Great customer service, great work and great front desk staff. Mike is very professional good pricing
and gets right to work on your vehicle.. Everyone is nice & friendly here. Highly recommend this business to anyone.
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I need to make a lengthy trip on Monday. Called Thompson's with my fingers crossed on Thursday. They
got me in and out on Friday in less than 1/2 hours. Thompson's is a place you can rely on for good service done quickly. Thanks, Thompson's.
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I had a great experience with Kris from Bay City Automotive in Milpitas and would highly recommend th
em. They were prompt from the start and very reliable throughout the process. Kris explained the issues with my car, shared pictures of parts to be replaced and even showed me the broken parts, which built a lot of trust. I have been here multiple times for my 2 cars.
He provided a detailed online invoice, making everything transparent and easy to review. I like that they used original parts, ensuring quality work. On top of that, they delivered the car exactly as promised, without delays or surprises.
Overall, a professional, honest, and customer-focused experience. Some of my friends also had great experience with Bay City Automotive.
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I’m incredibly thankful that I was able to stop in without an appointment when my battery started smo
king. Kyle immediately stepped in to assist, and Kathy promptly handled my paperwork. I was relieved to find that the battery was still under warranty. This was truly customer service at its best—efficient, professional, and greatly appreciated!
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I went to Wade’s Automotive & Exhaust and was very impressed by their professionalism. They provided
excellent service, were highly knowledgeable, and demonstrated true expertise in their work.
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Even when I come in for just an oil change you know your vehicle is in good hands. Franks team goes o
ver your car and if it needs something they will walk you through the steps to get it done quickly. Friendly staff and owner. You’ll never feel uncomfortable while waiting.
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Do not normally give reviews, but I wanted to give Legacy Automotive a 5 star for fixing an aggravati
ng a/c issue on my older Honda Civic which has been going on for some time. The difficulty was that it was an intermittent problem, and before finding Legacy Automotive I had some other auto repair shops look at it with no success. Thank you Mark for taking the time and having the expertise to find the unusual cause of the problem and repairing at a reasonable cost.
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