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SureCritic / Temecula Hyundai / RICHARD DICKENS
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RICHARD DICKENS

SALES DIRECTOR
Temecula Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(63 reviews)
88

Reviews of RICHARD DICKENS

JM
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JAMES M.
Temecula, CA
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customerVerified Customer
10
Category: Sales
Great experience
Great service and great experience
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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LEODEGARIO BAUTISTA
CA
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CARL A.
El Cajon, CA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2023
verified customerVerified Customer
10
Category: Sales
Great experience
From the first call I received after my online TrueCar visit I was impressed.
Anthony Stissi walked me through everything I asked. I had an appointment at another Hyundai dealership but they weren't up front with everything until I was on my way to Temecula Hyundai.
When I called and spoke to Anthony about what was happening he listened to what I was told and asked for a few minutes to work it out. He called back in five minutes with an answer. This attention to my call and the friendly attitude made up our minds.
We drove 50 minutes to Temecula and purchased with Anthony.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
WM
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WILLIAM M.
Downey, CA
2023 ELANTRA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customerVerified Customer
10
Category: Sales
Great/Quick Service
My salesman Moe made life so easy for me purchasing the vehicle. I want to thank him for the amazing service.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
DM
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DANIEL M.
Hemet, CA
2023 TUCSON HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customerVerified Customer
10
Category: Sales
5th purchase here
Pedro Rodriguez has always provided honest and quick hassle free buying experience . I feel this company cares about your repeat business . Chris in finance helps us save and Carlos in service provides excellent care. There is a reason this company keepsits staff for decades. I am a 15 year customer and still very satisfied with their sales and service .
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
KL
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KELLY L.
Wildomar, CA
2023 TUCSON HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Category: Sales
The BEST customer service!
Moe Aljoboori was the sales rep that sold me my new Tucson Hybrid. I don't think I have ever experienced customer service quite like his. He is friendly and attentive. When I come in for any service, he remembers details about personal things we discussed during the sale, and he asks me about my job and my day. Moe truly knows how to make customers feel comfortable and like they have come to the right place to purchase a vehicle. I am thrilled with my car, and I genuinely think Moe and the other staff and management at Temecula Hyundai care about ensuring I am delighted with my purchase. I wouldn't hesitate to purchase another vehicle from them in the future. Thank you, Moe and Temecula Hyundai!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
Verified Customer
Winchester, CA
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2023
verified customerVerified Customer
9
Category: Sales
Woody was very helpful. He had followed up with me on how I was doing with my New Tucson. I will be coming to ask him question. Thanks Woody.
Excelant
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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VUTHY YIM
MM
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MERINIZA M.
Riverside, CA
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2023
verified customerVerified Customer
10
Category: Sales
Great Car Buying Experience
Temecula Hyundai was the third Hyundai dealer we visited the day we purchased and by far the only dealer that had the car with options we wanted, listened to our needs, quick got to a fair and reasonable deal and processes the Finance and new car overview quickly. The Temecula Hyundai team was a pleasure to complete the car buying experience.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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LEODEGARIO BAUTISTA
Verified Customer
Murrieta, CA
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Category: Sales
My sales person was not pushy and very helpful
Personally, this was my best experience buying a car ever. I strongly recommend Hyundai of Temecula to everyone.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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RICHARD LOCKETT
PG
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PAUL G.
San Diego, CA
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2022
verified customerVerified Customer
10
Category: Sales
Thank you Adriano
I live in mission valley, when I decided to purchase an palisades I called every Hyundai in the San Diego area, every one said for the model and color I wanted it might be months. I called Temecula and fortunately spoke with Adriano, within 2 days he delivered my top of the line palisades with the color combo I wanted. Thank your team so much
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
LL
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LYDIA L.
Cerritos, CA
2022 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
verified customerVerified Customer
10
Category: Sales
Go to Temecula Hyundai
I’ve been looking for the Ionic for a WHILE. Knowing that the inventory was limited I was in touch with over 7 dealerships in Southern California. Temecula is the only dealership in which was responsive, didn’t treat me like an idiot and push their agenda on me. My salesman, Anthony, was THE BEST. He was able to get me the exact color and specs I wanted. Once I put in my deposit, I received a text every Friday updating me on the estimated date of delivery so i was kept in the loop the whole process. Shoutout to Brianne and Chris as well. Fully enjoyed the process of buying a car with Temecula Hyundai. And we all know everyone dreads the process of buying a car. Thanks Temecula Hyundai!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
EM
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EDUARDO M.
El Cajon, CA
2023 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2022
verified customerVerified Customer
10
Category: Sales
Swift In N Out
They’re an amazing team. All depts!!! Sales, finance and prep. My car had just arrived and they prepped the car and had me out and on the road in an hour. I drove from El Cajon San Diego.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
AO
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ALEXANDER O.
Fallbrook, CA
2022 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2022
verified customerVerified Customer
10
Category: Sales
Awesome purchase experience
Worked with Anthony and the team to purchase a new IONIC5 and had a great experience. The team was on top of it and kept me updated about the vehicle and its delivery. Very friends staff and was a quick painless purchase.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
Verified Customer
Temecula, CA
2022 Hyundai Ioniq 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Take my money!!!
You get quality here.
Sales
Inventory
Respect
Walked out happier than I walked in.
Good job guys
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
BL
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Brent L.
Temecula, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Temecula Hyundai Experience
Our experience at Temecula Hyundai was outstanding! August is the best salesperson I have dealt with, very knowledgeable and helpful. Everyone at the dealership was friendly and helpful. I highly recommend Temecula Hyundai.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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AUGUST BOESSLER
JR
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Jerry R.
Murrieta, CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
verified customerVerified Customer
10
Category: Sales
Excellent dealer! None better that I’ve experienced in Temecula
Ryan and the GM were fantastic and strived to provide us everything we wanted and more.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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RYAN RUIZ
FR
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Frederic R.
Murrieta, CA
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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AUGUST BOESSLER
FR
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Frederic R.
Murrieta, CA
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2022
9
Category: Sales
good experience, bought two cars
Ask for August, Dean and Chris to help you with yoir purchase, they a very easy to work with.
RICHARD D. from Temecula Hyundai responded on 01/31/2022 01:12 PM

