Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1413 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 10 days ago

Reviews


MS
Mary S.
Maynardville, TN
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
The people who work there
I have used Auto Xtemd for several years now. I used to go to a dealership but they recommended expensive work that I did not need. And got agressive when I refused. So I have been going to Auto Xtend. If they recommend it I know for certain I need it done.

JD
Jim D.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jim said the business has good employees, that is why he continues to go back. He does recommend them to others. He appreciates excellence and professional work.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Harriman, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Outstanding Service
We brought our car in to have the brakes and other systems checked. Scott Roberts showed us what needed to be replaced on the rear brakes and why, and that the brake work and other maintenance would have to be completed the next day. Scott provided us with a loaner for the night. The next day the car was ready and waiting for us. And, such a nice customer area. Thank you!
Scott L., President from AutoXtend responded on 02/06/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

BW
Brian W.
Knoxville, TN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Brian said he has always been happy with them.
This review was collected via phone interview by Customer Research Inc.

AC
Angela / Brad C.
Knoxville, TN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest
I brought my truck in to have it looked at because it was making a strange noise. After a short wait, they actually brought me back to the shop to show me what the issue was and what the costs would be to fix the issue. Super friendly and honest people!

DB
Delores B.
Powell, TN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great Auto Care Service
Best auto care in town !!!!
Scott L., President from AutoXtend responded on 02/06/2019

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

JM
Joan M.
Knoxville, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Joan said that the place has been her go-to for several years, they always do a good job, they are polite and they get the work done.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 02/06/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

DC
Dorothy C.
Knoxville, TN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Dorothy said it was great and several times, they have been fantastic.
This review was collected via phone interview by Customer Research Inc.

RM
Ray / Lauren M.
Knoxville, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
2012 Ford Focus alignment, balancing, tire rotation, and wipers
Great service and value. I have changed out brakes, shocks, motors, transmissions, etc. at home. But, anything done to a car for my family and relatives goes to AutoXtend.

EE
Eric E.
Knoxville, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Great guys, quality work, and reasonable prices!
A friend recommended AutoXtend to me last year. I’ve been using them since. They’re very thorough, and I’ve been pleased with their speed and efficiency with each visit.
Scott L., President from AutoXtend responded on 01/21/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

DS
Doug S.
Tennessee
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Doug said the employees are very up front, give estimates, don't do unnecessary work and he appreciates it.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/21/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

BB
Bella B.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Trustworthy
Scott was very helpful. explained things. Made sure everything he was doing to my truck was ok with me. very nice.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you very much.

Autoxtend 
Scott Lane
President
(865)688-4545

LP
Les P.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Les said the business does good work. He does recommend them others.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you Les

Autoxtend 
Scott Lane
President
(865)688-4545

DC
Don C.
Knoxville, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Don said the facility is the best in that area.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Don, enjoy your retirement 

Autoxtend 
Scott Lane
President
(865)688-4545

PM
Peter M.
Knoxville, TN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Consistently Dependable
Took care of a coolant leak that I thought was much worse...love their courtesy transportation instead of waiting around for repair to finish up. Thanks guys !!!
Scott L., President from AutoXtend responded on 01/15/2019

Thanks

Autoxtend 
Scott Lane
President
(865)688-4545

Verified Customer
Powell, TN
INFINITI JX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Great service and reasonable pricing!
AutoXtend is the best find we’ve had in North Knoxville. I would not consider taking my cars anywhere else. Proud to recommend.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

RH
Ray H.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Big Ray’s diesel dually
AutoXtend is an awesome repair shop. They are extremely courteous, very knowledgeable, and very responsive. I will always trust them with my truck.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, glad we could get your truck back on the road.

Autoxtend 
Scott Lane
President
(865)688-4545

MB
Mike B.
Knoxville, TN
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Mike

Autoxtend 
Scott Lane
President
(865)688-4545

OB
Otis B.
Knoxville, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with Janice. She said the staff was nice and gave good answers to her questions.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you Otis

Autoxtend 
Scott Lane
President
(865)688-4545

BB
Brian B.
Powell, TN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brian said he was a long time customer.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545