Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1372 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 3 days ago

Reviews


TC
Tom C.
Ocala, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great place
This is a fast friendly place to have work done on your car and the waiting area is nice and clean. And lower priced than most places.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

DH
Dave H.
Knoxville, TN
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Quick In and Out
Just a quick oil change and rotation
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

AH
Art H.
La Porte, IN
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
Good
Good service! Personable and clean.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

PM
Peter M.
Knoxville, TN
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
This is how you build loyalty
Got my 100,000 mile service performed the other day. I' m always in sticker shock these days (trapped in the 1970s) but the cost was very fair for service rendered. More importantly, I trust that the service was performed to specifications, and they will stand behind their work. As a bonus, they took me home and later picked me up when work was complete. Yep...that's how you build loyalty.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

KB
Kevin B.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Use these guys if you aren't now
I am more impressed each time I take a vehicle to these guys. Very professional, very practical, can do anything you need done.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

CI
Cecil I.
Powell, TN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Spoke with Jeanette. She said she appreciated the staff being nice and truthful.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

MC
Martin C.
Knoxville, TN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Martin said he loves Scott at this business. He always takes care of him every time he needs him.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Knoxville, TN
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Helpful and great service!
I will always use AutoXtend. The service and personnel are both wonderful!!

JC
Jason C.
Tennessee
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Jason said the business provided good service. However, he said the prices were high.
This review was collected via phone interview by Customer Research Inc.

RH
Rowdy H.
Maynardville, TN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Rowdy said that the place's staff was very nice. Jeff and Scott answered all of his questions well and they were honest.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you. 

Autoxtend 
Scott Lane
President
(865)688-4545

DT
Dale T.
Knoxville, TN
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dale said he is very satisfied with the service and always is and he uses this facility a lot.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathan H.
Forked River, NJ
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
great service
My vehicle overheated on I75 travelling from Ohio to Florida. AAA recommended this shop and towed me there. They promptly diagnosed the problem and got me back on the road in short order. The customer lounge was comfortable and had a supply of coffee and soft drinks to make the wait more pleasant. I couldn't ask for any better service.

CS
Cindy S.
Powell, TN
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Friendly service; quality work
The folks at Auto Extend are knowledgable and friendly and the work was done in a timely manner.

MB
Mike B.
Knoxville, TN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mike said everything with the business was fine and good.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Maynardville, TN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dan said he has gone there forever. They always do a great job and fit him in. He never has to wait long.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
Knoxville, TN
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Rebecca said that her vehicle needed an inspection. The experience was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Follette, TN
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Oil change and battery
Excellent service, quick service

Verified Customer
Knoxville, TN
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Professional and personal
We always get great service in a timely manner.

KD
kay D.
Knoxville, TN
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Tom and Kay said the business has always done what was asked. They are very helpful when it comes to questions.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Knoxville, TN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Bill said he gives this facility his business. They always tell him what the work is going to cost and they always fix things.
This review was collected via phone interview by Customer Research Inc.