I have been going to Mistress for years. They are the most friendly amazing supportive team of auto
mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
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The worst part about my car breaking down is knowing as a woman, there's a probability my wallet will
be taken advantage of due to my lack of knowledge about cars. Not here. I really got lucky with this repair facility. I don't think I'll take my car anywhere else.
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7935 Santa Monica Blvd
West Hollywood, CA 90046-5107
4.9
(1,534 Reviews)
CS
great service
I had a problem that should have been addressed by the Ford dealership. Their service charge was astr
onomical. We talked about the best option for me. Kevin ordered the parts. I think Raymond installed the parts. My car was fixed in 30 minutes for a reasonable price. THANK YOU!
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I have been going to them for decades after a friend recommended them. The most honest, humble people
you will ever meet. Sent me home many times saying my breaks were fine. My heart is broken that they have closed. Don't know why but, it's a darn shame because they were the last of the honest local businesses around. Hope they see the many excellent reviews and know that their clients fully appreciate them. Now where the heck will I find a trusted mechanic???
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