Reviews
JL
Jeffrey L.
Round Rock, TX
2010 Hyundai Elantra
Verified Customer
5 out 5 rating
5 out 5 rating
Recommended
Verified Customer
Austin, TX
2010 Hyundai Elantra To
Verified Customer
Professional Service
Professional team
Recommended
AL
Andrew L.
Round Rock, TX
2015 Hyundai Genesis
Verified Customer
Broken Driver's Seatbelt
I brought my Genesis in for a broken driver's seat belt. I brought it in without an appointment because I was not expecting the failure. Sean Foster took care of me right away and even helped me with a loaner car. Great service, especially considering I brought the car in without any notice.
Recommended
Verified Customer
Pflugerville, TX
2011 Hyundai Elantra
Verified Customer
Good
They did a good job.
Recommended
MM
Mark M.
Pflugerville, TX
2017 Hyundai Sonata
Verified Customer
Awesome service
Awesome service
Recommended
AB
Antoinette B.
Hutto, TX
2017 Hyundai Tucson
Verified Customer
Car Service
Loyal Hyundai customer. Love the RR Hyundai environment.
Recommended
PG
Patricia G.
Liberty Hill, TX
2017 Hyundai Santa Fe S
Verified Customer
Service
I like the facility but don’t understand the amount of time it takes for service when I made an appointment.
Recommended
JJ
Jerry J.
Killeen, TX
2015 Hyundai Genesis
Verified Customer
Detailed review of what can be expected during your service before it begins, including cost estimate.
I received a detailed review of what was expected during my service before it began, including a cost estimate and the time the service would take..
Recommended
BK
Brenda K.
Round Rock, TX
2018 Hyundai Sonata
Verified Customer
Easy and efficient
Round Rock Hyundai has always been efficient and friendly!
Recommended
VH
Virginia H.
Austin, TX
2017 Hyundai Elantra
Verified Customer
Getting My Car Serviced
Getting an appointment was fairly fast and easy. Ray, the man assigned to check my car in and out, was pleasant and knowledgeable. It took about two hours to change the oil and have my car thoroughly checked out. Then I was on my way.
JH
Jerry H.
Round Rock, TX
2010 Hyundai Santa Fe
Verified Customer
Hyundai service review
Staff is courteous and helpful. Usually provide a car wash that helps produce a good mood when leaving.
Recommended
KM
Kevin M.
Pflugerville, TX
2017 Hyundai Santa Fe S
Verified Customer
Great Service and a good dealership
Allways a great experience!
Recommended
Verified Customer
Round Rock, TX
2018 Hyundai Tucson
Verified Customer
Service
Great!!!!
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/14/2019
Anonymous,
Thank you for allowing us to service your vehicle! We appreciate you and the 5 star review!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
IE
Isabel E.
Cedar Park, TX
2014 Hyundai Sonata
Verified Customer
Isabel Eugenio
Sean related the diagnostic thouraly I was very pleased
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/14/2019
Isabel,
I'm glad that Sean did a great job taking care of you and your vehicle! We appreciate you and the 5 star review!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
PJ
Phillips J.
Manor, TX
2012 Hyundai Elantra
Verified Customer
Kenny
Kenny was great - he helped me understand the maintenance that needed to be done and broke down the costs. Really friendly guy, great customer service
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
Mr. Phillips,
Thank you very much for your valuable time and business! We appreciate you and the 5 star review!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
Verified Customer
Bastrop, TX
2018 Hyundai Santa Fe S
Verified Customer
Great service
Great service and they care.
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
Anonymous,
Thank you for the great 5 star review! We appreciate you and the opportunity to service your vehicle!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
Verified Customer
Cedar Park, TX
2017 Hyundai Elantra
Verified Customer
The people and quality of the service.
I have nothing but good things to say about the service.
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
Anonymous,
Thank you for the kind words and rating us 5 stars! We appreciate you and your valuable business!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
WC
William C.
Weir, TX
2017 Hyundai Santa Fe S
Verified Customer
The Employees n MIKE
Excellent
Tell all
6 have bought
Must be doing something right
When can we expect trucks
Tell all
6 have bought
Must be doing something right
When can we expect trucks
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
William,
Thank you for the kind words and rating us 5 stars! We appreciate you and your valuable business!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
KD
Karen D.
Round Rock, TX
2016 Hyundai Sonata
Verified Customer
Close to home and friendly
My expectations were met in and out on schedule
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
Karen,
Thank you for the opportunity to service your vehicle! We appreciate you and the 5 star review!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648
Verified Customer
Austin, TX
2017 Hyundai Accent
Verified Customer
Amazing Service!
The garage doors that fly open for you to drive into the service center are super cool, and the staff is very friendly! Kenny, one of the guys working at the service desk, remembered me from my previous service appointment (like 6 months ago), which was also my first time ever being helped by him. Being remembered was a huge plus, because it tells me that Kenny really takes time getting to know and familiarize himself with customers! After returning to pick up my car, Kenny pulled a chair out for me to sit in while I waited for my car to be brought back into the garage, and another gentleman held my car door open for me so that I could get in. Amazing and chivalrous staff. Kenny is the best!
Recommended
GUILLERMO A., Service Manager from Round Rock Hyundai responded on 02/13/2019
Anonymous,
Thank you for the outstanding detailed 5 star review! I'm glad that Kenny went above and beyond to take care of your and vehicle!
Service Manager
gaguillon@penskeautomotive.com
mobile 512-638-5648