Reviews
LP
Latasha P.
Round Rock, TX
2020 Hyundai Palisade
Verified Customer
Great Customer Service
Kammi Sims did an amazing job helping me schedule an appointment and making sure all my needless were met getting the maintenance done that was needed on my Palisade. Kammi also followed up with me after the scheduled appointment to make sure vehicle was running great. Never have had that done with all the years I’ve been with Classic Hyundai. Keep up the good work it’s appreciated😊
Latasha Pennie
Latasha Pennie
Recommended
RC
Roden C.
Round Rock, TX
2018 Hyundai Elantra
Verified Customer
Top of the line service
Great service always
Recommended
SB
Sheryl B.
Austin, TX
2018 Hyundai Sonata
Verified Customer
Too much lost time
I was there for 2 hrs 45 minutes for oil change / tire rotation.... way too long!
BS
BRANDY A S. from Round Rock Hyundai responded on 01/15/2021
Thank you for your valuable time and feedback! I apologize that your service visit was unsatisfactory. It is definitely not our goal to upset or inconvenience you or any of our customers. The Service Manager would really appreciate speaking to you directly about your visit. Please contact Will at your convenience. We appreciate your time in advance!
Best regards,
Brandy Saliangnak
Assistant Service Manager
Will Aguillon
Service Manager
512-904-6451
gaguillon@penskeautomotive.com
DG
David G.
Cedar Park, TX
2017 Hyundai Tucson
Verified Customer
great service
great service
Recommended
DL
David L.
Manor, TX
2016 Hyundai Tucson
Verified Customer
Absolutely the WORST Customer service and communication!
I took my Hyundai Tucson in because the sun roof wasn’t closing and the back passenger door wouldn’t close. The car was not drivable. This was all 12 days before Christmas 2020. I called daily for a week solid. I sent emails and left messages and could not get a call back or update on my vehicle. It wasn’t until I called and said I was picking up
my vehicle without repair and taking it somewhere else that the vehicle was even looked at!
I had to change all my plans for Christmas travel due to this. I will not be bringing any business to this service department and would encourage anyone else who has a Hyundai not to either!
I left one star because it wouldn’t let me leave zero. There is absolutely no excuse is this digital
age of cell phones, texts and email for this type of abysmal communication. They obviously don’t care about their customers.
my vehicle without repair and taking it somewhere else that the vehicle was even looked at!
I had to change all my plans for Christmas travel due to this. I will not be bringing any business to this service department and would encourage anyone else who has a Hyundai not to either!
I left one star because it wouldn’t let me leave zero. There is absolutely no excuse is this digital
age of cell phones, texts and email for this type of abysmal communication. They obviously don’t care about their customers.
JF
Jerry F.
Leander, TX
2013 Hyundai Sonata
Verified Customer
Good service, but finance could yank your credit
Service is good and attentive. When buying a car use your own financing, not the ones they try to set up. They tanked my credit score because they could not find a loan company, even though I was preapproved through my own bank.
Recommended
JB
James B.
Leander, TX
2014 Hyundai Elantra Gt
Verified Customer
Quick and fast service and a clean vehicle.
Brought my vehicle for a schedule appointment. The service was was quick and I left with a clean vehicle. Thank you!
Recommended
IK
Imam K.
Cedar Park, TX
2020 Hyundai Elantra
Verified Customer
Helpful
Helpful
Recommended
JP
John P.
Georgetown, TX
2020 Hyundai Palisade
Verified Customer
Exceptional Dealer
It would be hard to find a better place to either buy a vehicle or have one serviced . Wonderful service crew, but ask for Kammi. She’s wonderful and will make sure everything is taken care of correctly! You won’t go wrong!
Recommended
Verified Customer
Round Rock, TX
2011 Hyundai Elantra
Verified Customer
Great customer service
Excellent serve.
Recommended
NW
Nancy W.
Round Rock, TX
2019 Hyundai Tucson
Verified Customer
Service Recall
When there are service consultants like Cody, it reassures you that your vehicle is being taken care of!
Recommended
Verified Customer
Austin, TX
2011 Hyundai Genesis
Verified Customer
???
Great oil change
Recommended
BRANDY A S. from Round Rock Hyundai responded on 12/23/2020
Thank you for the 5 STAR!
JE
Jane E.
Georgetown, TX
2019 Hyundai Elantra
Verified Customer
Exceptional service by all for a 7500 service appointment.
My review is stated above.
Recommended
BS
BRANDY A S. from Round Rock Hyundai responded on 12/23/2020
Thank you for the 5 STAR! We look forward to seeing you again. Have a Great Holiday and a Happy New Year!
Brandy
AH
Alfred H.
Round Rock, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Exceptional service!!
Great
Recommended
BS
BRANDY A S. from Round Rock Hyundai responded on 12/22/2020
Thank you for the 5 STAR! We look forward to seeing you again. Have a Great Holiday and a Happy New Year!
Brandy Saliangnak
Verified Customer
Round Rock, TX
2015 Hyundai Sonata
Verified Customer
Good service
They did a good job.
Recommended
BRANDY A S. from Round Rock Hyundai responded on 12/23/2020
Thank you for speaking with Cody.
Brandy
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