Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 1532 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago

Reviews


MB
Mike B.
Knoxville, TN
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Mike

Autoxtend 
Scott Lane
President
(865)688-4545

AH
Art H.
La Porte, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
Good
Good service! Personable and clean.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

JC
Jason C.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Jason said the business provided good service. However, he said the prices were high.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Follette, TN
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2018
Oil change
I just dropped in and asked if they could change the oil. They changed the oil and checked the tires. They were fast, courteous and efficient. I am going to bring my truck next week. Thanks!

TN
Terry N.
Knoxville, TN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Terry said the staff did a really good job. They were clear when explaining the service to him.
This review was collected via phone interview by Customer Research Inc.

JB
Jaycen B.
Knoxville, TN
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Jaycen said after the service his steering wheel had issues that worried him a bit but they stopped after a few days of driving.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Roger said the staff did a good job and they didn't overcharge.
This review was collected via phone interview by Customer Research Inc.

CM
Chas M.
Sharps Chapel, TN
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017
water pump
Found issue and fixed quickly with a loner car!

DH
David H.
Knoxville, TN
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LR
Leslie R.
Powell, TN
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Leslie said she would recommend them.
This review was collected via phone interview by Customer Research Inc.

RJ
Raymond J.
Knoxville, TN
Cadillac Seville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Raymond said the business does good work. They have good people.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Powell, TN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017
Quick, friendly service
Quick service in a clean and pleasant environment

EL
Eddie L.
Corryton, TN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Spoke with Mary. She said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Knoxville, TN
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017 Category: Service
Mike said he will recommend this facility to his friends.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Knoxville, TN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2017 Category: Service
Charles said he was satisfied with their work. However, he may have experienced an issue with them during this visit. They told him they replaced a safety switch but the one he was looking at appears as though it was not replaced. This may also just be a misunderstanding on his part.
This review was collected via phone interview by Customer Research Inc.

RH
Roberts H.
Powell, TN
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2016
They are honest.
Based on AAA I have used them twice on two different cars. The second and most recent time I would have gone to them anyway but it was still good that AAA recommended them because my vehicle had stopped while driving. But they diagnosed the problem-called me and got my input and then serviced the truck.

MP
Mark P.
Knoxville, TN
Infiniti FX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016
Great service
AutoXtend worked me into their schedule and got me in and out in a timely fashion.

RB
Randy B.
Knoxville, TN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2016 Category: Service
Randy said everything was good and he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

KS
Kim S.
Powell, TN
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2016 Category: Service
Kim said that the service at this facility is extremely good. She will definitely go to this business again in the future.
This review was collected via phone interview by Customer Research Inc.

JJ
James A. J.
Knoxville, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2016 Category: Service
James said this business is a little expensive.
This review was collected via phone interview by Customer Research Inc.