I am very pleased with the service and Vicki is almost so nice in spite of how busy she is, I like taking my 2012 car here because I trust them since my car is aging , thanks so much
Took my Ford Ranger in for a state inspection and an oil change. I was amazed when I can to pic
k up my truck. On the invoice was notations about things that needed to be address in the near future. One of those was that the left inner tie rod end had play and that it just did pass stated inspection. The list included the right inner tie rod had play as well. Other items were listed.
Their honesty and professional ethics impressed me so much. I could list numberous of auto repair places (and mechanics) that would have failed the state inspection until those items were repaired just so they could get the business and make a profit.
That type of professionalism and honesty are rare. Just to know they have my back is why I will go back to them for all my repair needs. It will be my pleasure to tell all my friends and people who ask for a mechanic that they can trust to go to Princess Anne Automotive Center. Well done.
Ralph George.
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Had to take my car in unexpectedly; they took it in immediately, outlined exactly the order in which
they would eliminate possibilities for what was going wrong, and said they would keep me updated throughout the day as they worked out whether they would need to keep the car overnight. They didn't need to in the end; got in touch at lunchtime to let me know what they had to do and when I could pick it up. Good humored, prompt service, clear communication. We've come here since we moved to the area in 2011 - great shop, love these guys.
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We've had several transmissions rebuilt by them now. They are quick, reliable and reasonably priced.
And they're all friendly, too, from the front desk staff to the automotive techs.
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All of the employees at Rim Monster have been accommodating, professional and sincere. I've come in n
umerous times with issues with my car that would be annoying to most auto mechanics, and these gentlemen took care of me without even one bit of hesitation! For example, the hood of car won't open for a simple oilchange, or car won't go into reverse... And they accomodated me with a true professionalism and friendliness that is unparalleled. Highly recommend!
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