Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

294 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MW
Marilyn W.
Royal Oak, MI
Chrysler 200
Verified Customer
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01/16/2019 Category: Service
Spoke with Jeremy. He said the service is great and the staff is up-front and honest with him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Troy, MI
Subaru Forester
Verified Customer
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01/14/2019
1. Mechanics 2. communication
The mechanics there have done good work for me over the years. The few times, something was not done right, they fixed it at no charge.

I like being able to talk directly to the mechanic (communication) not some go-between flunky who takes what I say and trundles off and tells the mechanic. I have had more than one instance where the communication did not reach the mechanic.

JP
John P.
Royal Oak, MI
GMC Terrain
Verified Customer
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01/10/2019 Category: Service
John said that the place was quick, efficient, helped him out and had great prices.
This review was collected via phone interview by Customer Research Inc.

CP
CASSANDRA P.
Troy, MI
Chevrolet Cruze
Verified Customer
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01/09/2019
Excellent Service
Instead of spending a fortune going to high end stations for an oil change, why not be good stewards over your finances and obtain the very same professional and competent service right here at 13 and Crooks. I've been trusting them for well over 10 years and have never been disappointed.

Verified Customer
Royal Oak, MI
Saturn VUE
Verified Customer
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01/08/2019
Awesome mechanic!
A great experience getting an oil change on the spur of the moment.

CM
Carol M.
Royal Oak, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Carol said she has been using the business for a long time.
This review was collected via phone interview by Customer Research Inc.

KH
Krystal H.
Southfield, MI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Krystal said they were efficient.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Royal Oak, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Service
Nice job with oil change & tire rotation.

MS
MARK S.
Royal Oak, MI
Ford Fusion
Verified Customer
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12/18/2018
Great service
Rapid accurate repair. Friendly mechanic (Mo). Our family auto repair garage.

PD
Phyllis D.
Franklin, MI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Phillis said the business really helped her out. The lady in the front was very nice and the serviceman was helpful
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Southfield, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
David said the service was done in a timely manner for a reasonable price. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

JF
JAMI F.
Royal Oak, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
5 star service
Super speedy service delivered with a smile. Thank you Mo for servicing my grand cherokee last minute. I’ll definitely be back.

SM
Shelton M.
Pontiac, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Shelton said it was quick, personable, good service at this business. He does recommend this place.
This review was collected via phone interview by Customer Research Inc.

FL
Fred L.
Huntington Woods, MI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Fred said Dave has done a good job for years. He is an excellent mechanic.
This review was collected via phone interview by Customer Research Inc.

PC
PAT C.
Farmington, MI
Chevrolet Cobalt
Verified Customer
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11/10/2018
Review
Fast and friendly service as always. Reasonable prices.

CL
CURTIS L.
Royal Oak, MI
Saturn VUE
Verified Customer
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11/07/2018
Professional workers
Once again I was very pleased with the service I received at Sunoco the guys are always very friendly call you back right away when they find out what’s wrong with your car , again very fair pricing .

Verified Customer
Clawson, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
G6 repair
Stop searching for the right place to have your auto repaired; 13 and Crooks Auto Repair can fill you needs perfectly. This is the kind of service that everyone truly wants, professional, friendly and honest.

AG
ADRIAN G.
Royal Oak, MI
Chevrolet Malibu
Verified Customer
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11/06/2018
Review
Went in with broken windshield wipers. Friendly staff and fast and efficient service.

JS
JIM S.
Royal Oak, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Care for Customers
My old car was making some different "old car sounds" and Dave took the time to check it out making sure that all drivetrain and under body components were there and tightly fastened together. This made me feel safe as I drive a lot for work.

LD
LINDA D.
Madison Heights, MI
Jeep Grand Cherokee
Verified Customer
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11/05/2018
Oil change
Always courteous, speedy and reasonably priced. I only wish that the technician would have placed something over the mat. I see a large footprint every time I get into my car.