Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

4994 Reviews

ReScore Reviews™ (111)

ReScore
Overall Rating 4.7387402/5Overall Rating 4.7387402/5Overall Rating 4.7387402/5Overall Rating 4.7387402/5rating 4.7387402
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


PG
Peggy G.
Clearwater, FL
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
I was impressed with the friendly, prompt, knowledgeable service. Great job!!!

MS
Mary S.
New Port Richey, FL
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Considerate
The service representative was polite, courteous, and knew his job. He was also very considerate of my opinions and requests. He put the customer first.

LH
Lynn H.
Safety Harbor, FL
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great customer service EVERY time!
My customer service rep, Brian, was incredible. He assisted me cheerfully and was just outstanding. My son (18) had to drop the car off for me but this was his first experience “out in the service world” but Brian walked him through every step of the way. I really appreciated the extra help so I could stay at work.

Anonymous avatar
Verified Customer
Dunedin, FL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Recent Service
Brian stayed in contact with me throughout the day, making me aware of the repairs each step of the way.
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thank you! Your kind feedback and comments will be passed along to Brian and his team.

Paul Stronza
Service Director
727-799-1800

JB
John B.
Palm Harbor, FL
2016 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Capable Staff
Overall dependability and follow up are First Class
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thank you for your feedback. Please let us know if there was anything we could have done to make your visit 5 stars.

Paul Stronza
Service Director
727-799-1800

BP
Brian P.
Clearwater, FL
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Fast friendly service.
Fast friendly professional service!
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Everyone here sincerely appreciates your review of Fitzgerald!

Paul Stronza
Service Director
727-799-1800

Anonymous avatar
Verified Customer
Seminole, FL
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great
Great
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Everyone here sincerely appreciates your review of Fitzgerald!

Paul Stronza
Service Director
727-799-1800

RC
Richard C.
Dunedin, FL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly and reliable service
Staff is very friendly and reliable. They saw the repair was going to take a while so they arranged a loaner car for us.

Anonymous avatar
Verified Customer
Clearwater, FL
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Fast and Courteous
Had appointment for service. Brandon handled the service very efficiently; really appreciated the car wash.

MD
Mark D.
New Port Richey, FL
2012 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Fitz Way is the best Way!
I've had my car (purchased from Fitz) for 3 years, it has been serviced by Fitz this entire time. They are excellent to deal with. The improvements they've made in the service centers really make the experience a lot more relaxing. My tech Brian did a great job but I love working with everyone there, Leo, Anthony...all of them. They're great!
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thank you for your feedback. Please let us know if there was anything we could have done to make your visit 5 stars.

Paul Stronza
Service Director
727-799-1800

JS
Jill S.
Largo, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Love my Hyundai Tucsan
So far, service has been great. no complaints.

JS
Joseph S.
Oldsmar, FL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Serice Visits
I always get my service at this dealership and don't let anyone else touch my car. The reason is simply that it is easy, the staff is courteous, the waiting area is clean and comfortable. Most importantly, they stand behind their work

EC
Edward C.
Seminole, FL
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Friendly people
Just took a bit longer then expected, but overall a good experience
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thanks so much for reviewing the Fitzgerald team!

Paul Stronza
Service Director
727-799-1800

JR
Julie R.
Dunedin, FL
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Good experience
Great friendly service

LR
Laura R.
Pinellas Park, FL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
nice people njo hard sell
great and on time

CB
Charles B.
Palm Harbor, FL
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Customer service
My car blew a tire. 3ven though it got brought to the dealership at the end of the workday, the team fixed my car. They even gave it a wash before giving it back to me.

Anonymous avatar
Verified Customer
Clearwater, FL
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Brandi Judd
She is a great and understanding service womem. We had a few hic ups during our visit but Ms.Brandi Judd handled it like a proffesional. Very honest unlike some in the service department...

SB
Stephen B.
Tarpon Springs, FL
2011 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great Service
My recent service at Countryside Hyundai was efficient and service rep was very helpful

GK
Gerrit K.
FL
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great fitzgerald service
Always fair, informative, quick, great service
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thank you for being a part of the Fitzgerald family!

Paul Stronza
Service Director
727-799-1800

FG
Florian G.
Dunedin, FL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
THE Place to take your car!
I have to admit that for making an appointment at 8am, it took a little long for an oil change only to wait over an hour. But they also wash your car now, which is a great perk. Other that, Leo and any of the staff there take such good care, glad to see they have their own desks for a better exchange and on-on-one. The new service area is impeccable and now we can visit the latest models in the show room while waiting!
I have been coming there since 2011 and will continue as long as I own a Hyundai, which will be for a long time!
Thank you as always!
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 06/19/2018

Thank you for your review. We appreciate you being part of the Fitz family.

Paul Stronza
Service Director
727-799-1800