Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59
4.6

( 7687 Reviews )

ReScore Reviews™ (174)

ReScore
Overall Rating 4.7356291/5Overall Rating 4.7356291/5Overall Rating 4.7356291/5Overall Rating 4.7356291/5rating 4.7356291
Original
Overall Rating 2.35057/5Overall Rating 2.35057/5rating 2.35057rating 2.35057rating 2.35057
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


WF
William F.
Largo, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great Service!
Always great service here!

JB
Janice B.
Palm Harbor, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
The service people are friendly and efficient
The only thing I you should look at is the service tech changing the head light selector for Auto to Off. I was pulled over by the police for running at night without lights on. It was an area with lots of street lights and I did not notice that the head lights were not on, because they light switch was set on Automatic when I brought the car in for service, I assumed it was still on that setting. Thank you.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/14/2019

Thank you for taking the time to complete a survey. I apologize that the headlights were adjusted. The techs will change them to check the operation of the lights when doing their inspection, however, they should have put them back to automatic. We will remind them to make sure this happens 100% of the time. We thank you for being a valued customer and will see you next time you come in.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Genesis Service
Overall rating is excellent, although was told car would be washed and it never was.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/14/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SB
Sally B.
Palm Harbor, FL
2019 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Efficient and friendly
A+
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/13/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Tampa, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
How Can I say Nicer Things?!?
The customer service here cannot be adequately summed up in a box the size of a tweet. The wait times are doable, the employees are friendly. You're constantly being provided updates on your service. The waiting area is comfortable. There is a dealership 10 minutes from my house, and I drive to this one, approximately 45 minutes.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/13/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

DR
Donald R.
Clearwater, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Place for Service
My wife and I have always enjoyed great service at this dealership. Everyone is courteous and professional, and all service work is done on time. The service department washes your car upon completion of the service work, even if you just had an oil change and vehicle checkup. Fitzgerald's service department truly deserves a five-star rating. Don R.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/13/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

BD
Benjamin D.
Clearwater, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Above and beyond
I was amazed with the speed. I was told the repair would take 5 days it was done the next morning. And done correctly. Thank you for the great service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/13/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

CL
Cyrus L.
Tampa, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Professionalism
Megan Parker what’s the total professional
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/13/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Efficient
Friendly and efficient service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for taking the time to give us a great review.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SG
Suzanne G.
Largo, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent Customer Service
Realizing some past errors, Fitzgerald Hyundai went out of their way to make things right.

Everything was done in good time and with every effort from the staff to do the best they could to achieve positive results
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

RF
Richard F.
Clearwater, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Warranty Repair
Parts replaced were great and no issues.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Good service
Quick
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

EL
Essie L.
Largo, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Best in sevice and sales no pressure.
Always the best service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

AC
Andrea C.
Oldsmar, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great job
Great service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

RS
Robert S.
Clearwater, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Good job
Good job all around
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/12/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

AW
Alicyn W.
Tarpon Springs, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Improved service
Quality of service and interaction with customers was much improved over previous visits. On a scale of 1 to 10, I would give the service a 10.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/11/2019

Thank you so much for reviewing the Fitzgerald Team

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

GT
Glenda T.
Clearwater, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Service
Customer service was great and friendly
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/11/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

HE
Hazel E.
Pinellas Park, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Excellent service department
Brenda was very helpful, she got me in before my appointment time and out, without any hassle. I’ve always had a great experience with countryside Hyundai! Even though I live in Pinellas Park, it’s worth the drive for the experience and professionalism. Thank you so much. Will be a return customer.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/11/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JH
Julie H.
Clearwater, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great customer service
No surprises here just great customer service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/11/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LO
Laura O.
Clearwater, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
They are always on. Never have to wait
The workers are great always give you there attention
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 11/08/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com