99% Would Recommend
Latest Review about 1 month ago
Mitch M. on 09/22/2017
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Mitch said he always gets good prices at this business and they do the repair as soon as possible. Their customer service is great and they take time to talk to him.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Kathy O. on 09/18/2017
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"Happy customer"
Called last week made my appointment for a few days later, droped my auto off at 8 am got a call at 10 am stating it was ready for pick up. Fast and Easy
Vehicle: Volkswagen New Beetle
Service Date: 09/14/2017
Review Created: 09/18/2017 05:32 AM
Heather L. on 09/14/2017
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Heather said this business provided an accurate description of what was wrong with her vehicle. Overall they were very reliable, knowledgeable and it was a great experience.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Dave M. on 09/07/2017
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"Fixed my ignition switch right away"
My ignition switch failed in my van (not surprising - it's almost 30 years old). Needed a new key cylinder. They replaced it that same afternoon and got me back on the road.
Vehicle: Ford Econoline
Service Date: 09/06/2017
Review Created: 09/07/2017 10:12 PM
Dennis D. on 08/31/2017
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"Honesty"
Great service! Hines was excellent in identifying the problem w/o adding on extra cost items I didn't need. I will Go there for all my auto repairs from now on.
Vehicle: Hyundai Santa Fe
Service Date: 08/29/2017
Review Created: 08/31/2017 09:44 PM
Tim G. on 08/31/2017
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"Always the best"
After all these years, Monkey Wrench is still the top choice for auto repair. Not only do you get excellent work without getting price gouged, but Heinz can solve the strangest automotive puzzles. Six stars out of five.
Vehicle: Ford Bronco
Service Date: 08/29/2017
Review Created: 08/31/2017 07:29 AM
Doyle A. on 08/30/2017
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Doyle said the staff has good service at a fair price. He loves doing business with them.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Steve C. on 08/29/2017
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Steve said he was satisfied. He has used this business before and would probably use them again.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/14/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Janet J. on 08/29/2017
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Janet said this business gets her in and out in a timely manner. Their personnel are helpful and friendly. Her experience with them has been great and they are the only facility in her area that she would take her vehicle to.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 08/15/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Ron B. on 08/29/2017
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Ron said he went in to get an oil change and his tires rotated. This business went out of their way to do extra things to make sure his vehicle was safe. They even replaced the brake lights which he thanked them for.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/14/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Brian J. on 08/23/2017
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Spoke with Christy. She said they did an excellent job, in a timely manner.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Eric H. on 08/17/2017
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Eric said this is a great business. They're a good staff and he plans on continuing to go there.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Al D. on 08/04/2017
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"Another Great Servicing Job"
What makes this place so special are the people and also the great service
Vehicle: Lincoln Continental
Service Date: 08/03/2017
Review Created: 08/04/2017 08:50 PM
Kelsey A. on 08/04/2017
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Spoke with Ed. He said the entire crew always does great work. They are so nice and he recommends them regularly.
Vehicle: Buick Century
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Joseph N. on 08/04/2017
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Joseph said the employees are trustworthy and the mechanic was good. He's been a customer for a long time.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Kathy O. on 08/02/2017
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"Great Job"
Every time I take my vehicle into Monkey Wrench they take such good care of my Auto. They are fast and I am surprised at the low price. I get my Auto back the same day. Thank you Money Wrench.
Vehicle: Jeep Commander
Service Date: 07/27/2017
Review Created: 08/02/2017 06:35 AM
German R. on 07/30/2017
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German said the service was good. The employees are good people and reliable.
Vehicle: BMW M3
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 07/21/2017
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Spoke with Susan. She said this business is very kind and they gave her good explanations on what was going on with her vehicle. She will go back to them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Lance B. on 07/20/2017
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Lance said he goes to this business for everything he needs.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/29/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Anthony T. on 07/19/2017
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Anthony said the mechanic, Hines is a really great guy. If he messes up, which is very rare, he will confess to his mistake and fix the problem free of charge. He has been his mechanic for about 15 to 20 years and if he has a small job then he will fix the problem free of charge. Normally most mechanics will charge 30 to 40 dollars. He also said he has more work than he should because he is a good, honest mechanic.
Vehicle: Chevrolet Corsica
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
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