Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

246 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


MF
Michael F.
Watertown, NY
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Michael said the staff were quick and pleasant.
This review was collected via phone interview by Customer Research Inc.

VL
Venessa L.
Norfolk, VA
Dodge Journey
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06/14/2018
Great customer service
I like taking my vehicle to Princess Anne Auto. I can trust their work. As a woman I need mechanics who will not take advantage of me. They are always true to their word. Their work is always satisfying.

CS
Carissa S.
Norfolk, VA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Carissa said the employees were polite and fixed the issue as fast as they could.
This review was collected via phone interview by Customer Research Inc.

DR
Doris R.
Virginia
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Doris said that she has never had a problem with the place, they have done a lot of work on her vehicle and she is always pleased with them.
This review was collected via phone interview by Customer Research Inc.

PW
Pete W.
Virginia
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Pete said he is very pleased with the staff.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Virginia Beach, VA
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jessica said the service was great and she really enjoyed her experience when she was at the business.
This review was collected via phone interview by Customer Research Inc.

RW
Renee W.
Norfolk, VA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Renee said she is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Virginia
Isuzu Rodeo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
David said his experience was very good and it was fantastic.
This review was collected via phone interview by Customer Research Inc.

RT
Rose T.
Cadillac Deville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
a customer of many years
The staff makes you feel so important. The are kind and know what they are doing on old cars as well as new cars

VS
Vijay S.
Virginia Beach, VA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018
Excellent service
Reasonable price
Good job
Timely delivery

VS
Vijay S.
Virginia Beach, VA
Honda Accord Sdn
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05/22/2018
Every thing perfect
Good service
Good job
On time

MS
Mike S.
Virginia
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Mike said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JM
Joey M.
Chesapeake, VA
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Joey said he got an inspection done at the business, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RY
Randy Y.
Norfolk, VA
Chrysler Sebring Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
SUPER job as always
Rick and his team of mechanics do grerat work diagnosing and the repairs. THey go out of there way to use innovative ways using sometimes available parts that are still good and safe to reuse thus providing a cost savings. THank You guys.
Randy

BR
Brandon R.
Virginia
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Brandon said he never had a problem scheduling his vehicle for service, the staff works in a timely manner, and they are honest.
This review was collected via phone interview by Customer Research Inc.

OF
Ojetta F.
Norfolk, VA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Customer service
Honest knowledgeable and experienced. Hands down the best experience I had at a mechanic shop.

Anonymous avatar
Verified Customer
Norfolk, VA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Best Choice in Automotive Care
The air conditioning unit was being serviced on my car. They took the time to explain to me the possible causes, fixed the problem and explained issues they have seen in my particular car model. Everyone in the shop was helpful and I left feeling good about my car repair with a fair price. Princess Anne Automotive Center is now MY automotive center of choice!

SC
Samuel C.
Virginia
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Samuel said the service was great. The employees were easy to deal with. They provided quick service. They were informative. He had no service issues.
This review was collected via phone interview by Customer Research Inc.

AI
Alan I.
Virginia
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Alan said he appreciated that the staff were very professional, prompt, and honest about what was needed. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Norfolk, VA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
John said he brought his vehicle in at 8 AM for an inspection, and the staff told him it would be ready that day. He didn't hear back from the business the entire day, so he called just after they closed at 6 PM to check in. The staff member he spoke with on the phone said his vehicle had been ready but they forgot to call him, so he would have to pick it up the next day.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 246 in total