Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

835 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
Latest Review 6 days ago

Reviews


KM
Kevin M.
Ramsey, MN
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019 Category: Service
Kevin said the service at this business was honest and staff was good about telling him what needs to be done.
This review was collected via phone interview by Customer Research Inc.
Greg M. from Am - Pm Automotive Repair responded on 04/25/2019

Thank you for this recommendation and review. We know you came to AM PM Automotive after a vehicle accident. We know we delivered some bad news about you Cadillac Deville.  We hope everything has worked out for you. Let us know if you have any questions at all.
Thanks! AM PM Auto


JT
James T.
Dellwood, MN
Dodge Intrepid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
James said the business had good service and they were nice, and the business helped him out when he forgot his parking pass and didn't get it.
This review was collected via phone interview by Customer Research Inc.

BB
Beth B.
Minnesota
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Beth said she was well pleased. She got a thorough explanation of what they did, they were helpful, and they did what they said they were going to do. She stated she was impressed with how nice and neat everything was, with everything being comfortable. They also gave her a her a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
CLIFF W.
Saint Paul, MN
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018
Suspension Repair
I've generally had very good service and quality of work with AM-PM. I recently had new struts and a brake job done on my car. It was more expensive than I thought it should be. My impression from past work was there was a good value and excellent quality work done here.

Unfortunately, my recent experience was somewhat disappointing. The struts installed a couple of months ago failed and had to be replaced. It was done under warranty, but the fact that these parts failed in a very short time.

AD
Anthony D.
Dellwood, MN
GMC Sierra 2500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Anthony said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Dellwood, MN
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Richard said the business did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Saint Paul, MN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
David said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jayson S.
Saint Paul, MN
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Jayson said this facility cost less than the business he normally goes to for repairs, the one that is closer to his home. They were willing to install the parts that he purchased and brought to them.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Saint Paul, MN
Mercury
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
James said he had a water pump installed awhile back, and it started leaking behind some gaskets in his vehicle. The staff told him it wasn't under warranty anymore because of the time frame, which he wasn't happy about.
This review was collected via phone interview by Customer Research Inc.

MY
Melody Y.
Kalispell, MT
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Melody said this business was amazing and fantastic. They told her they wouldn't be able to get to her right away but called her within an hour saying it was done. They also gave her a list of other things that needed to be done to her vehicle. However, they could have cut her a little break on the price.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Saint Paul, MN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Eric said the service was good.
This review was collected via phone interview by Customer Research Inc.

YN
Yosh N.
Minnesota
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Yosh said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DE
Dwight E.
Saint Paul, MN
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Dwight said the prices this business charges for it's parts is too high. However, the service is good.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Saint Paul, MN
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Mark said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Marissa D.
Saint Paul, MN
Pontiac G5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2017 Category: Service
Spoke with Tyler. He said his vehicle took long to get done, but the staff did everything they could. Overall the service was great.
This review was collected via phone interview by Customer Research Inc.

RJ
Rached J.
Saint Paul, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Rached said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

DA
Denny A.
Roseville, MN
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Denny said the service was very good.
This review was collected via phone interview by Customer Research Inc.

AW
Amber W.
Bethel, MN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2017
Headlight still not workinf
I love you guys but was disappointed to get a mile down the road on Friday to realize I didn't have a headlight working still:( hoping they will get it fixed Monday.

PP
PATRICK P.
White Bear Lake, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2017
Great Service
Timely, knowledgeable staff!

JK
Joe K.
Forest Lake, MN
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.