Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

159 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


JH
Jeff H.
Minden, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
BMW service
Great Job Guy's. Thanks

JA
Joe A.
Wellington, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Joe said everything was great.
This review was collected via phone interview by Customer Research Inc.

DW
Don W.
Nevada
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Don said the business did what they needed to do to take care of business.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Gardnerville, NV
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
A4 service
Fair. Great quality work

GA
Gary A.
Genoa, NV
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Gary said he had confidence in the professionalism and expertise of the staff.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Nevada
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Amanda said the business had people that were always friendly, they did a great job with her vehicle and she appreciated their service.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Gardnerville, NV
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019
Audi oil change
These guys are great. They do a complete job and communicate well with the customer

CS
Caren S.
Genoa, NV
BMW Z3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2019
Did not see note on drop-off key envelope about new phone number.
If there had been something wrong with my car you would not have been able to contact me. I could have okayed the brake flush or coolant flush and not had to wait for my next service.

PS
Paul S.
Dayton, NV
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Excellent customer service. Timely repairs.
Five stars for Chris. Very professional and courteous. I appreciate having experienced technicians servicing my car vs. inexperienced kids at a dealership. You have a great staff.....

ES
EDDIE S.
Minden, NV
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
ES MB ML350
Greg and Larry have taken care of my car for over five years. Excellent job.

Verified Customer
Gardnerville, NV
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Great customer service
Not every day you receive outstanding customer service when you take your car in for repairs, that is until you take your car to Carson Valley Import Auto.
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019

Thank you for the kind review.

Greg Zink
Owner
775 392 3311

MS
Michele S.
Dayton, NV
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Glad I found You
I was very nervous about calling for repair as Mercedes can be pricey . I spoke with Larry, he didn't try and sell me anything additional, and the bill was the same amount as the quote, and my car purr's once again. I found my Mercedes shop. Thank you.
Michele S
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019

hello Michele,
Glad that we could be of service to you.
Looking forward to seeing you in the future.

Greg Zink
Owner
775 392 3311

DC
David C.
Gardnerville, NV
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
David said the price and the job were good.
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 08/20/2019

Thanks David,
We appreciate your business.

Greg Zink
Owner
775 392 3311

DM
David M.
Gardnerville, NV
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Porsche Service
I’ve had both my ‘02 Porsche and ‘67 VW Beetle serviced here and would highly recommend them for German vehicles.

MD
Mark D.
Gardnerville, NV
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Mark said the service was quick. The employees were friendly and professional.
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 07/26/2019

Thank you for coming in Mark. We look forward to seeing you again in the future.

Greg Zink
Owner
775 392 3311

TS
Ted S.
Coleville, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Ted said he's been there before, they did good work, have a clean business and the price was a good value.
This review was collected via phone interview by Customer Research Inc.
Greg Z., President from Carson Valley Import Auto responded on 07/26/2019

Thankyou for bringing your car to us to service. Looking forward to having you visit us again.

Greg Zink
Owner
775 392 3311

KM
Karen M.
Gardnerville, NV
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Karen said the service was excellent, and she would likely use them again.
This review was collected via phone interview by Customer Research Inc.

ST
Shannon T.
Gardnerville, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great & knowledgeable
The service was prompt and it was personal. They took the time necessary to do my repairs and show me what my vehicle is in need of. I will use this fantastic place again.

BC
Brad C.
Carson City, NV
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Honest, prompt, likeable
Great work, honest and nice.

Verified Customer
Gardnerville, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Local/Independent/Experienced
Professional, knowledgeable, courteous, and good on follow up and updates

Displaying Review 1 - 20 of 159 in total