I took my car in for an oil change. I’ve owned my car for 8.5 years and have a service package. Eac
h time I take it in, it has been an easy process. Jillian has been my service advisor for my most recent services. She is so patient and pleasant to deal with. This visit, I received a video sent to me by my technician that covered my complete inspection of my car. I expected the video to tell me I needed additional work. It did not. I really appreciated the video just to show me what they covered and did. Pleasantly surprised. Hope I get a video like that every time in the future.
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Fitzgerald Genesis of Clearwater set the bar across the board for a perfect customer experience.
From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
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Had a turbo line blow and fix previous but they never cleaned any of the splatter up. Went in for an
oil change and let me know they cleaned it up. In and out in less then 35 minutes
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Dealer wanted $600+ for a fuel pump, said it was on national back order. Mike and Amy found one for
a fraction of that cost and a couple days later Mike did the whole job for less than $400.
You’re wasting your money if you go anywhere else. Love these guys
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Brought in our 2008 Buick Enclave for engine light on. They troubleshot the issues and found some we
weren’t even aware of. They called and explained the problem and cost. I tell everyone I know to get their auto servicing done there. I’ve worked on vehicles my whole life but can’t anymore. It’s great to find someone who doesn’t try to upsell things that you don’t want.
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This is the place. You were looking for, I’ve brought all of my cars to Ken and John. Oil services, e
ngine upgrades, parts, tune, air ride system, endless dyno pulls, All done through Wrench Masters. I trust them to look out for my interest, always honest, reliable, and dependable. My car probably has to much meaning in my life, so having people that take care of it and deliver quality is so important to me.
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