Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

534 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


SA
Simon A.
Reno, NV
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Spoke with Vicky. She said Hines and the receptionist are nice, kind and they always take care of them as soon as possible.
This review was collected via phone interview by Customer Research Inc.

GG
Gordon G.
Nevada
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Gordon said Heinz got the vehicle in when he said he would. He got the job done and charged the amount that he said.
This review was collected via phone interview by Customer Research Inc.

KO
Kathy O.
Reno, NV
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Job well done
My Jimmy would for what it seemed no reason just stop and I had to have it towed. Drained the gas take thinking it was water in the tank. Still trouble. Took to Monkey Wrench and it was up and running in no time. Thank you Monkey Wrench

RE
Raymond E.
Reno, NV
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Raymond said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RD
Renee D.
Reno, NV
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Renee said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Jay G.
Sparks, NV
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jay said this business rocks. They always do the right thing. They are good mechanics.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
Reno, NV
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
02 Xterra
They always go the extra mile to ensure that your are completely satisfied with the job!

GS
George S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Susan. She said the staff is honest, quick to take her in for service, and very fair on prices. She's used them for over 20 years.
This review was collected via phone interview by Customer Research Inc.

KA
Kurt A.
Reno, NV
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kurt said this business did a great job, and got his vehicle running. They called to keep him informed.
This review was collected via phone interview by Customer Research Inc.

TC
Tammy C.
Reno, NV
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tammy said the mechanic was over booked but asked her to bring her vehicle in to take a quick peek. He does a good job and she was able to get her vehicle back in three days.
This review was collected via phone interview by Customer Research Inc.

LD
Lonny D.
Reno, NV
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Lonny said he was pleased with the service he received.
This review was collected via phone interview by Customer Research Inc.

TL
Tracy L.
Reno, NV
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Tracy said the staff took good care of her and provided personal service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Nevada
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said he was very happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Washoe Valley, NV
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Debbie said the staff did good work and were trustworthy. Heinz and his wife did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
Joanna M.
Reno, NV
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Joanna said her vehicle is running well now. The service was good. She had a broken radiator and oil pressure sensor. The staff told her to leave the vehicle so they could look at it , it was finished by the next day.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Reno, NV
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Carol said everything worked out well.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Reno, NV
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Joe's wife. She said the staff provided good quality work, and they stand behind the service.
This review was collected via phone interview by Customer Research Inc.

EF
Erin F.
Reno, NV
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Erin said the mechanics are awesome.
This review was collected via phone interview by Customer Research Inc.

LT
Leonard T.
Sparks, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Spoke with Terri. She said the owner is honest and does great work.
This review was collected via phone interview by Customer Research Inc.

RP
Rd P.
Reno, NV
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
R.D. said the business has worked on his vehicle before. He's always enjoyed the service and he has had good luck with the work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 534 in total