way the finance company does business. By offering an additional $500.00 this would effectively reduce the discount to $1000.00. When does a anyone turn down free money? This will be the last time I purchase this way. Never had an issue like this with Ford, Chevy or Chrysler financing..
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Hyundai Motor America NCC responded on 02/16/2024 04:07 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
MF
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MICHAEL F.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/28/2024
Verified Review

New

Happy with the car just not the dealership where I wanted to get it serviced at .This is why I bought my car in yuma az overall I am very happy with the car the way it drives and handles the price was good 👍 I am not happy that I have to drive 90 miles to get it serviced in yuma az...
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DN
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DWIGHT N.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2024
Verified Review

Tucson review

I have completed this survey, no other explanation is necessary. This vehicle review is un needed and stupid. The remaining needed explanation The forgoing explanation is enough I’m only doing this because this wolnt Let it submerged
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RM
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RANDOLPH M.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/25/2024
Verified Review

Not all that I wanted, nor all that I expected

Since I purchased the car, it has been an adventure learning about the features I have and don't have in the car. But I guess time marches on and we can't dwell in the past. I like my car as it saves me money on gas and maintenance...
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DD
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David D.
2024 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/01/2024

2024 Hyundai Tucson Hybrid - not performing as advertised.

The car is looking great and drives very nicely. my issue with the MPG advertised on the sticker. it states 37 mpg combined but in reality, it is a lot lower than that. My wife drove on the highway for 160 miles and the MPG of the car showed 25. I drove the same distance using the cruise control and not passing the speed limit and I got 31 MPG. if I knew that ahead of time I wouldn't buy this car. I bought the Limited edition and this is upsetting.
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LR
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LINDA R.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/02/2024
Verified Review

Not bad but lacks some simple basic amenities

Nice SUV but focused on drive technology and not enough on a few basics. If you have kids there is nowhere for them to plug and play in the back seat, you will need to run a Cord from the cargo space or dash to the rear seat. I haven't found any vents for heat or cool back there either! Which means no umbrella under the front seats. Material seats need to be covered or you will be wiping down regularly. Vehicle pickup lacks some power. If manual, driver seat adjustments could be a little better (I'm smaller).
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PR
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PAMELA R.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/16/2024
Verified Review

High Tech but many 8-track player features ( they missed the boat badly)

Side Mirrors won't automatically turn in, extremely poor hood latch design, engine idle turn off re-sets several thigs, the driver seat is showing wear and tear at just 378 miles, poor pick up speed, numerous design flaws.
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Hyundai Motor America NCC responded on 05/16/2024 11:59 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SM
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SHAMOL M.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/03/2023
Verified Review

Vehicle is fine but engine is not!

It's been a month since I bought the car and already having issue with the car. Break makes weird sound when you press on it. Engine pickup power is too slow, Scared to go onto highway when coming from a local road. Really Disappointed.
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Hyundai Motor America NCC responded on 10/03/2023 08:35 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
AH
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ANDREW H.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/07/2023
Verified Review

Looks great at first

Steering wheel adjustability and seat adjustability make the seating position while holding the steering wheel extremely uncomfortable. To make the seat comfort okay, the steering wheel has to be located low and it blocks the speedometer. The vehicle "NEW" vibrates (steering wheel and seats) on the highway, and Hyundai was unable to fix the problem. The door panels rattle badly. Sun reflects from the console and blinds me while driving.
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Hyundai Motor America NCC responded on 11/08/2023 10:17 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
RR
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Rafael R.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/15/2023
Verified Review

This car is not what I was expecting

Not very happy with this car I will try to change for at better car this was not the Best decision on this purchase, quality of the car is not what I was expecting I definitely not buy another Tucson
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Hyundai Motor America NCC responded on 11/15/2023 08:04 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SG
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SARAH G.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2024
Verified Review

Not pleased.

Fuel economy is bad. Does not meet even close to stated numbers. Being that it is a hybrid it should be better. Not compatible with Android. Do not like navigation system. Overall dissatisfied with purchase of this car.
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Hyundai Motor America NCC responded on 01/15/2024 07:26 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
AR
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ARIE R.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/01/2024
Verified Review

Nice car - manufacturer and dealer support non existent

Nice car - manufacturer and dealer support non existent. When the vehicle is working it's a great vehicle. The items that failed have never been fixed and both the manufacturer and dealer treat you like trash when you insist on getting it fixed
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ST
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STEPHANIE T.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/25/2024
Verified Review

My first brand new car

I regret purchasing this vehicle. Not because of price but for major mechanical issues that started on day 1. I had the car 2 weeks. The last 3 of the 5 weeks since purchase have been spent waiting for the car to be looked at by the dealership service department. It has just been sitting there until "they can get around to it" How lovely. I noticed a night and day difference between the loaner (a 2023 Sante Fe) and mine immediately upon take off for the first time.
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Hyundai Motor America NCC responded on 04/26/2024 07:01 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
JD
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JOSEPH D.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/12/2023
Verified Review

Immobilized

My new car has been sitting at the dealership for a month, after 1 week and 400 miles. the immobilizer immobilized the car and they cant move it. they had to tow it and can't get the parts to fix it. I am concerned.
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Hyundai Motor America NCC responded on 09/13/2023 06:37 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
PL
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Puoy-Sang L.
2024 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2023

Not happy with our Tucson

Hyundai wasn't our first choice but we thought we'd give it a shot and purchased the Tucson XRT in February. The doors keeps unlocking themselves. Glad I have the app to get notified; otherwise, doors would remain unlocked without my notice. While driving, sometimes the dashboard or media screen go black. We bought the car with the Perma Plate protection. The plastic piece by the rear window has blemishes and we were told that that substance accidentally was sprayed on causing the plastic to burn. We have been waiting for months for that replacement part!!! Now, we can also see that the paint by the cargo door came off!!!
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SK
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Steven K.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/10/2023
Verified Review

Flooded car now it smells and I am completely stressed and have a heart condition

Car was flooded so stressed my heart hurts and I had a quadruple heart bypass and have diabetes and it has made my blood sugar go up this is very bad for my health and sanity thought it would be a wonderful experience
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Hyundai Motor America NCC responded on 10/10/2023 02:25 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
DM
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DOUGLAS M.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2023
Verified Review

Avoid

Go buy a Toyota. Dealer support is low so what does having a huge warranty matter? Also, Corp unable to assist with being lied to when buying; again - I'd rather stick with a company that builds cars to last even if they cost a bit more.
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