Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1311 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 3 days ago

Reviews


RT
Ron T.
Knoxville, TN
Ford Freestyle
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06/18/2018
Fixed what others could not!
Another local shop convenient to my home had miss-directed me a number of times with previous car repairs, so when that shop told me I needed an engine replacement to solve an overheating problem on my high mileage car I quickly took it to AutoXtend for a second opinion. The technicians at AutoXtend gave up sleeping at night until they were able to diagnose the problem: a faulty water pump that had been installed by the first shop. These guys are thorough, conscientious, and dependable. I drove 30 minutes past countless other repair shops to give them my business, and will do so again.

AS
Andy S.
Knoxville, TN
Chrysler Town & Country
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06/11/2018 Category: Service
Andy said he's been using the business for a long time and the staff are nice. He likes them.
This review was collected via phone interview by Customer Research Inc.

TN
Terry N.
Knoxville, TN
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Terry said the staff did a really good job. They were clear when explaining the service to him.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Tennessee
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Randy said he has had work done at this business before. They are always cordial and get the job done on time. He is always happy when he goes here.
This review was collected via phone interview by Customer Research Inc.

RF
Russ F.
Knoxville, TN
Ram Pickup
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06/07/2018
Quick and Professional
I took my vehicle in for some routine maintenance and a more critical issue was discovered. The detection of this issue and its repair saved me money in the long run. Thank you for the professional diagnostics and quick work!

CS
Connie S.
Knoxville, TN
HUMMER H3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Connie said she has been to the business before and she likes the service.
This review was collected via phone interview by Customer Research Inc.

RM
Ray / Lauren M.
Knoxville, TN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
2008 Ford Escape
Great service. Great pricing. Honest mechanic work.

Anonymous avatar
Verified Customer
Knoxville, TN
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Efficient
I get almost all my car care needs done here. They are efficient. My oil change day before yesterday did not take long at all. When they have taken longer, it has been times when being thorough was appreciated, like when my car kept dying for no discernable reason. They are a great place, and I highly recommend them.

RF
Russ F.
Knoxville, TN
Mercury Marauder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Fast and efficient
I have a 14 year old vehicle that has few problems and is still running fine. Routine maintenance at AutoXtend has made this possible. I recently took it in for some of this work and it was completed quickly and efficiently. In addition, they honestly advised me to put off some issues until they were more necessary. Try to get that somewhere else!

MB
Mike B.
Knoxville, TN
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said the service, overall, was great. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Oak Ridge, TN
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great shop
The service was great. Found and fixed my fuel leak same day I took my vehicle in. Very knowledgeable desire mechanic.

JS
John S.
Knoxville, TN
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
John said he has always liked everything the staff members have done. They tell him what's wrong with his vehicle, they tell him the cost for service, and it always works out. They take care of any problems, and are good at working with schedules.
This review was collected via phone interview by Customer Research Inc.

WM
Wylie M.
Knoxville, TN
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Wylie said after the service from the business everything is working.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Knoxville, TN
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Excellent
Excellent as always

GH
Glinda H.
Knoxville, TN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Glinda said the mechanic did a great job and he was very informative.
This review was collected via phone interview by Customer Research Inc.

VK
Vince K.
Tennessee
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Vince said he felt comfortable with the staff members that he dealt with, they treated him like he had been a long time customer, even though he had never spent a nickel there. His vehicle broke down in the middle of the night which was a nightmare, but he called them right away when they opened and they took care of him. Within 4 or 5 hours, the staff got him back on the road. He was very satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Knoxville, TN
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Close to home
Quick to get the job done. Very fair price for repair.

RR
Ron R.
Knoxville, TN
Toyota Tacoma
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05/04/2018 Category: Service
Ron said he has used this business for years. The employees were honest. They provided great service.
This review was collected via phone interview by Customer Research Inc.

EW
Eddie W.
Knoxville, TN
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
People and service
As I have said before this is a great place to take your car. They will help women to know what and when to do about their car. Always helpful in any way they can. Wilma Willis

SF
Sandi / Jesse F.
Knoxville, TN
Chevrolet Equinox
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04/27/2018
Fast!
I usually take my car for service at a GM dealership where I had to wait a long time no matter how early I got there. The place is clean and pleasant...and fast!