Reviews
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Ron T.
Knoxville, TN
Ford Freestyle
Verified
Fixed what others could not!
Another local shop convenient to my home had miss-directed me a number of times with previous car repairs, so when that shop told me I needed an engine replacement to solve an overheating problem on my high mileage car I quickly took it to AutoXtend for a second opinion. The technicians at AutoXtend gave up sleeping at night until they were able to diagnose the problem: a faulty water pump that had been installed by the first shop. These guys are thorough, conscientious, and dependable. I drove 30 minutes past countless other repair shops to give them my business, and will do so again.
Recommended
AS
Andy S.
Knoxville, TN
Chrysler Town & Country
Verified
Andy said he's been using the business for a long time and the staff are nice. He likes them.
Recommended
This review was collected via phone interview by Customer Research Inc.
TN
Terry N.
Knoxville, TN
Chrysler Town & Country
Verified
Terry said the staff did a really good job. They were clear when explaining the service to him.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Randy B.
Tennessee
Chevrolet Silverado 1500
Verified
Randy said he has had work done at this business before. They are always cordial and get the job done on time. He is always happy when he goes here.
Recommended
This review was collected via phone interview by Customer Research Inc.
RF
Russ F.
Knoxville, TN
Ram Pickup
Verified
Quick and Professional
I took my vehicle in for some routine maintenance and a more critical issue was discovered. The detection of this issue and its repair saved me money in the long run. Thank you for the professional diagnostics and quick work!
Recommended
CS
Connie S.
Knoxville, TN
HUMMER H3
Verified
Connie said she has been to the business before and she likes the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Ray / Lauren M.
Knoxville, TN
Ford Escape
Verified
2008 Ford Escape
Great service. Great pricing. Honest mechanic work.
Recommended
Verified Customer
Knoxville, TN
Dodge Journey
Verified
Efficient
I get almost all my car care needs done here. They are efficient. My oil change day before yesterday did not take long at all. When they have taken longer, it has been times when being thorough was appreciated, like when my car kept dying for no discernable reason. They are a great place, and I highly recommend them.
Recommended
RF
Russ F.
Knoxville, TN
Mercury Marauder
Verified
Fast and efficient
I have a 14 year old vehicle that has few problems and is still running fine. Routine maintenance at AutoXtend has made this possible. I recently took it in for some of this work and it was completed quickly and efficiently. In addition, they honestly advised me to put off some issues until they were more necessary. Try to get that somewhere else!
Recommended
MB
Mike B.
Knoxville, TN
Nissan Maxima
Verified
Mike said the service, overall, was great. He would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Steve B.
Oak Ridge, TN
Chevrolet Blazer
Verified
Great shop
The service was great. Found and fixed my fuel leak same day I took my vehicle in. Very knowledgeable desire mechanic.
Recommended
JS
John S.
Knoxville, TN
Chevrolet Tahoe
Verified
John said he has always liked everything the staff members have done. They tell him what's wrong with his vehicle, they tell him the cost for service, and it always works out. They take care of any problems, and are good at working with schedules.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Wylie M.
Knoxville, TN
Chevrolet Impala
Verified
Wylie said after the service from the business everything is working.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dave H.
Knoxville, TN
Nissan Pathfinder
Verified
Excellent
Excellent as always
Recommended
GH
Glinda H.
Knoxville, TN
Dodge Grand Caravan
Verified
Glinda said the mechanic did a great job and he was very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
VK
Vince K.
Tennessee
GMC Yukon XL
Verified
Vince said he felt comfortable with the staff members that he dealt with, they treated him like he had been a long time customer, even though he had never spent a nickel there. His vehicle broke down in the middle of the night which was a nightmare, but he called them right away when they opened and they took care of him. Within 4 or 5 hours, the staff got him back on the road. He was very satisfied with his experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Knoxville, TN
Toyota 4Runner
Verified
Close to home
Quick to get the job done. Very fair price for repair.
Recommended
RR
Ron R.
Knoxville, TN
Toyota Tacoma
Verified
Ron said he has used this business for years. The employees were honest. They provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eddie W.
Knoxville, TN
Honda Odyssey
Verified
People and service
As I have said before this is a great place to take your car. They will help women to know what and when to do about their car. Always helpful in any way they can. Wilma Willis
Recommended
SF
Sandi / Jesse F.
Knoxville, TN
Chevrolet Equinox
Verified
Fast!
I usually take my car for service at a GM dealership where I had to wait a long time no matter how early I got there. The place is clean and pleasant...and fast!
Recommended