ReScore Reviews™ (1)
Thank you, Jim and your team.
For getting my car running with very little cost to me.
This is A Lot Better than L T Automotive, who tried to nickel and dime me for a water pump, that should have been replaced with my timing belt.
Thank you, again.
I will be returning and I will recommend you to any one who ask, Where they should go for Their Car.
William I am sorry your last experience at my shop was not up to your expectations. I have reviewed the work we performed on your 01 GMC 3500 and I believe I understand your issue. The first time the GMC came in the truck had a check engine light and a exhaust manifold leak. We scanned the computer and the truck had a failed mass airflow sensor code. We replace the MAF and then addressed the leaking exhaust. We replace the cracked exhaust manifold and extracted the broken bolts in the cylinder head then welded the cracked down pipe. We test drove the truck a short loop and there was no problems or leaks.
I do remember your call and description of lack of power on your way home to cold springs. When we got the truck back in checked the fuel pressure and ignition system. The fuel pressure was at 40lbs at idle and fluctuated lower under a static load. The required pressure for a load on your GMC is 55 to 60lbs. We replaced the fuel pressure regulator and the load pressures came up to required range. We then examined your entire ignition system and found the spark plug wire boots worn and degrading. The could make misfires under extreme conditions so they were replaced. We then took the truck on an extend test drive to duplicate your experience going home to Cold Springs which is 20 miles and up hill at times. During the test drive when the truck was under a moderate uphill load (we used the Tahoe grade) the catalytic converter heated completely up and began to restrict exhaust flow and reduced the trucks power. We then preformed a back pressure test on the heated Cat and discovered the correct catalytic converter that was clogging. We replaced the Cat and test drove it up the same grade and it ran great.
I greatly value you and your families patronage and I am sorry it took two visits to get everything dealt with. We do not normally test drive long distances as most customers don't like their vehicles to be driven more than absolutely necessary but in this case the catalytic converter didn't start to really close down until it was heated up completely which we found on our test drive of 35 miles.
William I value your loyalty and patronage and will call you personally to make sure you are happy and hope you will continue your patronage of my business
CEO Precision Auto Center
Kelly, I'm glad we were able to help in getting your Jeep fixed. Thank for the possitve review and we look forward to your next visit.
Jim and Laurie
It runs GREAT and I have already noticed the Great Gas Milage I am getting and the braking is so smooth, better than ever.
Melanie, We are so glad your car is running better and the gas milage has improved. And thank you for the awesome review.
Grant, We appreciate you taking the time to share your experiance.
Look forward to seeing you again.
Tod, thank you for your time in writing the review. I am sorry you had to wait. Normally when we schedule and apointment and know you are waiting we try to get your car into the shop. Sorry that was delayed. We will work on that.
Thank you both for the wonderful review. We also appreciate having for such loyal and nice clients.
We are glad we could get you back on the road and home safely.
Thank you for the review.