Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

235 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


DF
Don F.
Royal Oak, MI
Pontiac Aztek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Don said the business did the work fast and right the first time.
This review was collected via phone interview by Customer Research Inc.

TN
Tina N.
Royal Oak, MI
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tina said the service was good. The work was done fast. The service was efficient. The work was completed at a decent price.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Warren, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jim said he has been a customer of the business for years, and it's a great place to go. All of the staff are great guys, Dave hires good people who really know what they're doing. The staff are really friendly and very honest, especially Quinn and Mo. They did a nice job with the service.
This review was collected via phone interview by Customer Research Inc.

JT
Jaren T.
Oak Park, MI
Saturn Aura
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Jaren said the cost replacement was a little bit higher than he thought.
This review was collected via phone interview by Customer Research Inc.

PB
Patti B.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Patti said the employees were friendly. They provided quick service.
This review was collected via phone interview by Customer Research Inc.

SA
Salah A.
Birmingham, MI
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Salah said the business provided him with really good service.
This review was collected via phone interview by Customer Research Inc.

RF
RANDALL F.
Royal Oak, MI
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Great service
Dave and his mechanics are knowledgeable and honest, which is an unbeatable combination for an auto repair shop. Thanks Dave for your expert service. I’ll be back.

CK
Chris K.
Royal Oak, MI
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Chris said he has used the business for about 2 years and has always had excellent service. He said the customer service and his experience have been excellent.
This review was collected via phone interview by Customer Research Inc.

CM
CLAUDIA M.
Royal Oak, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Great service
I took the car in for routine maintenance. I got friendly, timely service for a good price.

DG
DANIEL G.
Clawson, MI
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great service, home town feel
It was Sunday and needed an oil change. This gas station with full service was open. Mechanic was professional and completed the work very quick. It’s very close to my home. Reminded me of times past when you could take your car to the local service station for work and trust them. It was a cool experience and I will go back.

Verified Customer
Royal Oak, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Always awesome
This is my go to place for repairs. Always under what I think I’ll pay. If they can fix it I’d go here. I anticipated about $200 in repairs and they charged $20!!!! Ended up not being what I thought but still they could have charged me more and didn’t.

RL
RON L.
Clawson, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Always the best around
Going to 13 and Crooks Auto Repair is always a pleasure. I can count on the work being done properly and the cost being reasonable, the staff is honest and trustworthy.

PB
Patricia B.
Royal Oak, MI
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Patricia said the staff was friendly and efficient. She didn't have any problems with the service.
This review was collected via phone interview by Customer Research Inc.

BB
BARB B.
Royal Oak, MI
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
The owner Dave...very knowledgeable and quick.
Wonderful service. Been going there for about 35 years.

AC
AMY C.
Royal Oak, MI
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Once again..great service!!!
Dave Taylor, owner and Master Mechanic, truly is a car Doctor! I always am very happy with the repairs and trust his shop wholeheartedly.

DS
Dawn S.
Troy, MI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Dawn said they did not have the product she needed to use but they were fast and courteous.
This review was collected via phone interview by Customer Research Inc.

BM
Belal M.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Belal said the mechanic did a good job and he was very honest. They were on time.
This review was collected via phone interview by Customer Research Inc.

BB
Betsy B.
Royal Oak, MI
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Betsy said the service the staff gave was fast and inexpensive.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Southfield, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
William said the staff did great work and he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

NF
Nick F.
Royal Oak, MI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Nick said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

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