Reviews
MF
Michael F.
Watertown, NY
Jeep Wrangler
Verified
Michael said the staff were quick and pleasant.
Recommended
This review was collected via phone interview by Customer Research Inc.
VL
Venessa L.
Norfolk, VA
Dodge Journey
Verified
Great customer service
I like taking my vehicle to Princess Anne Auto. I can trust their work. As a woman I need mechanics who will not take advantage of me. They are always true to their word. Their work is always satisfying.
Recommended
CS
Carissa S.
Norfolk, VA
Chevrolet Cobalt
Verified
Carissa said the employees were polite and fixed the issue as fast as they could.
Recommended
This review was collected via phone interview by Customer Research Inc.
DR
Doris R.
Virginia
Hyundai Santa Fe
Verified
Doris said that she has never had a problem with the place, they have done a lot of work on her vehicle and she is always pleased with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
PW
Pete W.
Virginia
BMW 3 Series
Verified
Pete said he is very pleased with the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jessica B.
Virginia Beach, VA
Ford Expedition EL
Verified
Jessica said the service was great and she really enjoyed her experience when she was at the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Renee W.
Norfolk, VA
Toyota Corolla
Verified
Renee said she is a repeat customer.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
David T.
Virginia
Isuzu Rodeo
Verified
David said his experience was very good and it was fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
RT
Rose T.
Cadillac Deville
Verified
a customer of many years
The staff makes you feel so important. The are kind and know what they are doing on old cars as well as new cars
Recommended
VS
Vijay S.
Virginia Beach, VA
Honda Odyssey
Verified
Excellent service
Reasonable price
Good job
Timely delivery
Good job
Timely delivery
Recommended
VS
Vijay S.
Virginia Beach, VA
Honda Accord Sdn
Verified
Every thing perfect
Good service
Good job
On time
Good job
On time
Recommended
MS
Mike S.
Virginia
Ford Explorer
Verified
Mike said the employees provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Joey M.
Chesapeake, VA
GMC Savana Cutaway
Verified
Joey said he got an inspection done at the business, and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RY
Randy Y.
Norfolk, VA
Chrysler Sebring Sdn
Verified
SUPER job as always
Rick and his team of mechanics do grerat work diagnosing and the repairs. THey go out of there way to use innovative ways using sometimes available parts that are still good and safe to reuse thus providing a cost savings. THank You guys.
Randy
Randy
Recommended
BR
Brandon R.
Virginia
Honda Accord Sdn
Verified
Brandon said he never had a problem scheduling his vehicle for service, the staff works in a timely manner, and they are honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
OF
Ojetta F.
Norfolk, VA
Nissan Versa
Verified
Customer service
Honest knowledgeable and experienced. Hands down the best experience I had at a mechanic shop.
Recommended
Verified Customer
Norfolk, VA
GMC Acadia
Verified
Best Choice in Automotive Care
The air conditioning unit was being serviced on my car. They took the time to explain to me the possible causes, fixed the problem and explained issues they have seen in my particular car model. Everyone in the shop was helpful and I left feeling good about my car repair with a fair price. Princess Anne Automotive Center is now MY automotive center of choice!
Recommended
SC
Samuel C.
Virginia
Ford Mustang
Verified
Samuel said the service was great. The employees were easy to deal with. They provided quick service. They were informative. He had no service issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
AI
Alan I.
Virginia
Ford Pickup
Verified
Alan said he appreciated that the staff were very professional, prompt, and honest about what was needed. He had a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
John W.
Norfolk, VA
Ford Escape
Verified
John said he brought his vehicle in at 8 AM for an inspection, and the staff told him it would be ready that day. He didn't hear back from the business the entire day, so he called just after they closed at 6 PM to check in. The staff member he spoke with on the phone said his vehicle had been ready but they forgot to call him, so he would have to pick it up the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.