Ultimate Auto Repair


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

317 Reviews

97% Would Recommend
Latest Review 2 days ago
Miles H. on 11/21/2017
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Miles said this business provided quality service. The work was done with no unexpected fees. They recommended what needed to be done on his vehicle and they told him other issues that needed to be addressed before they continued the work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Maren M. on 11/20/2017
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Maren said this business has been great, and she has had no issues. The guy at the front counter was great.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/27/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. on 11/20/2017
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Frank said the facility does fine work. The staff are great people.
Vehicle: Ford LTD Crown Victoria
Category: Service
Service Date: 11/01/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
John (Jack) H. on 11/18/2017
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"from John Hough....'90 Miata"
Should the brakes feel better/different?...I couldn't feel any difference...did you? Tires are great....make a huge difference....I know we will address the sensitive throttle issue 12/11 .....really bad in local stop and slow/ go type driving...tell me more about the clutch issue/feel???? Thanks
Vehicle: Mazda MX-5 Miata
Service Date: 11/16/2017
Review Created: 11/18/2017 06:18 AM
Jesse C. on 11/17/2017
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Jesse said the business got him in and out as quickly as they could.
Vehicle: Dodge Ram Wagon
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Ralph C. on 11/10/2017
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Ralph said the mechanic was very knowledgeable.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/18/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Tony S. on 11/07/2017
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Tony said the staff are good.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Cyndee C. on 11/06/2017
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"Great Place"
Very Friendly and Honest
Vehicle: Chevrolet Camaro
Service Date: 11/03/2017
Review Created: 11/06/2017 07:19 PM
Robert M. on 11/03/2017
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Robert said the staff at this business are exceptional. They do everything possible. It is done quickly and correctly.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 10/16/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Bobby C. at Ultimate Auto Repair responded on 11/14/2017

Thank you!  We love hearing from you guys. 

Brian J. on 10/30/2017
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Brian said the staff were really helpful and they explained how everything works. They answered all of his questions. They got the vehicle in with time and they did what he expected.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Sally C. on 10/27/2017
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Sally said she likes this business, but the staff gives her slow service. The staff does not effectively communicate with her. She recommends this business and she has been a returning customer.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Bobby C. at Ultimate Auto Repair responded on 11/14/2017

Hey Sally! I apologize for not meeting your expectations. We thank you for being a great customer. We at Ultimate Auto repair try very hard to get to everyone to communictae. We do fall short occasionally due to the amount of customers we have been blessed with. I will personally try to work on the communication part. We try our best to help everyone and if you have been in the office for any length of time, you know how busy it can get. Thank you again. May God bless you!!! Bobby Caruana

M.J. B. on 10/26/2017
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M.J. said this business was helpful.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Alex R. on 10/26/2017
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Alex said he was happy with everything this business did. However, there were a few minor things that had to be addressed.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/18/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Gerald D. on 10/24/2017
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Gerald said the business is very nice and courteous.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Maxwell R. on 10/23/2017
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Maxwell said the customer service was great. However, the work took longer than he had anticipated.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Cale J. on 10/19/2017
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Cale said the work was done quickly and they were very efficient. The staff were kind and helpful.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/17/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Scott D. on 10/18/2017
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"Diagnostic review"
These guys are the best! They really have the best equipment and know how to use it! They definitely have my business.
Vehicle: Dodge Dart
Service Date: 10/17/2017
Review Created: 10/18/2017 06:38 AM
Carolyn W. on 10/17/2017
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Carolyn said this business did as promised.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/10/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Kris W. on 10/15/2017
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"Awesome service"
Brought my hellcat to them to install my rear diff. And driveshaft and a few other things. They did great work and the price was fair. Would recommend for any work, including performance mods.
Vehicle: Dodge Charger
Service Date: 10/05/2017
Review Created: 10/15/2017 05:01 PM
Craig M. on 10/15/2017
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"Great job"
Have had many people work on my car that have not been honest with what has been wrong with it.
Love Ultimate Auto, understand what's wrong and very honest . Thanks so much...
Vehicle: Chevrolet Camaro
Service Date: 10/13/2017
Review Created: 10/15/2017 03:20 PM
Displaying Review 1 - 20 of 317 in total