Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

215 Reviews

99% Would Recommend
Latest Review about 8 hours ago

Reviews


KS
KEVIN S.
Royal Oak, MI
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Good service, very reliable
Dave always provides good, reliable service. I can count on him to provide service in a timely fashion at a reasonable rate. I have taken my cars there for many years.

GG
Ginna G.
Michigan
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with James. He said the customer service was great and they were quick at diagnosing the problem as well as fixing it.
This review was collected via phone interview by Customer Research Inc.

NM
NICK M.
Royal Oak, MI
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
They are very honest do good work
Unless it is an emergency I would not take either of my cars any place else

JS
JIM S.
Royal Oak, MI
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Fast and Honest Service
My old car (2004) Grand Prix needed a water pump and rear struts. Dave and his team did a great job rather quickly on a Saturday. Car didn't have heat and I thought that the leaking water pump being replace would fix that.... it didn't, so I'll take it back soon. I did find a couple of rubber cups in my truck which I think belong to the rear strut job. I'm not sure if they were replaced or just missed. I'm sure Dave and his team will take care of that when I take my car back to check the heating.

TC
Tammera C.
Royal Oak, MI
Nissan Versa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Tammera said she took her vehicle in because she needed her brakes fixed and she had a knocking noise. The mechanic said her brakes were fine and he just fixed the knocking noise. She ended up taking her vehicle somewhere else, because she did need brakes.
This review was collected via phone interview by Customer Research Inc.

NM
NANCI M.
Royal Oak, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Reliable service
I found this shop on Angies List when I moved to RO. They've taken care of my ancient car several times since; shortly afterward, my wheel sheared off right in front of the repair shop! They got me back on the road in 2 days, including ordering parts. Since then, they're my go to guys; they've always finished the work promptly and affordably.

MM
Mike M.
DEARBORN, MI
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Mike said the staff did a good job on the radiator repair.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Royal Oak, MI
Dodge Dart
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alex said staff provides good service and they are quick.
This review was collected via phone interview by Customer Research Inc.

FL
Fred L.
Huntington Woods, MI
Toyota Sienna
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/04/2018 Category: Service
Fred said looking at the part that he got back, he couldn't see anything wrong with it. He was wondering maybe he didn't need the part. The rubber band got into the steering column.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Huntington Woods, MI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Dan said he is a repeat customer of this business. They are quick and have good prices.
This review was collected via phone interview by Customer Research Inc.

RL
RON L.
Clawson, MI
Pontiac GTO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Trust
Being able to take your vehicles to people you trust is priceless.

KS
KAREN S.
Royal Oak, MI
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Trustworthy
I have taken my vehicles to Dave and his crew for 20 years. They are honest, dependable mechanics!

JR
JEFF R.
Royal Oak, MI
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Good service
Fast friendly oil change

AS
ANNE S.
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
These guys are awesome!
13 and Crooks Auto Repair are prompt, knowledgeable and reasonably priced. PLUS, they are open on Saturdays and have even extended their hours to finish work for me. I will keep going back and I will continue to recommend them to my friends.

SF
Sandy F.
Royal Oak, MI
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Sandy said they're timely and the service was fine. They were right on top of it and there are no problems.
This review was collected via phone interview by Customer Research Inc.

RP
Randy P.
Royal Oak, MI
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Randy said he was uncertain about what was used during his service.
This review was collected via phone interview by Customer Research Inc.

LE
Latoya E.
West Bloomfield, MI
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Latoya said she's used this business before and she's never had any problems.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Royal Oak, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
John said he's been going for a long time.
This review was collected via phone interview by Customer Research Inc.

MH
Maurice H.
Royal Oak, MI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Maurice said the facility was fast, accurate and got the job done well. He will be back for service.
This review was collected via phone interview by Customer Research Inc.

RL
RON L.
Clawson, MI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
13 & Crooks Auto Repair
I have been going to this establishment for a number of years. They are honest and trustworthy. The staff is always friendly and pleasant, the work is properly done. I would recommend this business to anyone in the area.

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