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Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
Get Directions
Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)
Write a Review
Recent Reviews
RP
Ray P.
Gardnerville, NV
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Ray said they solved his problem.
Recommended
WM
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Wayne M.
Smith, NV
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Very pleased with your sevice
You could have done work that I said to do but you informed me that it was too early time wise and mileage. I really appreciate your honesty that will bring me back at a later date. Thank You!
Greg Z., President from Carson Valley Import Auto responded on 06/30/2025 02:28 PM

Thank you for trusting us with your Tiguan. We appreciate the kind review.

Greg Zink
Owner
775 392 3311
KH
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Kerry H.
Sparks, NV
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent!!!
Thank you for taking the time to look at my Range Rover! Your expertise does not go unnoticed! I will bring my car to you every time it needs work - thank you again!
Greg Z., President from Carson Valley Import Auto responded on 06/24/2025 09:16 AM

Thank you for the kind words. We look forward to seeing you in the future.

Greg Zink
Owner
775 392 3311
DT
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Deane T.
Minden, NV
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Oil Change
As usual everthing went well with the service of my vehicle. Always friendly and efficient.
Greg Z., President from Carson Valley Import Auto responded on 06/30/2025 02:26 PM

Thanks for coming to see us...

Greg Zink
Owner
775 392 3311
AS
Alan S.
Zephyr Cove, NV
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Job done quickly and got me back on the road.
The starting of my 2004 Dodge Durango had become undependable. It would not crank and then at other times it started up with no problem. Carson Valley Import Auto gave my vehicle a detailed analysis of the ignition system, concluding that it had to be a failing starter cellanoid. The also found a leaking water pump and worn front breaks. Everything was completed in less than two days and am back on the road with vehicle starting every time.
Greg Z., President from Carson Valley Import Auto responded on 06/21/2025 01:27 PM

Thanks for letting us take care ofyour car. We appreciate to great review.

Greg Zink
Owner
775 392 3311
Verified Customer
Gardnerville, NV
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Oil change
Great fast service as always. I don’t take my car anywhere else
Greg Z., President from Carson Valley Import Auto responded on 06/18/2025 06:05 PM

Thank you very much.

Greg Zink
Owner
775 392 3311
Verified Customer
Genoa, NV
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always pleasant
Great friendly service from Christ at Carson Valley Motors. Reasonable prices too - way less than the dealership.
Greg Z., President from Carson Valley Import Auto responded on 06/24/2025 03:46 PM

Thank you for your business.

Greg Zink
Owner
775 392 3311
KA
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Keith A.
South Lake Tahoe, CA
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Best European auto mechanics around
I brought my Mercedes to the shop at the hundred thousand mile mark. Little did I realize that everything had gone bad. Their mechanic, Tony, took his time to break it all down and took photos and videos of everything as it came up. He’s a fantastic mechanic job and my car was like brand new after quite an overhaul.. I am very satisfied
Greg Z., President from Carson Valley Import Auto responded on 06/17/2025 12:25 PM

Thank you very much for your business and the positive review. We are glad to be of assistance for you.

Greg Zink
Owner
775 392 3311
JK
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Janice K.
Minden, NV
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent competent & trustworthy
I’ve been taking my import cars to Greg for service over 20 years. I wouldn’t dream of going anywhere else.
Greg Z., President from Carson Valley Import Auto responded on 06/13/2025 08:06 AM

Thank you for the kind words. We appreciate your continued loyalty.

Greg Zink
Owner
775 392 3311
RT
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Ray T.
Gardnerville, NV
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service!!!!!
Service on my Audi Q7 done well and within the timeframe stated. Very satisfied!!!!
Greg Z., President from Carson Valley Import Auto responded on 06/10/2025 01:55 PM

Thank you for coming in. We appreciate your business.

Greg Zink
Owner
775 392 3311
LK
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Laura K.
South Lake Tahoe, CA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
EXCELLENT MINICOPPER, COUNTRYMAN
PHENOMENAL CREW. DETAILED, KIND, PROFESSIONAL.
DE
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Dave E.
Carson City, NV
Volkswagen Golf R
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Golf R Clutch Replacement
Excellent Service from skilled technicians who communicate with perfection. I highly recommend this facility to repair your vehicle at very reasonable rates and within reasonable time.
FG
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Fay G.
Minden, NV
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Very knowledgeable and courteous
Have gone to this shop for years and it’s always been a positive experience.
PM
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Pete M.
Gardnerville, NV
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Scheduled maintenance.
Normal, regular maintenance taken to the next level above and beyond.
JC
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Jim C.
Carson City, NV
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service
Just completed routine maintenance on my Q5 diesel. Greg was great and as usual, made the process very straightforward.
Greg Z., President from Carson Valley Import Auto responded on 05/14/2025 04:25 PM

Thanks for your continued business. Its always a pleasure to see you.

Greg Zink
Owner
775 392 3311
Displaying Review 1 - 15 of 659 in total
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