Reviews
JH
Jerone H.
Austin, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Excellent Service!
Cody Martin was great. I came back next morning to complete state inspection details. He recognized me (wearing face mask) and took my car immediately back and told me to “make yourself at home.” Watched Chip and Joanna on TV and had second cup of coffe and was back on the road!
Recommended
IR
Irma R.
Georgetown, TX
2021 Hyundai Tucson
Verified Customer
ReScore Review™
Awesome people and great service
Hyundai provides great service, they explain what repairs are being done to your car. The staff offers coffee and makes sure all my questions are answered, they care about my safety and they make sure my car is in great running condition.
Recommended
Original Review
Good service
My Tuscan finally got the recall done I waited 4 months I kept calling every 2 weeks. The part that I needed was on back order no one ever called me, the persons I spoke to assured me they would call and put me on waiting list. When I finally called again the 4 persons I spoke to that day did not know about the recall and did not have my name on waiting list and told me I had to wait for the next available appointment which was 3 weeks from when I last spoke to them. After I had the recall done I was told good thing I got it done if I had waited any longer it would not have been good and my Tuscan would have been damaged.
Recommended
BS
BRANDY A S. from Round Rock Hyundai responded on 04/13/2021
Thank you for speaking with Cody and getting this resolved. We have updated your account and look forward to seeing you again!
Brandy
MB
Martin B.
Georgetown, TX
2018 Hyundai Tucson
Verified Customer
Round Rock Hyundai service
I have owned multiple Hyundai cars. I only take them to Round Rock Hyundai for service. Service department is great to schedule and complete service. Always comfortable when my Hyundai is in their care.
Recommended
JR
Joan R.
Elgin, TX
2019 Hyundai Sonata
Verified Customer
Friendly and knowledgeable
I moved to Texas from Florida. Round Rock Hyundai is exceptional in every aspect. Friendly, knowledgeable, professional. The building was very clean the staff throughout the whole building was very friendly and helpful.
Recommended
Verified Customer
Georgetown, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Sevice and cleanliness.
Always on time ,always clean and service provided is accurate.
Recommended
Verified Customer
Hutto, TX
2017 Hyundai Sonata
Verified Customer
Amazing Dealership
If you want great service, go to Round Rock Hyundai. The service personell are awesome, and The Service Manager Will and Assistant Manager Brandi are always there to help. I have dealt with all the Advisors and they are all great. I will always take my car there!
Recommended
JC
Jo C.
Mc Gregor, TX
2021 Hyundai Santa Fe
Verified Customer
Slow and rude
The service representative did nothing, told me it would take 1 1/2 hrs. for an oil change and visual walk around inspection. It ended up taking 2 1/2 hrs. The representative knew I was in the waiting area because I checked with her after 1 1/2 hrs. She said it would take another hour at that time. She never came to get me, I went back to the service area after 2 1/2 hrs. and my car was sitting in the check in/out area. The staff told me I could wait for cars blocking the three lanes to move or back out and hope no cars were driving through the parking lot behind me.
BS
BRANDY A S. from Round Rock Hyundai responded on 04/16/2021
Thank you for speaking with Cody about your concerns. If you need anything else please feel free to reach out to us.
Brandy
LE
Lydia E.
Georgetown, TX
2019 Hyundai Sonata
Verified Customer
RR Hyundai Service is Great!
For service of an oil change and tire rotation, I was very pleased, mainly due to my service rep, Cody Martin. He was professional, courteous and very knowledgeable and helpful. I will continue to go back to Round Rock Hyundai for all my service needs.
Recommended
LT
Leslie T.
Pflugerville, TX
2017 Hyundai Sonata
Verified Customer
Awesome people!!!
I will always buy Hyundai because for 12 years it has been a pleasure.
Recommended
Verified Customer
Georgetown, TX
2017 Hyundai Tucson
Verified Customer
Great people!
I appreciate all of the hard work the Round Rock team puts in! They do the best they can each and every time I take my vehicle in!
Recommended
CD
Cheryl D.
Austin, TX
2018 Hyundai Tucson
Verified Customer
ReScore Review™
Recommended
Original Review
BS
BRANDY A S. from Round Rock Hyundai responded on 03/26/2021
Thank you for taking the time to speak with us today and re-doing the survey for Edwin. We look forward to seeing you again and have a great weekend!
Brandy
BW
Barbara W.
Leander, TX
2018 Hyundai Santa Fe Sport
Verified Customer
What makes this place so great is because they treat me
Cody and the service people treat me and car like it was their own. Keep me updated what I need to have done on my next visit to the service department I am very appreciated for these people they are wonderful they treat me like a queen
Recommended
Verified Customer
Cedar Park, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Great Experience and Service
Advisor Cody Martin kept me up to date on when my wife's car would be ready and understood I could not afford to be without my vehicle for to long! I will definitely return for oil changes and any repairs needed.
Recommended
DO
Daniel O.
Austin, TX
2016 Hyundai Sonata
Verified Customer
ReScore Review™
Original Review
BS
BRANDY A S. from Round Rock Hyundai responded on 03/25/2021
Thank you for taking the time to speak with Cody. We greatly appreciate you doing the re-score for Andy. We look forward to seeing you again.
Brandy Saliangnak
MB
Mark B.
Round Rock, TX
2020 Hyundai Venue
Verified Customer
Great Service at Round Rock Hyundai
I scheduled the appointment online, and when I dropped off the car, I was in and out within a minute. The same quick service was there when I came to pick up the car. I recommend them.
Recommended
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