Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

5323 Reviews

ReScore Reviews™ (123)

ReScore
Overall Rating 4.7560959/5Overall Rating 4.7560959/5Overall Rating 4.7560959/5Overall Rating 4.7560959/5rating 4.7560959
Original
Overall Rating 2.31967/5Overall Rating 2.31967/5rating 2.31967rating 2.31967rating 2.31967
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Largo, FL
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Quick Service
Quick and easy service appointment

TB
Timothy B.
Largo, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
You feel goodabout the car care and the peoples
Grate job

LG
Leslie G.
Dunedin, FL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
service is great
great

Verified Customer
Palm Harbor, FL
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Mrs
Schedule appointment online and good customer service

KB
Kip B.
Palm Harbor, FL
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Just great
Everything is always fixed on time and to exact specifications everything is just great!

MG
Mirta G.
Clearwater, FL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Repair
Received excellent service

KO
Kathleen O.
Clearwater, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Awesome cstomer service!!
I love my Hyundai Sonata and am so glad I purchased it from Fitzgerald. I love my car and most of all the customer service is spot on. Everyone is so nice and always willing to help and guide me thought what is being done on y car. I made a great choice!!

RM
Ronald M.
Pinellas Park, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Job well done
Quick and al the requested jobs done.

JB
Joseph B.
Dunedin, FL
2012 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/16/2018 Category: Service
too many employees on their cell phones and one person doing all the work. As Brandon was doing. THere were 5 people setting at their desk and on their cell phones
un happy
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/17/2018

Thank you for the feedback. We spoke the other day and I explained that the way the advisors communicate with the technicians and porters as well as customers is through a cell phone or tablet application. It may appear people are just amusing themselves they are actually conducting business

Paul Stronza
Service Director
727-799-1800

JL
Jeffrey L.
Clearwater, FL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
survey
It was a pleasant experience.

Verified Customer
Clearwater, FL
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Close to home.
Service was acceptable.

JR
Jarrell R.
Clearwater, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Quick response to repair when needed.
Had leak in passenger side front tire. They were able to repair. In and out in 20 minutes. Only 5 minutes from home.

BS
Bonnie S.
Palm Harbor, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Ready and waiting as you pull into the service area.
I have always been waited on as soon as I arrive with very courteous employees. I Like that the attendant gives you a number to take in to the service writer so THEY can write down what you have come in for. Brandi has always been very helpful and polite. The salesman Ken also came over to the waiting area to greet me as he saw I had an appointment. As I mentioned above, always Courteous and helpful.

VS
Vicki S.
Largo, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Listen and act quickly
Very pleased with Brandi and her service manners and kindness.

DL
Darlene L.
Clearwater, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Very professional and nice staff and Hyundai is a good car.
I highly recommend Fitzgerald Hyundai, all is quality; the people in customer service, the techs, the owner and the Hyundai car!
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thank you for being a part of the Fitzgerald family!

Paul Stronza
Service Director
727-799-1800

SD
Scott D.
Oldsmar, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
on time service
on time service
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

Paul Stronza
Service Director
727-799-1800

Verified Customer
Dunedin, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Good job
The only thing lacking was that I had a $35.00 credit, and it was not applied. My previous service assistant used to check to see if I had one available and I did not have to even ask her.
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thank you so much for reviewing the team! Brandon will be getting in touch with you today to rectify the voucher issue. Thank you again and have a great day!

Paul Stronza
Service Director
727-799-1800

AN
Arthur N.
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Service
Another great experience! I will always bring my Tucson here for big and little jobs
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thank you for being a part of the Fitzgerald family!

Paul Stronza
Service Director
727-799-1800

AL
Augustine L.
Clearwater, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service Review
Excellent service, as usual. Easy appointment, easy in and out. Great group of technicians. Thank you!
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thanks so much for reviewing the Fitzgerald team!

Paul Stronza
Service Director
727-799-1800

MA
Michael A.
Clearwater, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Can Do , First Class!
Pulled in hoping to get oil change without Saturday appointment. Was greeted with strong possibility and Yes we can. What more could you ask for.......38psi all 4 corners to improve my mileage please....yes we can.
PAUL S., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2018

Thank you for taking the time to give us a great review and for servicing your vehicle with us.

Paul Stronza
Service Director
727-799-1800