Reviews
JH
Jeff H.
Minden, NV
BMW 3 Series
Verified Customer
BMW service
Great Job Guy's. Thanks
Recommended
JA
Joe A.
Wellington, NV
Verified Customer
Joe said everything was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Don W.
Nevada
BMW 740i
Verified Customer
Don said the business did what they needed to do to take care of business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Dave A.
Gardnerville, NV
Audi A4
Verified Customer
A4 service
Fair. Great quality work
Recommended
GA
Gary A.
Genoa, NV
Mercedes-Benz CLK-Class
Verified Customer
Gary said he had confidence in the professionalism and expertise of the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Amanda M.
Nevada
Volvo S40
Verified Customer
Amanda said the business had people that were always friendly, they did a great job with her vehicle and she appreciated their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
Diane D.
Gardnerville, NV
Audi Q5
Verified Customer
Audi oil change
These guys are great. They do a complete job and communicate well with the customer
Recommended
CS
Caren S.
Genoa, NV
BMW Z3
Verified Customer
Did not see note on drop-off key envelope about new phone number.
If there had been something wrong with my car you would not have been able to contact me. I could have okayed the brake flush or coolant flush and not had to wait for my next service.
Recommended
PS
Paul S.
Dayton, NV
Mercedes-Benz E-Class
Verified Customer
Excellent customer service. Timely repairs.
Five stars for Chris. Very professional and courteous. I appreciate having experienced technicians servicing my car vs. inexperienced kids at a dealership. You have a great staff.....
Recommended
ES
EDDIE S.
Minden, NV
Mercedes-Benz ML350
Verified Customer
ES MB ML350
Greg and Larry have taken care of my car for over five years. Excellent job.
Recommended
Verified Customer
Gardnerville, NV
Audi Q5
Verified Customer
Great customer service
Not every day you receive outstanding customer service when you take your car in for repairs, that is until you take your car to Carson Valley Import Auto.
Recommended
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019
Thank you for the kind review.
Greg ZinkOwner
775 392 3311
MS
Michele S.
Dayton, NV
Mercedes-Benz C240
Verified Customer
Glad I found You
I was very nervous about calling for repair as Mercedes can be pricey . I spoke with Larry, he didn't try and sell me anything additional, and the bill was the same amount as the quote, and my car purr's once again. I found my Mercedes shop. Thank you.
Michele S
Michele S
Recommended
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019
hello Michele,
Glad that we could be of service to you.
Looking forward to seeing you in the future.
Owner
775 392 3311
DC
David C.
Gardnerville, NV
MINI Cooper Coupe
Verified Customer
David said the price and the job were good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019
Thanks David,
We appreciate your business.
Owner
775 392 3311
DM
David M.
Gardnerville, NV
Porsche 911 Carrera
Verified Customer
Porsche Service
I’ve had both my ‘02 Porsche and ‘67 VW Beetle serviced here and would highly recommend them for German vehicles.
Recommended
MD
Mark D.
Gardnerville, NV
Audi Q5
Verified Customer
Mark said the service was quick. The employees were friendly and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 07/26/2019
Thank you for coming in Mark. We look forward to seeing you again in the future.
Greg ZinkOwner
775 392 3311
TS
Ted S.
Coleville, CA
Verified Customer
Ted said he's been there before, they did good work, have a clean business and the price was a good value.
Recommended
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 07/26/2019
Thankyou for bringing your car to us to service. Looking forward to having you visit us again.
Greg ZinkOwner
775 392 3311
KM
Karen M.
Gardnerville, NV
Volkswagen New Beetle Coupe
Verified Customer
Karen said the service was excellent, and she would likely use them again.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Shannon T.
Gardnerville, NV
BMW X5
Verified Customer
Great & knowledgeable
The service was prompt and it was personal. They took the time necessary to do my repairs and show me what my vehicle is in need of. I will use this fantastic place again.
Recommended
BC
Brad C.
Carson City, NV
Porsche 911 Carrera
Verified Customer
Honest, prompt, likeable
Great work, honest and nice.
Recommended
Verified Customer
Gardnerville, NV
BMW X5
Verified Customer
Local/Independent/Experienced
Professional, knowledgeable, courteous, and good on follow up and updates
Recommended