Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

85 Reviews

99% Would Recommend
Latest Review over 4 years ago

Reviews


AP
Alex P.
Oak Ridge, TN
Ford Explorer
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2013 Category: Service
Alex said they were nice but he does not trust automotive repair businesses. He said he does not know vehicles and he was unsure if replacing the catalytic converter solved the problem. His vehicle has the same sound as when he purchased it. They were able to get things done quickly. He plans to take his vehicle elsewhere to have them check the work.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Oak Ridge, TN
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2013 Category: Service
Joseph said the business has always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Oak Ridge, TN
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Kim said this business is kind, friendly, and honest.
This review was collected via phone interview by Customer Research Inc.

BS
Barry S.
Oak Ridge, TN
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2013 Category: Service
Barry said they did the work. He had to take the vehicle back to make sure his vehicle was okay because he was having some issues.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Kingston, TN
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2013 Category: Service
Eric said they are so busy, it is hard for them to find time to talk with him. They are very polite and do a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Oak Ridge, TN
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Bill said they are the best.
This review was collected via phone interview by Customer Research Inc.

BD
Barbara D.
Oak Ridge, TN
Saturn SL1
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Barbara said the business keeps her old vehicle running beautifully. The personnel were attentive, courteous, and did not charge too much.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Oak Ridge, TN
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Tom said the business did an exceptional job, they were quick and they made sure to take care of all the extras. They make sure the vehicle is in good running shape before they return it and everything is neat and orderly. The vehicle is always ready when they say it will be.
This review was collected via phone interview by Customer Research Inc.

FH
Freda H.
Oliver Springs, TN
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Freda said they did a great job and it was reasonable price.
This review was collected via phone interview by Customer Research Inc.

LV
Lisa V.
Oak Ridge, TN
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
Integrity
5

CF
Charles F.
Oak Ridge, TN
Chevrolet Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/30/2013 Category: Service
Charles said the business took five days to diagnose his vehicle. The business didn't fix anything. He said they charged $100 for the diagnostic exam which was too much.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Oak Ridge, TN
Nissan Sentra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2013 Category: Service
Michael said they were really great at this business, really nice and helpful, but they were short staffed. When she dropped off her vehicle they didn't have anyone to take her home. After she picked up her vehicle she had to return to them because her check engine light came on, and she had to wait about 40 minutes for someone to help her. After she picked up her vehicle for her most recent service, the check light came on again. She doesn't know if she'll return to them again about the issue. She will still recommend them.
This review was collected via phone interview by Customer Research Inc.

HD
Hannah D.
Tennessee
Volvo V70
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2013 Category: Service
Hannah said the communication wasn't all good, but the vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

CL
Cathy L.
Oak Ridge, TN
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2013 Category: Service
Cathy said the people at this business were great to work with. She said sometimes it was hard to get a hold of them when she had a question. She would definitely recommend them to others and she appreciates them.
This review was collected via phone interview by Customer Research Inc.

SF
Sebrina F.
Oak Ridge, TN
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Service
Sebrina said every time she has gone in, they gave her an honest evaluation at this business.
This review was collected via phone interview by Customer Research Inc.

JA
Josh A.
Oak Ridge, TN
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2013 Category: Service
Josh said the business was great.
This review was collected via phone interview by Customer Research Inc.

LF
Lauren F.
Oak Ridge, TN
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Service
Lauren said they were really nice.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Oak Ridge, TN
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Service
Paul said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

MO
Martina O.
Oak Ridge, TN
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2013
Thunderbird
The staff, the personal care and professionialism. Take time to explain, give estimates and call to let you know if anything else needs repair. Very acomodating and thorough.

JF
John F.
Infiniti G20
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2013 Category: Service
John said this business did everything he asked and more.
This review was collected via phone interview by Customer Research Inc.