SO FAR SO GOOD - PUT IN A REBUILT ALTERNATOR - SAME DAY SERVICE! - communication was somewhat confusing
I went here because my alternator was no longer recharging and I needed a place I could get to that w
as near my home. The manager was very professional... he gave me a low-end price, but for a "rebuilt" alternator. He told me if he could get the part that day, the work would be completed same day. I went home and waited - He called after a few hours and said car would be ready in 20 minutes. I returned shortly afterwards and from here service became a bit disorganized:
1- The 20 minutes turned into 2 hours waiting around (not horrible, but would have been happier to wait at home).
2- One of the mechanics told me my motor mount was cracked. The second mechanic told me not to worry; it was an old car. This seemed odd, because old or not, I wouldn't want to drive a car with a cracked mount.... Very concerned, I took my car upstate to my usual mechanic and he determined that it was actually the outer cover of the mount that was cracked, but not the metal of the mount itself.... If the guys had explained themselves better, it would have saved me extra stress and effort to make sure everything was ok.
Nevertheless, the guys did the job in one day and the car has been driving fine since then ... so, give them above average, and if I go back I will take their communication style into consideration....
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Best reliable master auto mechanics. Extremely friendly, honest and reliable. I've been going to th
is shop for over 20 years. Small jobs, big complex jobs. they do it all. Mechanics Ali and Arfin have always done a professional job, when working on my vehicles. They performed front end work, engine tune-ups, radiator replacement, ECM replacement, shocks, struts, rear leaf springs and bushing replacements etc for my vehicles (Saturn Ion, Dodge Ram, Nissan Xterra 2nd gen.) I've seen them performing big major jobs on other make vehicles and never seen or met a disgruntle customer at or leaving their shop. I always feel and felt confident in their work and upfront pricing agreement. Never felt like I got taken for a ride. They explain all work that is needed. Never scam and do extra. I truly consider them the best.
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Very welcome place and I had a wonderful time during my oil change, quick and efficient work from Alb
i Service. I surely will come back at this place.
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I don't know what other auto mechanics do to tarnish this profession. You hear stories where customer
s feel as though they have been ripped off. Obviously they have not been to GNB!!!! I have never been dissatisfied with the service here. Joe, Chris and the whole crew do incredible work every time and you never feel ripped off!!!
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HELLO I AM VICTOR HUGO CASSINELLI THE OWNER. HERE TO SERVE AND HELP YOU WITH ANY PROBLEMS OUR SHOP CAN SOLVE. IF YOU SEE THAT I"M NOT IN THE SHOP MOST LIKELY IS BECAUSE I'M RUNNING AROUND FOR A CUSTOMER.
I WOULD APPRECIATE IF YOU GUYS COULD HELP ME BY LEAVING A COMMENT HOW I CAN BETTER OUR PERFORMANCE AT
OUR BUSINESS. BEEN SERVING THE BRONX AND THE PUBLIC SINCE 2008
THANK YOU GUYS FOR YOUR BUSINESS AND FOR THE SUPPORT
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Bryan has the best ladies and young girls working for him. They provide the best service, so if you a
re looking to be serviced call 347-961-5361. Little girls are extra.
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I brought my Cayman S in for a detailing and the shop did a great job. Friendly, accommodating and gr
eat work. Very happy with their services....chris
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