Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

269 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


TM
Troy M.
Norfolk, VA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Troy said the staff are good people and the business does good work. The service was really professional and everything was nice.
This review was collected via phone interview by Customer Research Inc.

RS
Roben S.
Virginia
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Roben said he has had a few issues but they have always gotten resolved.
This review was collected via phone interview by Customer Research Inc.

TS
Tierra S.
Virginia
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Randy. He said everything went as planned at this business. They did everything as expected and asked of them.
This review was collected via phone interview by Customer Research Inc.

AM
Arianna M.
Virginia
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Arianna said she had a great experience. They took care of her vehicle very well. They were well priced, on time, and super friendly.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Virginia
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jason said the customer service is good , they make suggestions about what the vehicle needs. They are good people and they don't waste the customers time.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Norfolk, VA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
John said the business got him in and out fast.
This review was collected via phone interview by Customer Research Inc.

JF
Jeannette F.
Norfolk, VA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
The people that work there
Great people working on your car an they wont lie an try an make money good place to take your car ask for Rob or Rick good guys an thanks always Mr.Charlie for doing a great job an for answering all my questions

PD
Puneet D.
Virginia Beach, VA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Puneet said the employees did a good job and it was reasonable.
This review was collected via phone interview by Customer Research Inc.

MD
Monifah D.
Chesapeake, VA
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Monifah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CL
Charlie L.
Virginia Beach, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Another great experience!
Once again Rick and Rob did a fantastic job on my F150. Could not ask for more attentive service and a great value as well.

Charlie

BD
Betty D.
Virginia
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Betty said she has dealt with Rick a lot of years. He has been very good and very fair. She has already recommended this business.
This review was collected via phone interview by Customer Research Inc.

EQ
Elizabeth Q.
Norfolk, VA
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Elizabeth said she felt the staff was honest with her. They provided a very good experience and the service was great.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Virginia
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tom said Rick and Rob at the business do a great job.
This review was collected via phone interview by Customer Research Inc.

AW
Annie W.
Norfolk, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Annie said she had no issues with the business.
This review was collected via phone interview by Customer Research Inc.

JC
Julio C.
Norfolk, VA
Pontiac Aztek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Julio said they are really friendly and got his vehicle going. The issues were fixed. They take care of him, and he goes there every year. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.

AE
Anan E.
Norfolk, VA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Anan said the service was on time and the staff explained the process.
This review was collected via phone interview by Customer Research Inc.

LF
Lorraine F.
Norfolk, VA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Competent & Kind!
Princess Anne Auto is hands-down one of the best auto shops I’ve been to. Their pricing is competitive & their mechanics are sharp. The service is friendly & they’ve gotten so much better with setting the expectation on wait times. That is huge for me as a busy single mom. I look forward to getting my oil changed because they always put a smiley face on the sticker! Little things like that make my day. I know my 15yr old vehicle is in good hands at Princess Anne Auto w/ Rick & team. Thank you so much!!

MC
Michael C.
Virginia
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Michael said the staff have been good to him through the years.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Virginia Beach, VA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Brian said they were quick, efficient and the price was fair.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Auto Evaluation
I have been a customer before he was in business. I have 100% confidence in the work and workers. I have sent many friends, and they say the same.