Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

726 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review about 3 hours ago

Reviews


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ROD O.
Saint Paul, MN
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
The best
I have been taking my cars to Am/Pm for over 30 years. They are the best. They may not always be the cheapest, but I know they are 100% honest. I have recommended them too many others as well and everyone is happy with them.

RC
Rex C.
Saint Paul, MN
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Rex said the business always has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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Wilma R.
Saint Paul, MN
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Wilma said this business is very good.
This review was collected via phone interview by Customer Research Inc.

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Glenn S.
Saint Paul, MN
INFINITI QX56
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Glenn said the staff fixed the issue he could not figure out himself.
This review was collected via phone interview by Customer Research Inc.

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Kyle A.
Saint Paul, MN
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Kyle said this business is always reliable and trustworthy.
This review was collected via phone interview by Customer Research Inc.

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Dan S.
Minnesota
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Dan said this business was very nice to him. He had a unique situation and they did an excellent job. He appreciated the price.
This review was collected via phone interview by Customer Research Inc.

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Ron S.
Saint Paul, MN
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Ron said the staff provided an overall good experience.
This review was collected via phone interview by Customer Research Inc.

FB
Floyd B.
Saint Paul, MN
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Spoke with Dave. He said they were helpful, friendly, efficient and informative.
This review was collected via phone interview by Customer Research Inc.

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April R.
Minnesota
Ford Focus
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/06/2018 Category: Service
April said she was not happy with the service. When she picked her vehicle up, it had more issues and they charged her $113 for something that took them 5 minutes to do. When she called them back they told her she should fix the issue herself.
This review was collected via phone interview by Customer Research Inc.
Greg M. from Am - Pm Automotive Repair

Hi April, im Gregor shop manager at AM PM.

I looked over your repair order & not sure why you are not happy with our service, to be clear the car was towed to us from a different shop & did have a long list of recommendations that we found & tried to talk to you about. I'm sorry that other shops have not been telling you of the other problem with you car but when Zack tried to talk to you on the phone & in person  you cut him off & told him you didn't care?.

 As for the charges we charged for testing the battery that was just in stalled, & found it was bad. then installed a new battery & retested that you approved. At which point we found a list of code & several for anti theft. At this point we called you back to tell you we needed more time & was going to cost more which again you had approved. the second charge was for installing missing & burned out fuses , testing & tring to reprogramm the keys & find that it had an aftermarket autostatrt with a antitheft bypass that was malfunctioning & would not let us reprogramm the keys. When you called back one of the fuses that was reinstalled was for the radio / door adjar alarm that was blown and replaced & that was the fuse we told you about & we did offer to pull it out & gave you the loction because you did not want to come back for that. I'm sorry you miss understanding but all this is on your invoice and we didn't charge you for the fuses. the 5 minute fix you discribed was just to stop the door adjar alarm & didn't fix anything but just stopped the buzzing.


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Ryan T.
Saint Paul, MN
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ryan said the business had really good service, explained everything clearly, and the quote was right on. They were very straight forward.
This review was collected via phone interview by Customer Research Inc.

MY
Melody Y.
Kalispell, MT
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Melody said this business was amazing and fantastic. They told her they wouldn't be able to get to her right away but called her within an hour saying it was done. They also gave her a list of other things that needed to be done to her vehicle. However, they could have cut her a little break on the price.
This review was collected via phone interview by Customer Research Inc.

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Eric L.
Saint Paul, MN
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Eric said the service was good.
This review was collected via phone interview by Customer Research Inc.

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BRUCE C.
Saint Paul, MN
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
I trust them
They communicate in a timely fashion as repairs are underway.

MR
Marty R.
Forest Lake, MN
Lincoln Aviator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Marty said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Nick H.
Mountain Iron, MN
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Nick said the employees are amazing, awesome and helpful, he appreciates them. They went above and beyond to get his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

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Yosh N.
Minnesota
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Yosh said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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Ali N.
Saint Paul, MN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Ali said the employees were really thorough.
This review was collected via phone interview by Customer Research Inc.

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Tony H.
Saint Paul, MN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Tony said the work was done in a timely manner, and it was done for the price he was quoted. Everyone was very accommodating.
This review was collected via phone interview by Customer Research Inc.

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Regine E.
Saint Paul, MN
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Regine said whenever she goes in, she feels welcomed. The staff were pretty prompt in answering her questions and they were very effective in fixing the problem.
This review was collected via phone interview by Customer Research Inc.

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Brian K.
Saint Paul, MN
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Brian said the employees were nice, did a good job, and he was provided a loaner vehicle while his was being serviced.
This review was collected via phone interview by Customer Research Inc.