The staff is excellent. They were polite and respectful. They offered a ride if needed. My wife and
I started coming to this business in 2023. The staff impresses me as ethical and honest.
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As always I was glad that I take my vehicles to Surprise Auto Repair. The staff is friendly and know
ledgeable and I know that they are honest and trustworthy. I will always speak highly of their shop and would recommend others to use their services.
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I took my car in for a/c repair. Rocky the owner was up front and honest explained what needed to be
done the costs and the parts, I was very happy and satisfied. Friendly atmosphere, the place is clean and I will come again if needed. Always good to know a good auto repair shop and this is one!! Thank you......
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This was my first time doing anything with my car in Phoenix and these guys did a great job and were
very nice while they were at it! I'll definitely be heading back with any other car troubles!
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FRIENDLY, Amazing service, with great honest prices!
My truck and wife's car only will get serviced
there!
Husband and wife team that Rick's!
Thank you!
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New to the Scottsdale area, it's always a challenge finding a place that you can really trust when it
comes to servicing your vehicle, a place that will give you options (spending time to really understand your needs and limitations) and shoot straight with you. Needing service for a 25 year old sports car, finding parts can sometimes be a challenge, but even more challenging is finding someone you can trust in the process. After having a very disappointing experience at two other local repair shops (which I walked out of), I called CarLife hoping for a better experience. I knew immediately after speaking with Elsie, that this place was different, their quotes were fair, they openly discussed my options (and trades offs), and their customer service was highly responsive and simply outstanding. Thanks Elsie and team - could not have asked for a better experience!
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