Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

68 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


MV
MELISSA V.
Endicott, NY
Honda Civic
Verified Customer
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07/13/2019
Exceptional work, prices, and availability.
Excellent work & service. Such a good feeling to trust my mechanics! I highly recommend 1st Choice Auto.

TF
TERRY F.
Endwell, NY
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Best Service Ever!
Matt & Henry and the staff at First Choice are great! We wouldn't take our vehicle's to anyone else. Thanks Matt for taking care of us!

TP
Tom P.
Endwell, NY
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Tom said the staff did a good service.
This review was collected via phone interview by Customer Research Inc.

SJ
Sandy J.
Gouldsboro, PA
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06/12/2019
Reliable, Quick and Fair
I've taken my car here a few times and am very pleased with the level of service. The mechanics have done a good job diagnosing the issues and the repairs have been done competently. Very pleased!
1st Choice A. from 1st Choice Auto Repair responded on 06/13/2019

Thank you Sandy for stopping in! We are happy to see your experience with 1st Choice Auto Repair has been great. We appriciate your review and look forward to seeing you again for your auto needs! 


JC
James C.
New York
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
James said they were great. They were very friendly. He stated he thought the cost would be $75. However, he was charged $89. The only drawback is there is nowhere to wait. So, he had to walk home. A lot of businesses have a lobby or waiting area with a television for customers to wait. There's only one chair at this business. It's used when customers are checking in.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 06/13/2019

James, Thank you for your honest review. We are sorry for the lack of a seating for customers. That is one thing we are working on providing as we have limited room. We are trying to come up with a solution to this problem. We hope to see you back in the near future. Keep an eye on our facebook page 1st Choice Auto Repair for updates on the business plus, our latest deals and discounts. We love receiving feed back like this. It helps us understand what our customers want and expect. We appriciate it! Thank you for stopping in. We look forward to seeing you in the future.


JH
Joann H.
Binghamton, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Joann said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 05/08/2019

Thank you for your review. We are glad to see you were satisfied with our services. Thank you for choosing 1st Choice Auto.


JL
James L.
Endicott, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
James said they were great and got him in right away. The cost was reasonable and they were very thorough.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 05/07/2019

We are glad we could help you out. Thank you for being a customer and we hope to see you again for any of your repair needs. 


JS
Jen S.
Binghamton, NY
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Jen said she had no issues.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 05/07/2019

We are glad we could help! Thank you for stopping by. We hope to see you again in the future.


SI
STEVE I.
Apalachin, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Brakes and ball Joints for 2006 Tuscon
Great service and value as all of the other times I have taken my vehicle to 1st Choice! They did an excellent job replacing all 4 rotors and pads as well as a set of ball joints that had worn out.
1st Choice A. from 1st Choice Auto Repair responded on 04/25/2019

We are always happy to see great reviews. Thank you for coming in time after time. We look forward to seeing you in the future!


JM
Joseph M.
Endicott, NY
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04/23/2019
Henry and team go the extra mile
Henry and his crew of knowledgeable mechanics and techs took care of my radiator issue in a matter of a few hours on last minute notice. They went above and beyond! Treated me with excellent service! Definitely would recommend!
1st Choice A. from 1st Choice Auto Repair responded on 04/23/2019

Thank you for stopping by 1st Choice Auto Repair. We appreciate your business! We are happy to see you are very satisfied with our work. 


AM
Albert M.
Binghamton, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Albert said that the place has really good mechanics that complete work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 04/23/2019

Thank you for choosing 1st Choice Auto Repair for your auto need. We are happy to see you had a great experience with us. We hope to see you in the future!


FD
FRANK D.
Endwell, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
oil change and inspection
Just moved into the area and looked for a reliable and knowledgeable auto shop to service my vehicles . I got tired of going to the dealer ship and paying for every little thing they did. I have used First Choice Twice have been happy both times . My vehicle was in the service bay within 5 minutes of my appointment The mechanic was very careful regarding protecting the interior of my car and the car was serviced quickly and the staff was willing to take the time to answer any questions I had. I will use them again with confidence for my service and repair needs..
1st Choice A. from 1st Choice Auto Repair responded on 04/12/2019

We are glad your experience with 1st Choice Auto Repair was great. We hope to see you again in the future for any of your repair needs! 


MJ
Michelle J.
Ithaca, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Michelle said the staff have good customer service.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 04/12/2019

Thank you for your review. We are happy to see you had a good eperience with us. We hope to see you again for any of your auto repair needs. 


YP
Yvonne P.
Binghamton, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Yvonne said that the place is excellent, Henry's her mechanic. She'll be back soon for more work.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 04/23/2019

Thank you for your review. We look forward to seeing you in the future!


JM
Josh M.
New York
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Josh said the service was pretty good, although he doesn't like how their hourly rates have changed.
This review was collected via phone interview by Customer Research Inc.
1st Choice A. from 1st Choice Auto Repair responded on 04/23/2019

Thank you for your review. We are happy to see you received good service. We hope to see you again in the future.


DS
Dmitry S.
New Columbia, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Dmitry said they were good.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Apalachin, NY
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Justin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

FM
Felicia M.
Endicott, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Felicia said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RV
Ramon V.
Endwell, NY
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Ramon said that it was the first time to the place, and they were good.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
New York
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Amanda said the business does quick, good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 68 in total