Love how the Acuna staff takes care of my cars needs. They are a great staff to work with. Very frien
dly an accommodating. So glad they were recommended to me.
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Did this shop was the only shop that would give me a reasonable estimate estimate and had time to tak
e me take me I thought my Duramax water pump was out.
I had replaced that thermostat housing and there wasn't owing that that I thought that old one was fine but it started leaking right after I replaced the housing .
I am giving them a good rating for one reason they could have easily charged me and replaced my water pump but it did not need replacing they were honest and told me it's not leaking from your water pump so if I had taken the time to put the opening and I would have saved myself the myself $800
But they had the tools to pressure test my whole cooling system and tell me the truth so for that I will say they are a good shop.
The mechanic did hang up on me once.,,,,,
when I had asked him if he used the "bleed screw"
to bleed the air out of the system after finishing
As it said low coolant after driving a few miles.
Their mechanic wasn't aware there was one( it's located on top the thermostat housing)
Well, me a woman telling him the fact,
" click" went phone, he hung up.
That's the only reason I lowered their rating to 4 start.
But it's OKI,
I bled the air out myself of the cooling system lines, on my Duramax.??
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Many thanks to Automotion staff for the very quick response for our vehicle needs!
I initially came
in this morning to schedule a time for a normal “A” level service for one of our vehicles.
As it turned out, to my surprise, the staff took the car in immediately and give me a ride home.
My expectations were that the necessary “Service A” for our Mercedes was the only item to be completed.
While in the service, and due to the discovery of additional issues, I was notified within the first hour of service that the car rear brake pads were out of tolerance; identified by the service technician.
I really appreciate the extra care he took to insure a complete inspection of the vehicle. Automotion and staff immediately ordered the necessary parts and were able to finish all the work within a few hours.
Outstanding, and complete service replacement of the worn brake pads but most importantly, advising me of the additional issue.
Thanks to Automotion for the exceptional care!
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Always the best. Always wait to long then show up with a list of issues. They listen, will even get y
ou involved trying to verify an intermittent issue that only happens at certain times. Got the van back and seems like everything is great. Drives amazing and stops better than ever.
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Found the problem, fixed the problem, great price, great communication
After having two other shops unsuccessfully try to diagnose a transmission problem, I was stumped. Ha
d a recommendation to try Monkey Wrench, and they delivered. They found the problem (a bad computer), fixed it, and kept me up-to-date throughout the process. Very easy to work with, great communication and keeping me up-to-date, and they were very flexible in picking up the vehicle, as I was traveling when it was repaired. Highly recommended.
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Great team I felt they were far honest being a single mom. I felt like they didn’t take advantage of
me they were fair quick and all round good people every family friendly place. If looking for service or to buy a car this is the place to go thank you guys
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