Hyundai of New Port Richey


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

6103 Reviews

ReScore Reviews™ (146)

ReScore
Overall Rating 3.3013695/5Overall Rating 3.3013695/5Overall Rating 3.3013695/5rating 3.3013695rating 3.3013695
Original
Overall Rating 2.08844/5Overall Rating 2.08844/5rating 2.08844rating 2.08844rating 2.08844
93% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Lilian R. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice people. "
Excelent job. Thank you!.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/20/2017 08:55 PM
Michael A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"it clean "
its clean, bright, and planty of snakes etc. and work force very nice and know the cars
mikr a
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 07:17 PM
Timothy R. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always"
Always great service here.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/20/2017 04:11 PM
Maria M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mrs. Muguercia"
Battery change. Fast and I was on my way.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/20/2017 10:52 AM
Robert W. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service"
5 star
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:00 AM
Patricia F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Acceptable"
I was told about how long it would take and they were done early. What's not to like????
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/19/2017 07:14 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/20/2017

Thank you very much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Walter L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service for a great car"
This is my fourth vehicle purchased from Hyundai of New Port Richey. It is my first Ioniq (the previous were Velosters), and while I enjoyed driving the Velosters, the Ioniq a truly incredible vehicle for the price. Mileage is 50-55 mpg, handling is exceptional, pickup and comfort. I truly recommend this vehicle.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 06:52 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/20/2017

Thank you so much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
Was able to make appointment at a time convenient to my schedule. Work was completed in time promised with representative Shawn Koch keeping me updated as the work progressed
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 05:55 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/20/2017

Awesome!! Thank you!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
WILLIAM H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A customer focused experience "
I am always satisfied with Hyundai of New Port Richey. The service is prompt, the dealership is clean; the free coffee and other perks are a nice touch. At this visit, Amanda, the service writer, provided exceptional service. She was friendly, knowledgeable, professional, and just went out of her way to make my wife and I feel special.
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 03:06 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you very much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Jennifer H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is amazing "
Awesome staff and fast service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 10:44 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you so much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Frederick P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Timely help
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:29 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you for the feedback!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
CARL S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appoitment was right on time"
Everything moved along very well. They did clean the outside of the car but did not vacuum inside was the only complaint, otherwise good service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/19/2017 09:54 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

We apologize for the vacuum oversight!! We appreciate the feedback!! Thank you!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of N.P. Richey, Fl"
The best dealership around.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 09:52 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Awesome!! Thank you!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Terry S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service was quick!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 07:56 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Needs to Improve"
Service time was slow. 3+ hours for a 1.5 - 2 hr job. Service advisor did not keep me informed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 04:48 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

We apologize for the lack of communication! We will share with the staff! Thank you for the feedback!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Diane C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistant, Courteous Service"
Excellent service and efficient, well trained staff. Comfortable waiting area.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:33 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you!! Thank you!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
June C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"An immediate greeting and eye contact makes all the difference in the world!"
They are friendly, observant, and quick. Wow! Who does that anymore.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 03:18 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you so much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok, not great."
You gotta do, what you gotta do.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:58 PM
Jonathan H L. at Hyundai of New Port Richey responded on 10/20/2017

Thank you for the response!! We will work to improve our service!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
Katrina V. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasuring experience "
It was a pleasure purchasing new car for my wife. She wanted Sonata Hybrid and here she got the best deal! Salesperson wasn’t “pushy” at all and that’s the way we like it.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:40 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Awesome!! Thank you!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
THOMAS L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and convenient to my residence"
service rep took me in on time and finished service in a very timely manner. Very professional people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 10:36 AM
Jonathan H L. at Hyundai of New Port Richey responded on 10/19/2017

Thank you very much!!

John Little
Service Director 
Hyundai of New Port Richey
727-638-5170
jlittle@hyundaigiant.com
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