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JARED SHAW

Rosen Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(21 reviews)
83

Reviews of JARED SHAW

Verified Customer
Algonquin, IL
2022 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2021
verified customer Verified Customer
6
Category: Sales
Love my new Hyundai but disappointed in unmasked staff.
As anticipated the process took over 4 hours. Normally, this is to be expected and customers just have to accept and plan accordingly, however, during the spread of Covid 19 and variants to date, the civic duty of all citizens would be be adhere to the recommendation to mask up if not vaxxed. This was NOT evident as being followed at this. This is unacceptable more-so for a consumer business that meets for extended periods of time in close proximity of clients, some of who can are in highest risk age range. This issue raised stress and anxiety levels for me since I unknowingly sat within 18 inches from an unmasked and unvaxxed service rep for over 20 minutes two times through out the process.
VERONICA R. from Rosen Hyundai responded on 08/09/2021 11:06 AM

Sorry to hear about these issues.  They have been addressed and a manager will reach out to you.

Employees worked with
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Dominick Logan
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YASEEN ALI
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JARED SHAW
Displaying Review 21 - 21 of 21 in total
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