I have been a Twill customer for over 10 years.
What I appreciate most about Twill is:their immediat
e diagnosis of a mechanical problem, their ability to share cost of part and price, and their customer care to ensure service is quality and price is fair. From the mechanics to the office staff, they put customer first. I highly recommend Twill Auto Service!
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Was very honest and explained the situation of repair of the vehicle. Was very honest about repairs a
nd cost and condition of the under carriage of the rust and issues with the brake system as it was a northern car from a highly salted area in the winter. Definitely gave options. Highly trusted and recommended 👍👍
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I brought my car in with a tire leak with no appointment and they were able to fit me in and take car
e of me pretty fast with no problems or questions asked. I initially called somewhere else and was told immediately that they'd only replace my tire but it'd be 'a while.' The guys here were friendly and were able to fix the tire up no problem. I will continue to come here instead of going straight to dealerships and places that only want you to spend top dollar. I appreciate these guys!
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My service writer JAY, I want to say even though it was busy you were exceptional! I was greeted wi
th a smile. That made my day especially after hitting a USPS van mirror, making me already an hour + late. Yes, my mirror connected with a USPS, mirror?. He made my day. He listened to my issues, was informative pleasant joked, pre during and post delivery. Thank you!! Wait was worth it. I used to going to the main dealership on 19, where seems I knew a few from there. Great experience. Will be coming back. Even saw Roxanne, who was great always. Jay, with your personality smile and great customer service, great asset to the company! Happy Holidays New Port Richey Hyundai
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I took my 2013 Chevy Silverado truck in there it had water pump issue they replace the water pump and
thermostat they also replaced a battery for me with free of charge they are in my opinion the number one auto mechanic repair shop in the area truthful honest professional and quick if you want a truthful honest auto repair shop go to them because they know how to satisfy there customers.
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Had my car towed in for a coolant line Lake on the turbo called James after the car was received he s
aid he was very busy. He would call me back pretty soon after they finally got to see and look at my car. I got a phone call stating asking when was I gonna take all these oiling leaks that was a reason I was calling James on Monday that they received the car but since you never called me back, I did not think that was very nice. I like to work. The prices are not too high, not too low.
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James and Pam are great people. James worked on my vehicle Christmas Eve day and had me back on the
road in no time. Wish there were more businesses that are as competent.
ALL THE BEST
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