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SureCritic / Nanaimo Mitsubishi / SACHA CASTER
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SACHA CASTER

New & Used Sales
Nanaimo Mitsubishi
Overall Rating
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(5 reviews)
60

Reviews of SACHA CASTER

RS
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ROBERT S.
Ucluelet, BC
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2026
verified customerVerified Customer
10
Sacha was excellent and extremely helpful getting us in the car of our dreams
no comment
Employees worked with
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SACHA CASTER
New & Used Sales
DJ
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DONOVAN J.
Courtenay, BC
Mitsubishi RVR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2026
verified customerVerified Customer
0
Horrific experience
Showed up for a recall a week ago.
Came in for a recall that i'd been waiting a year and a half for on my 2021 Mitsubishi
Waited 2 hours for the work, then got called by a salesperson to discuss sales and how I wasn't paying a very good rate set by Galaxy Motors on my used car
I was satisfied with my car, but was pushed by the salesperson that my warranty was no longer valid on my old car and that I really should be getting a new one. Didn't want a new car, but was interested in getting a better rate. I am neurodivergent so I struggle to think long-term and suffer from rushed decisions. I was given a rate that I wasn't very comfortable with after the 3rd vehicle I was offered, but thought I could just barely manage it, and was assured that insurance would be cheaper on a newer vehicle because of better safety features.
Insurance turned out to be astronomically high, despite me never having been in an accident. I panicked at the time but had been there for 7 hours at that point and just wanted to go home, so I signed the papers. 10 minutes before closing, I had been there since 9am and was losing my mind and wanted to go home, so I took the vehicle, even though I instantly regretted it. I cannot comfortably afford the insurance AND the bi-weekly rate. This experience was terrible and I regret ever having even gone for the recall. Sales people were really nice.
Employees worked with
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SACHA CASTER
New & Used Sales
JW
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JUDITH W.
Coombs, BC
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2026
verified customerVerified Customer
10
upgraded to 2026 Outlander
Sacha spent time before I arrived to secure a loan. He was very personable and paid attention to small details.
Employees worked with
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SACHA CASTER
New & Used Sales
BU
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BRIAN U.
Nanaimo, BC
Mitsubishi RVR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2025
verified customerVerified Customer
10
RVR
Had a great experience at Nanaimo Mitsubishi. Sacha was professional and a good deal was made.
Thanks.
Employees worked with
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SACHA CASTER
New & Used Sales
RH
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ROBERT H.
Nanaimo, BC
Mitsubishi Eclipse Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
9
good overall service
the service at Nanaimo Mitsubishi during my new vehicle purchase was efficient , quick and friendly. I would like to extend my appreciation to Sacha Caster for his great and friendly customer service through the process.
Employees worked with
avatar
SACHA CASTER
New & Used Sales
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