I've purchased numerous cars from Round Rock Hyundai and used their service department for all of the
m. Every single time it is a pleasant experience. Yes at times I have to wait for an appointment, but if I schedule ahead of time by planning when I'll need service, it all works out. This is a beautiful, remodeled facility that caters to their customers. The staff has always been very cordial and helpful. I've dealt with a few different sales people that are always pleasant. I highly recommend this dealership.
...more
This review is long overdue. I live in Georgetown and called several shops about working on my 2006 d
iesel Ford F250 Super Duty 6.0. There was not one shop that would work on it and they didn't know who to refer me to. I went to the internet in search of a reputable shop with great reviews. I couldn't be any happier that I found Dependable Diesel & Car Care. I went to their website and spent the time and read about the business. The one thing that stuck out is you get what you pay for. My boyfriend had previously taken this truck to multiple other shops in the New Braunfels area and not one was able to fix the problems for good or address all of the issues.
This shop is very knowledgeable at what they are doing and take pride in that. I have now taken my truck to them at least twice. Yes again like I said you get what you pay for and knowing that I have people working on my truck who actually know what they are doing gives me peace of mind. Amy and Amber kept me updated as to what issues were found and the cost. There were no surprises. They also go out of their way to make sure they have satisfied customers and a great product.
I was having issues with the truck and I was broken down in a parking lot. Gary took his time to personally call me and FaceTime with me and walk me through the problem. I don't know many business that will provide that kind of customer service. Getting this truck we knew there were going to be problems and should have found this shop sooner as they have had to correct issues that other shops caused. That is always frustrating to know that an issue was not fixed previously and you previously paid for this same issue, but knowing it's now in the hands of people who truly know what they are doing is comforting.
I am moving to the New Braunfels area and I will always bring my truck back to Gary and his amazing team. Even if I have to have it towed. I want to know the problem will be addressed and resolved correctly.
I cannot speak any more highly about Dependable Diesel & Car Care. Thank you for everything you have done and providing amazing customer service in top of insuring my truck is fixed and fixed properly.
...more
While visiting far from home, air conditioning quit working despite a previous "repair" closer to hom
e.
GREAT SERVICE ! The air has worked perfectly since. Friendly and knowledgeable crew. They would get all my business if I lived close.
...more
To claim this business, your domain name must match your email address, or your phone number must match the phone number on your business listing.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
