My son has a 2020 Chevy pickup with a Duramax 6 cylinder diesel. It was serviced at a local Chevrolet
Dealer for oil, lube , and filter. Approximately 3 weeks later, we wanted to check the oil level. We found the oil dip stick was not inserted completely into the motor, and in fact was hanging out eleven inches or more. Oil had sprayed underneath the hood and all around the engine bay area. There was a very thick goo substance that was silver in color everywhere.( local to dip stick tube and near areas)
I immediately called Dan at Repair Rite advising him of the situation. He said If I could get the truck to him, he would look at it ASAP. I got the vehicle to him approximately 4:40 pm, yesterday. Dan came out and looked at the vehicle and came up with a plan of repair which was excellent. He cleaned up engine bay area, changed oil twice, cleaned out thick goo from dip stick tube, and found the Dealer had reinstalled a cracked/torn gasket on the oil pan drain plug. (Wow Dealer-THANKS) This repair was completed by noon today! Dan and his team went above and beyond expectations. These guys rock , are honest, and reasonable in price. They have earned my business for life. Please, if you need any repair , give Repair Rite in Eagan a call.
5641 Blackburn Lane
Inver Grove Heights, MN 55076-1608
2.0
(4 Reviews)
SM
Five Star Service
I love all the guys at Ultimate Car Care! I feel they are honest and always try to help keep costs d
own. I have two daughters and they are all very patient with them with their car issues no matter how minor. The whole gang has taken a load off my worries, my husband used to deal with the car problems but since his passing last year Trent and his guys have been great to deal with, I really trust them.
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Wonderful customer service and mechanics always answered any questions. I had a big repair and some g
eneral maintenance done and they did an excellent job gave me a loaner car and it was reasonably priced. Thank you to all the staff I would highly recommend your auto service to family and friends!
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My battery was dead and I had a time commitment. They made sure they had the battery for replacement
and had me in and out of there in a very timely manner without a prior appointment. Made the rest of my day less stressful.
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As usual, Z-Tech was ready for me on time. The routine service work on my Toyota RAV4 was done promp
tly, with a full explanation of the work done and recommendations going forward.
I have been a customer since 1995 and have never had a better experience.
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