Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

363 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Silver Spring, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellent Customer Service
I have used this shop for years because they are reliable and provide great customer service. They are willing to accommodate your needs and thoroughly review your services.

LT
LAWRENCE T.
Laurel, MD
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great hospitality
Excellent Service and expertise

MM
MICHAEL M.
Washington, DC
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Thanks so much!
Great work we are so happy with you guys!

RU
ROYCE U.
Laurel, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great customer service and a reasonable cost for repairs
A word of advice for people out there, stop taking your vehicle to all these popular names such as pepboys, they don't take care of your car. In fact they will do things to your car so you can come back to them when the situation as gotten worse, then charge you an arm and a leg to fix a fault that wasn't even there or could have be taken care of at your local auto repair shop such as JRS auto repair for a financial friendly estimate. JRS fixed my wheel vibration and brake issues for a cost I budgeted. I don't usually rate auto repair shops but JRS is my go to auto repair shop from now onward. Their customer service is A1. Great great place!!! πŸ‘ŒπŸΎπŸ‘ŒπŸΎπŸ‘ŒπŸΎ

CC
CARLOS C.
Laurel, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
The service is amising
JRS is the best place for my cars, honesty, respect and trust is the key for the service that JRS provide
Thank you

JO
JOHN O.
Laurel, MD
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
EXCELLENT SERVICE
Initially, it was unclear to understand the mode of operation being a first time customer. After all said and done, I AM COMPLETELY SATISFIED WITH MY EXPERIENCE AND WILL NOT HESITATE TO RECOMMEND MORE CUSTOMERS TO GET THEIR JOBS DONE HERE.

TR
Tanisha R.
Maryland
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Spoke with Tanisha's Husband. He said the receptionist went above and beyond attempting to facilitate his service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jason J.
Laurel, MD
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jason said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Crofton, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Christopher said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

ZS
Zack S.
Laurel, MD
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Zack said the business got him in for services on time and completed them quickly.
This review was collected via phone interview by Customer Research Inc.

DH
DWAYNE H.
Laurel, MD
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Excellent Service
I always bring my SUV here because they are very thorough, honest and provide great service. I am always satisfied.

FR
FRANCISCO R.
College Park, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Very good and ontime
My car was plenty of noises and now it runs smoothly. Thanks to find the details and fix them.

GP
George P.
Laurel, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
George said the staff is very informative, helpful and super nice.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly S.
Laurel, MD
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Kimberly said the employees are great, they treat her well, explain everything to her and fit her into their schedule even when their busy. She's been a customer for years.
This review was collected via phone interview by Customer Research Inc.

MA
Marvin A.
Hyattsville, MD
Acura Integra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2018 Category: Service
Marvin said he felt as if he was overcharged. The business charged him for an hour of service, and he said he felt they could have been more reasonable on the pricing.
This review was collected via phone interview by Customer Research Inc.

SS
Shawn S.
Belmont, OH
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Shawn said the lady at the front counter was really nice and they explained all the work in detail to him.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Laurel, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jessica said she had a good visit.
This review was collected via phone interview by Customer Research Inc.

HN
Hayley N.
Laurel, MD
Oldsmobile Cutlass Supreme
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Haley said she really appreciates how up front the mechanic is and that he always gives her an accurate estimate. She also said he caught and fixed something that could have caused a major problem down the road.
This review was collected via phone interview by Customer Research Inc.

DU
Dominic U.
Elkridge, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dominic said they have exceptional service and prices.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Maryland
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Mike's wife. She said the business did excellent work on the vehicle. All of the services were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.