AutoXtend

Mark,

I am the the tall smiley guy who spoke with you about your check engine light issue.  Over the past two years when you have brought your KIA Rio in for a check engine light condition we have diagnosed the problem, tested and found that your vehicle has a bad Mass Air Flow meter. At both visits we spoke it detail about the condition and given you estimates for repair.  We assumed that due to the cost of the repair and because you are not experiencing any driveablity concerns you were waiting until further problems arose.  According to our records the faulty MAF has not been replaced here and therefore it isn't a warrantable item.  The charges for the individual testing was $37 at each visit over a two year period which is 1/2 the normal diagnostics charge. I will give you a call today to go over this in detail. We will be more than happy to order and replace the bad MAF at you convenience at the estimated cost given without any further diagnostics charge.  Thank you for your business and an opportunity to get to the bottom of this.  Rob Vandergriff