Sean was very helpful in giving me some direction about my Ford transit van and some issues I was hav
ing with it. He fit me in for an oil change that same day which was very nice of him as well. Rick did my oil change. I had heard really good things about him prior to even going there. Good people.
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My car is an 2008! Other places have told me it is too old for them to work on! Pasadena Car Care has
always made me feel better with the speed, price and endurance of thier maintenance and repairs. I don't worry that when I am across the country on a desolate rode that I will brake down. I have had my daughter bring her car in for the same outstanding service and quick turn around time, that we don't have to get a bank loan to pay for.
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First I would like to Thank Junior for his Professionalism, and Excellent Customer Service, he went t
he Extra Mile to see that I was Satified when I left, I would recommend anyone there. And I hope Junior gets a Promotion.
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My service writer JAY, I want to say even though it was busy you were exceptional! I was greeted wi
th a smile. That made my day especially after hitting a USPS van mirror, making me already an hour + late. Yes, my mirror connected with a USPS, mirror😏. He made my day. He listened to my issues, was informative pleasant joked, pre during and post delivery. Thank you!! Wait was worth it. I used to going to the main dealership on 19, where seems I knew a few from there. Great experience. Will be coming back. Even saw Roxanne, who was great always. Jay, with your personality smile and great customer service, great asset to the company! Happy Holidays New Port Richey Hyundai
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