Thanks for speaking with August about your experiance. We hope to go above and beyond everytime we see you.

Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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AUGUST BOESSLER
Verified Customer
Corona, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Category: Sales
Great service
Very friendly and transparent with presentation
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
MO
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Michelle O.
Menifee, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
verified customerVerified Customer
10
Category: Sales
We LOVE our new Palisade!
My husband and I knew we liked either the Palisade or a Kia Telluride. After stopping at Kia and them not having any inventory, we were pleasantly surprised to see a few Palisades in stock. Diego greeted us and started showing us a nice mid-grade model (which was my choice). My husband wanted a few more bells and whistles. Diego was happy to accommodate his wishes and proceeded to educate us about all of the awesome features of the Calligraphy model. We fell in love, and Diego and the team helped make us a deal we were comfortable with. Diego was also very knowledgeable about the differences between leasing and financing, and what would work best for us. Overall it was a great experience. We just finished our first family road trip in it, and we love our new ride!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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DIEGO VAZQUEZ
AL
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Arturo L.
Sun City, CA
2022 Hyundai Santa Fe Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2021
verified customerVerified Customer
10
Category: Sales
Leo is great!!!
Thanks leo
RICHARD D. from Temecula Hyundai responded on 11/24/2021 11:05 AM

Thank you for speaking with Leo regarding your satisfaction. We value as a customer and hope to continue to earn your business. Thank you for agreeing to rescore the survey.

Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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LEODEGARIO BAUTISTA
Displaying Review 41 - 60 of 65 in total
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