The comments on the bottom of the 2nd page of my invoice were not legible to me. Fortunately the fron
t clerk was able to translate what to me looked like a bunch of scratches. Otherwise the mechanic was pleasant and the wait was minimal.
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One of the reasons I keep coming back to AM-PM is their consistency with service. They figure out the
issue in a short time and the they fix it. It sounds very simple but it's not what you always get at other service places. They are honest and at a fair price. I used to live very near to their shop but have recently moved about 14 miles away but I will continue to come back for the quality service
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I brought my car in to replace a serpentine belt and the tensioner. I am very thankful for the court
esy digital safety inspection that was done. While inspecting my car they found that I had a couple of safety concerns that needed attention. My passenger side outer tie rod was very loose, my front brake pads were at the service limits, and my cv axle shaft boot was torn open throwing grease into my brake caliper. I was able to see pictures of the parts that they recommended in the vehicle inspection report that was sent to me. They even gave me a free loaner car to drive, so my daily routine was not interrupted. I made it to work and received a phone call just before 5pm informing me that my services were done and my car was ready for pick up. Fortunately I was able to get my car back the same evening. I had prior plans after work, but I was told that my keys and the invoice would be left with the store cashier and they were there until 11pm for my convenience.
Honestly an affordable, great experience!
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Mark is always completely honest with what is wrong and seems to continuelly do more than I pay him
for. I do not trust anybody but him with my vehicles. I could not have a greater respect for him and his work.
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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