They did a fine job on my oil change. It only took a short time. Everyone was pleasant and courteous
and cost was less than if I had gone to the dealer.
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A equipe da Wilniq vem cuidando do meu carro e desde que chego na oficina até o momento da minha saíd
a, todos nos divertimos muito enquanto os mecânicos fazem o melhor trabalho.
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Really appreciate that the problem is explained and shown in detail. Also explanation of how the prob
lem needs to be fixed. Follow up is excellent. Prices very reasonable. This will be my repair shop from now on. 5 Stars!!
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I did a random Google search and choosed them for MD state inspection.
The services was so professio
nal. I fell in love with the services of Libbi. Her customers service is outstanding.
They showed everything in A/V, gave me the state of my car in the next 5 years and made optional recommendations.
I passed without fixing anything.
It was a great experience and I will go there over and over again.
5 stars for you. A.A.
THANK YOU FOR THE GREAT EXPERIENCE.
THANK U GINNETE FOR THE FOLLOW UP.
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Mr. Gross exhibited excellent customer service. He is very knowledgeable and understands the customer
's needs. Especially, when the customer doesn't have the down payment at time of purchase. He knows the importance of building customer relationships, by trusting the customer would maintain their promise to pay. I can say that Mr. Gross experienced a trustworthy customer in me Ms. Hill. Thank you Mr. Gross for your service!
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There are no words that could express not only my disbelief but my total disappointment in this estab
lishment. DO NOT EVER bring your vehicle to this place. After wanting to charge me $3500 for a a/c hose replacement, I told them I didn't want them to perform the service and would be picking my car up. The service writer told there would be a $169 service charge. When I got to the dealership the service writer was not there, no ticket was available, and no one else could release my car. I asked to dpeak with the manager, and was told the manager had quit and they had no manager at this time. After an hour wait, and unmet request, the service writer returned, and said, "I should have told him what time I was coming". Then presented me with a $334 bill, of which $80 was a security fee for protecting your information. Of course with no manager, who do you go to? I'm taking this issue up with corporate.
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