Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61
4.6

( 485 Reviews )

94% Would Recommend
Latest Review 6 days ago

Reviews


NC
Nathan C.
Catonsville, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Spoke with Nathan's father. He said the service didn't take long and the price was right.
This review was collected via phone interview by Customer Research Inc.

IH
IRA H.
Gwynn Oak, MD
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
Oil Change
Very professional each and everytime I get service there, the only place my truck too.

TM
TIFFANY M.
Baltimore, MD
Toyota Prius v
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2019
Oil change and inspection
I've been taking my car here for several years. Service is good, prices are reasonable and they seem pretty fair & honest. Plus, I always treat myself to Panera Bread while they work on my car. However, on this last visit, it took about 4 hours. PLEASE get better at giving customers a time estimate!!! Let me decide if I want to wait or come back another time.

MD
MIKE/LAURI D.
Clarksville, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Excellent service!
Excellent service!

LW
LEVONE T. W.
Catonsville, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Outstanding car care service...
Been going to 40 West Auto for over 7 years; always positive experience and great auto care!

JB
JOSHUA/TOM/LESA B.
Elkridge, MD
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Oil change
The service is always done in a timely fashion. All service personnel are friendly and easy to deal with.

EB
Edward B.
Catonsville, MD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Edward said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Joan D.
Columbia, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Joan said that the staff was really good, they were quick, waited on her, told her what she needed and didn't bother her about doing business while was there. She stated that the customer service people are phenomenal and explain thing to where she can understand them.
This review was collected via phone interview by Customer Research Inc.

HO
HASSAIN O.
Catonsville, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Fast and good service
Good customer service, fast and quality service delivery

RW
RODNEY W.
Baltimore, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019
40 west auto repair
I’ve been coming here for years . The staff is great and the prices are very reasonable, and the work is always five star quality. As long as I drive a vehicle I will continue to be a customer at 40 west auto repairs.

ZC
ZENAIDE C.
Windsor Mill, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
The customer service is stop 10. Mr tony always explains what i need and the prices are on point
Quality and service are top of the line. The team is fast and accurate about repairs. I love this shop

WL
WILLIAM / RHONDA L.
Catonsville, MD
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Oil changes
Excellent and prompt service

MM
MORNA M.
Catonsville, MD
Honda Pilot
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2019
great service
I always receive prompt and courteous service here. I highly recommend it for car maintenance and repairs.

DB
Dennis B.
Windsor Mill, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Dennis said the whole process of the service was easy at the business.
This review was collected via phone interview by Customer Research Inc.

KC
KEVIN/JAE HOON/SUNG C.
Catonsville, MD
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Thankful for great service
Efficient work, affordable prices, wonderful staff. Thank you to 40 west auto repair!

WH
William H.
Baltimore, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
William said he has been going to the business for years. He said he has always been able to schedule an oil change on his lunch hour and he would be out in 20 minutes.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Randallstown, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Joel said he took his vehicle to the business and everything went great. They got the work done in a timely manner and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

GD
GRANT D.
Catonsville, MD
Chevrolet Cruze
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/26/2019
Never use this place
They forgot to put the cap on after my oil change so oil leaked everywhere and almost ruined my engine. When I went back for them to clean the manager/owner was rude and another employee called me crazy because I was annoyed. Please never use these ignorant people as my car still doesn’t run as smoothly as it used to

JA
Jun A.
Ellicott City, MD
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
Jun said this is a great place for service.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Catonsville, MD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Joe said he has gone to this business for years and years. They do a great job and he was out in 6-8 hours. He was happy.
This review was collected via phone interview by Customer Research Inc.