Kevin Kees is everything you want from an Auto Service. Great service, trustworthy, knowledgeable, f
air, and a great sense of humor thrown in for good measure. Kevin is the best. I wouldn’t dream of taking our cars anywhere else.
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I stopped in to see if they could install a new main battery and auxiliary battery. They were able t
o get to working on my car right away, and they even ran to the auto store that sold me the wrong battery and exchange it for the right one! Very nice people! I will recommend them to others.
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Honest, quality work! A shop you'd tell your daughter to go to.
I previously lived in Hopkins and went to Baker for an oil change, tire rotation, and a headlight tha
t was out almost 2 years ago. Instead of charging me for the headlight, the owner empowered and showed me how to do it myself. I have since moved to Crystal, and went to a shop local to my new home for a shudder I was feeling with the engine and a wheel sound. I was told by my local shop I simply accelerated too slowly, and they laughed at me. It didn't sit right with me, so I took my car back to Baker. Baker found my motor didn't have a torque bracket which keeps my motor in place and needed a transmission flush for the shudder I was feeling. I wasn't crazy. I received fair prices, high quality work, and honest recommendations for future maintenance. I didn't feel any pressure for the recommended future repairs, actually the complete opposite. Eric was honest and told me I could wait on tires and brakes till Spring. As a female, I tend to feel pressure at auto shops since car repairs aren't my forte. I didn't feel one ounce of pressure. If you're looking for integrity, honesty, and fair pricing, Baker should be your go to for your family, friends, and well, anyone you know!
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Honestly, I'm so impressed with the kindness of the staff. Even though he is my father, Josh is so ki
nd and ideal automotive is the right place to go. I don't even own a car! But if you come here you will certainly be amazed. If you don't believe me, look at the reviews. This is the perfect place to get your car fixed.
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I can always trust the information, regarding my car, from Scott. He's the best, and probably deserv
es a raise. The front-in guys, Dave and Rob, are also very knowledgeable, and customer-focused. The nice surprise is there are never any surprises.
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